The "From Cusco: Sacred Valley and Machu Picchu by Train 2-Day" tour offers travelers an immersive journey through Peru’s cultural heartland. This small-group experience takes visitors on an enriching exploration of the Sacred Valley before reaching the iconic Machu Picchu. With train travel, guided tours, and comprehensive support, the tour promises an unforgettable encounter with the region’s remarkable heritage. However, some concerns have been raised about the tour operator, leaving prospective participants to weigh the pros and cons of this excursion.

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Key Points

This 2-day small-group tour from Cusco takes you to the Sacred Valley and Machu Picchu, with visits to Pisac, Urubamba, and Aguas Calientes.
The tour includes hotel pickup, Sacred Valley lunch, train travel, Machu Picchu entry, and guided tours of the Sacred Valley and Machu Picchu.
Prices start from $400 per person, with Viator’s lowest price guarantee and free cancellation up to 24 hours before.
Past customer reviews mention issues with the tour operator "huaynapicchu," including cancellations without notice and difficulties obtaining Machu Picchu tickets.
It is recommended to thoroughly review the tour details and customer feedback before booking to ensure a reliable and disruption-free experience.

Tour Overview and Details

This 2-day small-group tour takes travelers from Cusco to the Sacred Valley and the iconic Machu Picchu.

It explores the quaint villages of Pisac and Urubamba before reaching Aguas Calientes for an overnight stay. Ideal for those with limited time in Cusco, the tour has a maximum group size of 15 for a personalized experience.

Highlights include a Sacred Valley lunch, train travel, Machu Picchu entry, and a guided tour of the archaeological site.

The package includes hotel pickup, transportation, and most meals, making it a convenient way to experience the region’s highlights.

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Inclusions

The tour includes hotel pickup from Cusco and a Sacred Valley lunch.

Travelers will take the train from Ollantaytambo to Machu Picchu Pueblo and receive a Machu Picchu entrance ticket.

A professional guide will lead the group through the Sacred Valley and Machu Picchu.

Bus transportation connects Machu Picchu Town and the Machu Picchu Sanctuary.

The return train from Machu Picchu to Ollantaytambo and transportation back to the hotel in Cusco are also provided.

The tour covers the Sacred Valley entrance fee and provides lunch at Machu Picchu.

Pricing and Booking Information

The tour is priced from $400.00 per person.

Viator offers a lowest price guarantee, so travelers can book with confidence. Free cancellation is available up to 24 hours before the experience starts. For added flexibility, the Reserve Now and Pay Later option is offered.

Confirmation is received at booking, though the tour isn’t wheelchair accessible and isn’t recommended for those with back problems, pregnant travelers, or those with serious medical conditions. Most travelers can participate.

Careful research is advised, as some past customers reported issues with the tour operator "huaynapicchu."

Traveler Information

Confirmation is received at booking for this 2-day tour from Cusco to the Sacred Valley and Machu Picchu.

The tour isn’t wheelchair accessible and isn’t recommended for travelers with back problems, pregnant travelers, or those with serious medical conditions. However, most travelers can participate.

While the tour is not suitable for those with certain health conditions, most travelers are able to participate.

Travelers should keep in mind the tour’s limitations and assess their own health and fitness level before booking. With a maximum group size of 15, the tour provides a personalized experience.

Travelers should conduct their own research and avoid relying solely on tour operators, as some have received complaints about cancellations and issues obtaining Machu Picchu tickets.

Customer Reviews and Issues

According to the available information, the overall rating for this tour is 4.3 out of 5 based on 7 reviews.

However, there have been some complaints about the tour operator "huaynapicchu." Issues included cancellation without notice and difficulty obtaining Machu Picchu entrance tickets.

Travelers are advised to conduct their own research and avoid relying on problematic operators.

There are also ongoing efforts for refunds from Viator due to booking issues.

Potential customers should thoroughly review all details and customer feedback before booking this tour to ensure a smooth and enjoyable experience.

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Tour Operator Concerns

Based on the customer reviews, there appear to be concerning issues with the tour operator "huaynapicchu."

Travelers have reported cancellations without notice and difficulties obtaining Machu Picchu entrance tickets. This has led to ongoing efforts for refunds from Viator due to booking problems.

The reviews advise travelers to conduct thorough research and avoid relying on this problematic operator.

It’s crucial for travelers to carefully vet tour companies to ensure a smooth and reliable experience when visiting the iconic Machu Picchu.

Booking with a reputable provider is essential for avoiding disruptions and disappointments.

Machu Picchu Entrance Tickets

As noted in the customer reviews, obtaining Machu Picchu entrance tickets can be a challenge when booking through certain tour operators.

Visitors must ensure they secure their tickets in advance, as entrance to the site is limited and can sell out quickly.

Entrance to Machu Picchu is limited and can sell out quickly, so visitors must secure tickets in advance.

It’s advisable to book through a reputable tour company that can guarantee Machu Picchu tickets as part of the package.

Travelers should also consider purchasing tickets directly from the Peruvian government’s official website to avoid issues.

Refund Efforts With Viator

Travelers have faced ongoing challenges in obtaining refunds from Viator due to booking issues with problematic tour operators, such as "huaynapicchu."

Despite the overall 4.3-star rating for this particular tour, customer reviews highlight their difficulties in securing Machu Picchu entrance tickets and dealing with unexpected cancellations.

Viator has been responsive to these complaints, with ongoing efforts to resolve refund requests. However, the process has been slow and complex, leaving some customers dissatisfied.

Travelers are advised to conduct thorough research, avoid relying on problematic operators, and pursue refunds diligently through official channels when necessary.

Frequently Asked Questions

What Is the Recommended Attire for the Tour?

The tour recommends comfortable, layered clothing suitable for hiking and exploring outdoor sites. Sturdy walking shoes are essential, and a hat, sunscreen, and rain jacket are advised to adapt to the varied mountain climate.

Can I Upgrade the Train or Hotel Accommodations?

Yes, you can typically upgrade the train or hotel accommodations for this tour. Contact the tour operator to inquire about available upgrade options and associated costs. This allows you to personalize your experience based on your preferences and budget.

Are There Any Age Restrictions for the Tour?

The tour has no age restrictions. It’s suitable for most travelers, but not recommended for those with back problems, pregnant women, or those with serious medical conditions. Most travelers can participate in the tour.

Can I Add Additional Activities or Sightseeing to the Itinerary?

Yes, travelers can typically add additional activities or sightseeing to the itinerary, though this may incur extra costs. It’s best to check with the tour operator in advance to discuss options and modify the schedule as needed.

What Should I Bring to Ensure a Comfortable Experience?

Travelers should bring comfortable walking shoes, sun protection, layers of clothing, and small backpacks or daypacks for carrying essentials. Having snacks, water, and medications on hand can also ensure a more comfortable experience.

The Sum Up

The "From Cusco: Sacred Valley and Machu Picchu by Train 2-Day" tour provides a comprehensive Peruvian cultural experience, with guided visits to the Sacred Valley and the iconic Machu Picchu. Despite some concerns about the tour operator, the tour’s inclusions, like hotel pickup, meals, and train travel, make it a convenient and potentially rewarding option for travelers looking to explore this remarkable region of Peru.