The New York 9/11 Memorial Tour offers visitors a profound and emotional exploration of the significant sites related to the tragic events of September 11, 2001. Guided by local experts, the tour provides an opportunity to gain personal insights and reflections while visiting the serene National September 11 Memorial and its iconic reflecting pools. For those seeking a comprehensive experience, an optional upgrade to the One World Observatory allows for breathtaking panoramic views of the city. With a high traveler recommendation rate, this tour ensures an impactful and educational journey into a pivotal moment in American history.
Key Points
- Comprehensive tour of significant 9/11 sites, including the National September 11 Memorial, Ground Zero, and Fireman’s Memorial.
- Option to upgrade and gain access to the One World Observatory for panoramic city views.
- Guided by local experts who provide emotional and informative insights throughout the tour.
- Tour includes admission to the National 9/11 Memorial, which features the largest man-made waterfalls in North America.
- Wheelchair accessible and suitable for visitors with mobility needs, with free admission for children 5 and under.
Tour Overview

The New York 9/11 Memorial Tour offers visitors a comprehensive experience exploring the significant sites and memorials related to the tragic events of September 11, 2001.
With over 600 reviews and a 96% traveler recommendation, the tour includes visits to the National September 11 Memorial, Ground Zero, the reflecting pools, and the Fireman’s Memorial.
Participants can choose to add on a visit to the One World Observatory for panoramic views.
The tour is guided by local experts who share personal stories and insights, providing an emotional and informative experience for all.
Looking for more options in New York City? We've reviewed plenty of other experiences.
Tour Highlights
Visitors on the New York 9/11 Memorial Tour can expect to experience significant sites such as St. Paul’s Chapel, which served as a refuge for rescue workers after the attacks.
The tour also visits the Oculus and Ground Zero, providing a somber yet informative glimpse into the events of 9/11.
The highlight is the National September 11 Memorial, where guests can reflect at the largest man-made waterfalls in North America.
An optional upgrade offers access to the One World Observatory, granting panoramic views of the city.
Throughout the tour, a local guide shares personal stories and insights, creating an impactful and meaningful experience.
Itinerary and Experience

Guests on the New York 9/11 Memorial Tour begin their experience by meeting the local guide outside St. Paul’s Chapel, a refuge for rescue workers in the aftermath of 9/11.
From there, the group explores the Oculus and Ground Zero, the former site of the Twin Towers.
The tour then visits the National September 11 Memorial, where they can reflect at the reflecting pools and Fireman’s Memorial.
Those who have selected the optional upgrade can also visit the One World Observatory, skipping the line for the Sky Pod elevator to take in the panoramic views from the top.
Admission and Accessibility

Admission to St. Paul’s Chapel and the National 9/11 Memorial is free for visitors. The tour also includes admission to the One World Observatory if selected at the time of booking.
The tour is wheelchair accessible, making it suitable for visitors with mobility needs. Comfortable walking shoes are recommended, as the tour involves a moderate amount of walking.
Children 5 and under can join the tour for free when accompanied by a paying adult. Ensuring clarity on the inclusions during the booking process is important to avoid any misunderstandings regarding the tour’s admission and accessibility.
Reviews and Feedback

The New York 9/11 Memorial Tour has garnered a rating of 4.8 based on over 600 reviews.
Reviewers highlight the knowledgeable guides and engaging storytelling, noting the emotional impact and informative content of the tour.
However, some reviews mention misunderstandings regarding ticket inclusions, emphasizing the importance of ensuring clarity at the time of booking.
Exploring the Oculus and Ground Zero
After meeting the guide outside St. Paul’s Chapel, the next stop on the tour was the Oculus and Ground Zero.
This part of the experience allowed visitors to explore the unique architectural design of the Oculus, the transportation hub that replaced the original World Trade Center.
The group then moved on to Ground Zero, the former site of the Twin Towers. Here, they:
- Stood in reverence at the location of the tragic events of 9/11.
- Learned about the history and significance of this hallowed ground.
- Gained a deeper understanding of the impact and resilience of the local community.
Visiting the National September 11 Memorial
From the Oculus and Ground Zero, the tour then proceeds to the National September 11 Memorial.
Visitors can reflect at the memorial’s two massive, recessed waterfalls, set within the original footprints of the Twin Towers. The names of the 9/11 victims are inscribed on bronze panels surrounding the pools.
The Fireman’s Memorial, honoring the first responders who perished, stands nearby.
This serene and somber setting provides a chance to contemplate the tragic events of that day. The memorial’s design and thoughtful details offer a meaningful experience for all who visit.
Optional Visit to One World Observatory

For those interested in expanding their 9/11 memorial experience, the tour offers an optional visit to the One World Observatory. This upgrade provides access to panoramic views from the top of the One World Trade Center.
The One World Observatory experience includes:
- A skip-the-line ticket for the Sky Pod elevator, allowing quick access to the observation deck.
- Stunning 360-degree views of New York City and the surrounding region.
- Informative exhibits and displays that enhance the understanding of the site’s history and significance.
The optional One World Observatory visit is perfect for those seeking a more comprehensive and immersive 9/11 memorial experience.
Frequently Asked Questions
How Do I Get to the Tour Starting Point?
The tour typically starts at St. Paul’s Chapel, which is located at 209 Broadway, New York, NY 10007. Specific meeting instructions and directions may be provided upon booking the tour. Guests should arrive at the designated meeting point a few minutes before the scheduled departure time.
Can I Bring My Own Food and Drinks?
Food and beverages are generally not permitted on the tour, though small snacks and water may be allowed. Outside food and drinks are typically not recommended, as the tour focuses on visiting memorial sites. Consult the tour provider for any specific policies.
Are There Any Age Restrictions for the Tour?
There are no age restrictions for this tour. Children 5 and under are allowed to join the tour for free with a paid adult ticket. Comfortable walking shoes are recommended for all participants.
How Much Time Is Recommended for the Full Tour Experience?
The full tour experience is recommended to take approximately 2-3 hours, depending on the pace of the group and whether the optional One World Observatory is included. Visitors should allocate sufficient time to fully explore the significant memorial sites.
Are Discounts Available for Military, Seniors, or Students?
The tour operator does not appear to offer any discounts for military, seniors, or students based on the information provided. Ticket prices seem to be standard for all adult and child participants, with free admission for children 5 and under with a paid adult ticket.
The Sum Up
The New York 9/11 Memorial Tour provides an emotional and educational exploration of the significant sites related to the September 11 attacks. Guided by local experts, visitors gain personal insights while reflecting at the serene memorial. The optional upgrade to the One World Observatory offers breathtaking views of the city, making this tour a comprehensive and impactful experience for all.
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