The "Machu Picchu – By Car (2 Days)" tour offers an exciting opportunity to explore the iconic Inca citadel. Travelers can embark on a two-day journey from Cusco, Peru, taking in the stunning Andean landscapes along the way. With accommodations, guided tours, and transportation included, it seems like a convenient package. However, concerns have been raised about the quality of service and customer satisfaction, making it crucial for potential visitors to carefully consider reviews before booking.

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Key Points

Two-day excursion from Cusco, Peru to the iconic Inca citadel of Machu Picchu, priced from $199 per person.
Includes one night’s accommodation, select meals, guided tour, and ground transportation to and from Hidro Electrica.
Moderate level of physical activity involved, with the tour not recommended for pregnant travelers or those with serious medical conditions.
Significant dissatisfaction reported with the overall experience, with issues related to pickup times, lack of English support, and meal provision.
Non-refundable booking policy, with no flexibility for changes or refunds, making it important to consider the terms before committing to the tour.

Overview

The "Machu Picchu – By Car (2 Days)" tour is a two-day excursion that allows travelers to explore the iconic Inca citadel of Machu Picchu.

Priced from $199 per person, the tour departs from Cusco, Peru and can accommodate up to 15 travelers.

The tour includes one night’s accommodation in Aguas Calientes, select meals, entrance to Machu Picchu, and a guided tour.

Includes overnight in Aguas Calientes, select meals, Machu Picchu entry, and a guided tour.

Transportation is provided from Cusco to Hidro Electrica and back.

Optional activities, such as taking the bus between Aguas Calientes and Machu Picchu, can be added for an additional cost.

The tour has a 3.7 rating based on 3 reviews.

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Inclusions

The tour includes several key components.

Travelers receive breakfast on the first day, lunch and dinner on the second day. They’ll also enjoy one night’s accommodation in Aguas Calientes.

The package covers entrance to Machu Picchu and a guided tour of the historic site. Ground transportation is provided from Cusco to Hidro Electrica and back.

Additional options are available, such as bus service from Aguas Calientes to Machu Picchu and the train between Hidro Electrica and Aguas Calientes.

However, reviews indicate issues with meal quality and securing Machu Picchu tickets, suggesting the inclusions may not meet expectations.

Meeting and Pickup

Pickup for the tour takes place at a hotel within the historic center of Cusco, starting promptly at 07:00 am.

Travelers will meet the tour guide at this location to begin their Machu Picchu adventure. The group will then depart for the day’s activities.

Ticket redemption occurs in Aguas Calientes 08681, Peru, where the tour continues. Guests should be mindful of the early start time and ensure they’re ready to go at the designated pickup point.

Punctuality is key to make the most of the two-day itinerary and explore the iconic Inca citadel of Machu Picchu.

Health and Safety Requirements

Although the Machu Picchu – By Car tour isn’t wheelchair accessible, it may still be suitable for those with moderate physical fitness levels.

The tour isn’t recommended for pregnant travelers or individuals with heart problems or serious medical conditions.

Participants should be prepared for a moderate level of physical activity, as the tour includes hiking and exploring the Machu Picchu site.

It’s important for travelers to ensure they meet the health and safety requirements before booking the tour to avoid any issues or safety concerns during the excursion.

Customer Feedback

Reviews for the Machu Picchu – By Car tour indicate significant dissatisfaction with the overall experience.

There were no five-star, four-star, or three-star ratings, only two-star and one-star reviews. Customers reported issues with pickup times, lack of English-speaking support, inadequate meal provision, and failure to secure Machu Picchu tickets.

The tour company’s poor service and unhelpful staff led to a resounding recommendation to avoid this tour.

With no refunds and a non-wheelchair accessible experience, the Machu Picchu – By Car tour seems to fall short of providing a satisfactory and inclusive adventure for travelers.

There's plenty more to explore in Cusco

Booking and Cancellation Policy

The tour is non-refundable, as indicated by the policy.

Travelers can’t receive a refund upon cancellation. Confirmation is provided at the time of booking.

The tour company doesn’t offer any flexibility for changes or refunds. This rigid policy may be a concern for some customers, especially given the negative feedback about the overall tour experience.

Travelers should carefully consider the non-refundable nature of the booking before committing.

Carefully weigh the non-refundable booking policy before committing to the tour to avoid potential concerns.

Clear communication and transparency around the cancellation policy are important for setting appropriate expectations and building trust with potential customers.

Final Thoughts

Given the significant negative feedback from previous travelers, this tour to Machu Picchu by car raises substantial concerns.

Based on the reviews, the tour seems plagued by poor service, lack of communication, and failure to meet basic expectations. Customers reported issues with pickup times, insufficient English support, inadequate meals, and the inability to secure Machu Picchu tickets.

While the tour may offer a convenient transportation option, the overwhelming dissatisfaction expressed by past participants suggests this isn’t a reliable or high-quality experience.

Prospective travelers would be wise to carefully consider alternative tours with stronger reputations and better-reviewed services.

Sum Up

The "Machu Picchu – By Car (2 Days)" tour offers a convenient way to explore one of Peru’s most iconic sites. While the package includes essential elements like transportation and accommodation, concerns about service quality highlight the importance of reviewing customer feedback before booking. Ultimately, travelers should weigh the convenience against potential service issues to determine if this tour aligns with their preferences and expectations.