The Orsay Museum in Paris offers visitors a chance to explore its world-renowned art collection with a flexible entry ticket and a comprehensive digital audio guide. This convenient option allows guests to skip the long lines, navigate the museum at their own pace, and learn about the artwork through over 300 informative commentaries. With the audio guide available in 13 languages and the museum’s accessibility features, the Orsay experience caters to a diverse audience. However, understanding the nuances of the ticket and its associated services can enhance one’s visit to this iconic Parisian institution.
Key Points

- Flexible entry times allow visitors to explore the Orsay Museum at their own pace.
- The digital audio guide in 13 languages provides over 300 commentaries to enhance the museum experience.
- Visitors can skip long lines and access the museum with ease.
- The museum offers wheelchair accessibility and permits service animals.
- Operating hours are consistent from Tuesday to Sunday, with the exception of a special schedule on 11/26/2024.
Ticket Details

The Orsay Museum entry ticket provides visitors with flexible entry times to explore the museum’s vast collection of impressionist and post-impressionist artworks.
Priced from $16.13 per person, the ticket includes a digital audio guide available in 13 languages with over 300 commentaries.
Visitors can take advantage of the ability to skip the long lines and enter the museum at their convenience.
The ticket also offers free cancellation up to 24 hours before the experience, providing flexibility for travelers.
Here are more experiences we've reviewed in Paris
Accessibility and Services
Wheelchair accessibility is provided for visitors to the Orsay Museum. Service animals are also allowed.
The museum is located near public transportation, making it easily accessible. Most travelers can participate in the Orsay Museum experience.
Earphones or headphones are included with the digital audio guide, which is available in 13 languages with over 300 commentaries. This provides a flexible and informative way for visitors to explore the museum’s galleries and artwork at their own pace.
Operating Hours

According to the information provided, the Orsay Museum is open Tuesday through Sunday, from 9:30 AM to 4:00 PM. There is a special operating hour on 11/26/2024, where the museum will be open from 9:30 AM to 4:00 PM. The museum is closed on Mondays. This service is operated by Global Tours and Tickets.
| Day | Opening Time | Closing Time |
|---|---|---|
| Tuesday | 09:30 AM | 04:00 PM |
| Wednesday | 09:30 AM | 04:00 PM |
| Thursday | 09:30 AM | 04:00 PM |
| Friday | 09:30 AM | 04:00 PM |
| Saturday | 09:30 AM | 04:00 PM |
| Sunday | 09:30 AM | 04:00 PM |
| Monday | CLOSED | CLOSED |
User Ratings and Reviews
The Orsay Museum entry ticket receives a 3.5 rating out of 31 reviews.
Positive feedback highlights the ability to skip long lines, the beautiful artwork and galleries, and the quick entry process.
However, some reviewers experienced issues with the audio guide, such as it not matching the artwork or containing outdated information.
There have also been complaints about problems with ticket delivery and app functionality.
Plus, customers have expressed frustration with the museum’s customer service and refund processes.
Some recommend purchasing the audio guide directly from the museum for a better experience.
Audio Guide Considerations

While the Orsay Museum entry ticket includes a digital audio guide, some reviewers have noted issues with its functionality and compatibility.
The audio guide is available in 13 languages and provides over 300 commentaries, but some users have reported that the information does not always match the artwork being viewed.
Plus, there are complaints about the audio guide being outdated.
To ensure a smoother experience, it is recommended to purchase the audio guide directly from the museum, which may provide a more reliable and up-to-date commentary on the artworks.
Here are more experiences we've reviewed in Paris
- Paris Mona Lisa Murder Exploration Game and Tour
- Paris Photography Tour – Self Guided Tour of Paris Top Instagram Spots
- Romantic Montmartre: Lost Lovers of Paris Exploration Game
- Bastilles Architecture & Artisans Self-Guided Walking Tour
- Paris Louvre Museum Entry Ticket for Self Guided Tour
- Self-Guided Tour – Louvre Audioguide, Paris (No Ticket)
Ticket Delivery and Refunds

Some users have reported issues with the ticket delivery and refund processes for the Orsay Museum entry.
The main problems appear to be:
- Delayed or failed ticket delivery, leading to difficulties gaining entry.
- Challenges navigating the refund process, with some customers struggling to receive timely refunds.
- Lack of clear communication from the service provider regarding delivery and refund policies.
- Instances of refund requests being denied, even for valid reasons like museum closures or tour cancellations.
These issues can understandably frustrate visitors and impact their overall experience.
It is recommended to carefully review the provider’s policies before booking to avoid potential problems.
Museum Closure Impacts
Visitors to the Orsay Museum may encounter disruptions to their planned visits due to occasional museum closures.
These closures can be caused by factors such as strikes, special events, or maintenance. When the museum is closed, ticket holders will not be able to enter as scheduled.
In such cases, it is recommended to check the Orsay Museum’s website or contact the ticket provider for the most up-to-date information on closures and any available options, such as rescheduling or refunds.
Flexibility and planning ahead can help minimize the impact of unexpected museum closures on the overall visitor experience.
Recommendations for a Better Experience
How can visitors enhance their experience at the Orsay Museum? To optimize your visit, consider these recommendations:
-
Purchase the audio guide directly from the museum. This ensures compatibility and up-to-date commentary matching the exhibited artwork.
-
Arrive early or on off-peak hours to avoid crowds and long queues.
-
Research the museum’s layout and plan your route to efficiently navigate the galleries.
-
Be flexible with your schedule in case of unexpected closures or strikes that may impact access.
Frequently Asked Questions
Is the Digital Audio Guide Included in the Ticket Price?
The digital audio guide is included in the ticket price. The entry ticket provides access to the museum and the option to use the digital audio guide, which provides commentary in multiple languages.
Can I Exchange the Digital Audio Guide for a Language Not Listed?
The digital audio guide comes pre-loaded with 13 language options. While there is no option to exchange the guide for a different language, visitors can choose from the available selections to best suit their needs.
Are Any Discounts Available for Students or Seniors?
The ticket information does not mention any discounts for students or seniors. However, it’s recommended to check the museum’s website or contact customer service to inquire about any available discount programs.
Can I Visit the Museum on My Own Without a Guided Tour?
Yes, visitors can explore the Orsay Museum on their own without a guided tour. The entry ticket provides flexible entry time and access to a digital audio guide in multiple languages to enhance the self-guided experience.
What Items Are Prohibited From Bringing Into the Museum?
The Orsay Museum has restrictions on items that can be brought inside. Prohibited items typically include large bags, backpacks, tripods, and selfie sticks. Visitors are advised to check the museum’s website for the latest regulations before their visit.
The Sum Up
The Orsay Museum entry ticket with digital audio guide offers a convenient and immersive way to explore the iconic art museum. With flexible scheduling, accessibility features, and a comprehensive audio guide, visitors can enjoy the stunning artwork at their own pace while ensuring a hassle-free experience. The ticket’s free cancellation policy and proximity to public transportation further enhance the overall value and convenience of this museum experience.
More Tour Reviews in Paris
- Paris: Complete Historical & Cultural Immersion (2 Days)
- Paris Day Trip with Eurostar and Hop-On Hop-Off Bus
- Paris Montmartre & Sacre Coeur Semi-Private Guided Tour 12pp
- Europe: Train of Thoughts A Philosophical Journey on Rails
- Paris: Immersive Fine Dining Meets Art in an Ancient Cinema
- Bruges Highlights, Boat, Beer, Chocolate Day trip from Paris
Still browsing? Here are more Paris experiences we've covered recently
- Which Paris Workshops & Classes To Choose? We Rank The 14 Best
- The 11 Most Popular Full-Day Tours In Paris
- Paris’s 14 Best Wine Tours: Which To Choose?
- Which Paris Historical Tours To Choose? Our Best 14 Picks
- Paris’s 14 Top Tours (With Prices)
- Our 14 Favorite Paris Tours & Experiences
- The 14 Best Walking Tours In Paris
- Paris’s 10 Top Lunch Experiences (With Prices)
- 7 Best Cooking Classes In Paris
- The 8 Best Drinking Tours In Paris
- Our 5 Favorite Paris Shopping & Market Tours
- Paris’s 14 Top Photography Experiences
