Traveling from Naples to Sorrento can be a hassle, but the Shared Shuttle Service offers a convenient solution. This door-to-door transportation option whisks passengers from the central station to their Sorrento destination in air-conditioned comfort. While some users report minor issues with pickup locations, the service’s flexibility and competitive pricing make it an appealing choice for those seeking a stress-free journey. With professional drivers and insights into Italy, this shuttle service could be the key to unlocking the wonders of Sorrento.
Key Points

- The shared shuttle service is operated by SeaHorse Car Service, with prices starting at $40.63 per person for up to 8 travelers.
- The pickup point is P.za Giuseppe Garibaldi, 91, 80142 Napoli NA, Italy, but there have been some reports of confusion regarding the pickup location.
- The drop-off point is in 80067 Sorrento, Metropolitan City of Naples, Italy, but some travelers have experienced drop-offs further from their hotels.
- Positive reviews highlight the service’s punctuality, professionalism, and comfortable vehicles, while negative reviews mention unorganized service and unclear pickup points.
- The shuttle service offers a convenient and comfortable travel experience compared to public transportation, but some travelers have experienced extended travel times and distant drop-off locations.
Service Overview
The shared shuttle service from Naples Central Station to Sorrento is operated by SeaHorse Car Service.
Priced from $40.63 per person, the service accommodates up to 8 travelers per trip.
Complimentary cancellation is available up to 24 hours prior to the experience. Travelers receive confirmation at the time of booking.
While the service isn’t wheelchair accessible, infant seats are provided.
The pickup point is at P.za Giuseppe Garibaldi in Naples, and the drop-off is in Sorrento.
However, some travelers have reported confusion over the pickup location and extended distances to their final destinations.
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Pickup and Drop-off Details
The pickup point for the shared shuttle service is at P.za Giuseppe Garibaldi, 91, 80142 Napoli NA, Italy, which is located in front of the Starhotel Terminus.
The drop-off point is in 80067 Sorrento, Metropolitan City of Naples, Italy.
Some travelers have reported confusion regarding the pickup location, as the instructions can be vague.
Plus, there have been instances where the drop-off location was further from their hotels, leading to additional transportation challenges.
The company aims to improve clarity on pickup and drop-off details based on customer feedback to enhance the overall travel experience.
Customer Feedback

Travelers have offered mixed reviews regarding the shared shuttle service to Sorrento. On the positive side, drivers are often described as punctual, professional, and courteous, providing a pleasant travel experience in clean, air-conditioned vehicles with adequate legroom. Good communication and flexibility have also been noted, including accommodating early pickups. However, some travelers have reported unorganized service, with drivers running late or being unclear about pickup points. Instances of extended travel times due to additional stops or miscommunication, as well as frustration over drop-off locations being far from hotels, have also been mentioned.
| Positive Reviews | Negative Reviews |
|---|---|
| Punctual, professional, and courteous drivers | Unorganized service, including late drivers and unclear pickup points |
| Clean, air-conditioned vehicles with adequate legroom | Extended travel times due to additional stops or miscommunication |
| Good communication and flexibility, including early pickups | Frustration over drop-off locations being far from hotels |
| Drivers provided additional insights about Italy | – |
| Overall, a worthwhile option for Naples to Sorrento transfers | – |
Travel Experience
Most travelers appreciated the convenience of the shared shuttle service compared to public transportation.
Many noted the shuttle’s clean, air-conditioned vehicles and ample legroom as a welcomed respite from crowded buses or trains. Some drivers even provided additional insights about Italy during the ride, enhancing the overall travel experience.
While a few experienced minor issues like extended travel times or unclear drop-off locations, most considered the shuttle a worthwhile option for transfers between Naples and Sorrento.
The company’s emphasis on customer service and responsiveness was evident in several positive reviews, indicating an ongoing commitment to improving the shuttle experience.
Operational Insights
According to the operational insights, the company aims to improve clarity on pickup instructions and drop-off locations based on customer feedback.
The emphasis on customer service and responsiveness is evident in several reviews. The company seems committed to enhancing the travel experience for future clients.
While some travelers experienced challenges with unorganized service and unclear pickup points, the company appears dedicated to addressing these issues.
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Cost and Booking Information
The shared shuttle service from Naples Central Station to Sorrento is priced from $40.63 per person, though the final cost can vary depending on the group size.
The service accommodates up to 8 travelers per trip, making it a cost-effective option for small groups. Booking is straightforward, with confirmation received at the time of booking.
Travelers can take advantage of the free cancellation policy up to 24 hours before the experience starts. While the service isn’t wheelchair accessible, infant seats are available.
Trip Highlights
Travelers often appreciate the convenience of the shared shuttle service compared to navigating public transportation. The professional and courteous drivers help make the journey an enjoyable experience. Many riders note the clean, air-conditioned vehicles provide adequate legroom. Plus, the company’s flexibility, such as accommodating early pickups, is widely praised. However, some passengers reported issues with unclear pickup instructions and drop-off locations that were further from their hotels than expected. Despite these challenges, the service is generally considered a worthwhile option for transfers between Naples and Sorrento.
| Positives | Negatives |
|---|---|
| Punctual, professional drivers | Unorganized service, late/unclear pickups |
| Clean, air-conditioned vehicles | Longer travel times and distant drop-offs |
| Good communication and flexibility |
Common Questions
Is the Shuttle Service Available for Private Transfers?
The shuttle service does not appear to offer private transfers. It’s a shared service with a maximum of 8 travelers per trip. Private transfers would likely need to be booked through a different provider.
How Long Does the Shuttle Journey Typically Take?
The shuttle journey typically takes around 1 hour to 1.5 hours, depending on traffic conditions. Some travelers have reported longer travel times due to additional stops or miscommunication, but the average duration is about 60-90 minutes.
Can Passengers Bring Large Luggage or Sports Equipment?
Passengers can bring large luggage or sports equipment on the shuttle service, though they should check with the operator in advance. The service accommodates reasonable amounts of luggage, but space may be limited for oversized items.
Are There Any Restrictions on Party Size or Age Limits?
The service has a maximum group size of 8 travelers. There are no age restrictions, but infant seats are available. Passengers should check the service’s policies regarding large luggage or sports equipment prior to booking.
Is the Shuttle Service Available at Specific Times or on a Schedule?
The shuttle service runs on a schedule, with multiple departures throughout the day. Travelers can book their preferred departure time, though availability may be limited based on group size and demand.
The Sum Up
The shared shuttle service from Naples Central Station to Sorrento offers a convenient and comfortable travel option for up to 8 passengers. While there may be some confusion regarding pickup and drop-off locations, the service provides flexibility, complimentary cancellation, and professional drivers to ensure a pleasant ride. At $40.63 per person, it’s a worthwhile choice for those looking to explore the Sorrento region.
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