Visiting the Eiffel Tower is a must-do for any traveler to Paris. The tickets that allow access by elevator to the summit offer a convenient and efficient way to experience this iconic landmark. With an interactive audio guide and optional guided tour, guests can explore the tower’s history and panoramic views. While the tickets aren’t wheelchair accessible, they do provide a chance to skip the regular lines and reach the top, making the most of one’s time in the city.
Key Points

- Non-refundable Eiffel Tower tickets provide elevator access and an option to visit the summit, with prices starting at $44.91 per person.
- Tickets include a personal guided tour, digital audio guide, and priority support, though they are not wheelchair accessible.
- Tickets allow visitors to skip regular lines and access the Eiffel Tower, with confirmed booking unless purchased within a day of travel.
- Customer feedback highlights the convenience of skipping lines but also issues with ticket delivery, audio guide, and communication.
- The non-refundable policy applies regardless of cancellation reason, but tickets have no expiration date for later use.
Overview of Eiffel Tower Tickets
If you’re planning to visit the iconic Eiffel Tower in Paris, you can purchase tickets that provide access by elevator.
These non-refundable tickets start at $44.91 per person and allow you to skip the regular lines. The ticket options include access to the summit, though the tour is limited to 100 travelers.
Confirmation is received upon booking, unless purchased within a day of travel. An audio guide in multiple languages is included, though you’ll need to provide your own headphones.
The tickets also provide priority phone/WhatsApp support during business hours.
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Ticket Inclusions and Services
When purchasing Eiffel Tower tickets, travelers can expect several key inclusions and services.
The ticket provides access to the elevators, allowing visitors to ascend the iconic landmark. An interactive digital audio guide, available in English, French, and Spanish, enhances the experience.
Customers also receive priority support via phone or WhatsApp during business hours if they need assistance. A personal assistant in English is on hand to guide visitors.
Plus, the ticket includes a personal guided tour, offering an in-depth exploration of the Eiffel Tower’s history and architecture.
Accessibility and Transportation

The Eiffel Tower tickets aren’t wheelchair accessible, but they’re stroller accessible.
The departure point is located near public transportation, making it convenient for visitors to reach the iconic landmark. Whether you’re exploring the city on foot or using the metro, the Eiffel Tower is easily accessible.
Just keep in mind that the tour doesn’t include any assistance for those with mobility challenges. However, the stroller accessibility ensures that families with young children can still enjoy the breathtaking views from the tower’s elevators.
Customer Experiences and Feedback
How do customers rate their experiences with Eiffel Tower tickets? Based on 29 reviews, the service earns a 4.1 rating.
Customers praise the convenience of skipping the line and enjoying the stair climb as a workout. However, some cite issues with ticket delivery, confusion over ticket types, and dissatisfaction with the audio guide.
Common complaints include tickets not opening, non-refundability, and poor communication about meeting points.
The host acknowledges this feedback, clarifying the audio guide is a separate service and addressing specific complaints.
Ticket Availability and Pricing
What’re the available ticket options for visiting the Eiffel Tower?
Visitors can purchase non-refundable tickets for the elevator to ascend the Eiffel Tower, with an option to go all the way to the summit.
Tickets cost $44.91 per person, with a maximum group size of 100 travelers.
Digital audio guides in multiple languages are available for an additional fee.
Confirmation is received at the time of booking, unless the reservation is made within 1 day of travel.
Accessibility options include stroller access, though the attraction isn’t wheelchair-friendly.
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Refund and Cancellation Policy
Tickets for the Eiffel Tower are non-refundable, meaning visitors can’t get their money back if they need to cancel their plans. This policy applies regardless of the reason for cancellation.
Once purchased, the tickets can’t be refunded or rescheduled. This is clearly stated in the ticket description. The host doesn’t offer any exceptions to this policy.
Customers should be aware of this before making their purchase. While the tickets can’t be refunded, they also have no expiration date, so visitors can use them at a later date if their plans change.
Ultimately, the non-refundable policy is an important consideration for those booking Eiffel Tower tickets.
Meeting Point and Check-in
The departure point for this Eiffel Tower experience is located at Av. Gustave Eiffel, 75007 Paris, France.
This meeting point is conveniently situated near public transportation, making it easily accessible for visitors.
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The tour offers a personal assistant in English to guide you through the check-in process.
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Strollers are permitted, ensuring the experience is accessible for families.
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Upon arrival, you’ll receive priority support via phone or WhatsApp during business hours should you have any questions or concerns.
Host Responsiveness and Clarifications
How does the host respond to customer feedback and clarify the service offerings?
The host acknowledges the issues raised in customer reviews, such as problems with ticket delivery and confusion over ticket types.
They emphasize that the audio guide is a separate service from the ticket price.
The host also addresses specific complaints, reiterating details about the non-refundable policy and providing clarity on meeting point information.
Frequently Asked Questions
Can I Purchase Tickets On-Site Instead of Online?
Yes, you can purchase Eiffel Tower tickets on-site. However, buying tickets online is recommended to skip the long lines and secure your entry time. On-site tickets may be subject to availability and longer wait times.
How Long Does the Elevator Ride to the Summit Take?
The elevator ride to the summit of the Eiffel Tower takes approximately 10 minutes. Visitors can expect a smooth, quick journey to the top of the iconic Parisian landmark.
Are Discounts Available for Students or Seniors?
Discounts for students and seniors are not mentioned in the provided information. The ticket pricing appears to be a flat rate of $44.91 per person, without any specific discounts noted.
Can I Bring My Own Food and Drinks to the Eiffel Tower?
Yes, visitors can bring their own food and drinks to the Eiffel Tower. However, glass containers are not allowed, and large picnics may not be permitted in certain areas due to space constraints.
What Are the Operating Hours for the Eiffel Tower on Different Days?
The Eiffel Tower’s operating hours vary by day and season. Generally, it’s open from 9:30 am to 11:45 pm, with last entry at 11 pm. Closing times may be earlier in the winter months. It’s best to check the official website for exact hours.
The Sum Up
The Eiffel Tower tickets by elevator offer a convenient and interactive way to experience this iconic landmark. While the tickets don’t include wheelchair accessibility and aren’t refundable, they provide skip-the-line access to the summit and a guided tour. Visitors can enjoy the digital audio guide in multiple languages and explore the tower’s rich history. These tickets cater to those seeking a hassle-free and immersive Eiffel Tower experience.
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