The eSIM service offers travelers a convenient solution for seamless mobile data access across the UK and 34 EU countries. With flexible duration options ranging from 3 to 30 days and a generous data allowance of up to 40GB, users can stay connected throughout their journey. This digital solution eliminates the need for physical SIM card pickups, making it an ideal choice for modern travelers. But the true benefits become clear when one considers the service’s comprehensive customer support and network coverage.
Key Points
- The eSIM service offers mobile data access in the UK and 34 EU countries, with duration options ranging from 3 to 30 days and up to 40GB of data.
- The digital eSIM product eliminates the need for physical pickup or meetup, allowing for convenient email-based delivery and confirmation.
- The service is operated by Xplori, with pricing starting at €4.76 per person and a Lowest Price Guarantee for booking confidence.
- Customers can benefit from a free cancellation policy up to 24 hours before the experience starts and a Reserve Now and Pay Later option.
- While the service has an overall positive rating, some customers have reported issues with coverage in specific areas and the lack of call/text capabilities.
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Product Details
The eSIM service offers mobile data access for travelers visiting the UK and 34 other EU countries.
It’s a purely digital product, so there’s no need for pickup or meetup.
The duration options range from 3 to 30 days, and the data allowance goes up to 40GB.
While the data usage is capped at high speeds, it switches to 3G once the limit is reached.
With easy email-based delivery and confirmation, the eSIM provides a convenient way to stay connected during your travels across Europe.
Customer Service and Support
Remote customer service is available via email at [email protected] should customers need any assistance.
Customers will receive a confirmation upon booking and the eSIM will be delivered via email.
It’s important to check phone compatibility with eSIM before purchase.
The company, Xplori, is responsive to customer feedback, acknowledging service issues and offering solutions like partial refunds.
Pricing and Booking
Operated by Xplori, the eSIM service for the UK and 34 EU countries starts at €4.76 per person. With a Lowest Price Guarantee, travelers can book with confidence. The service also offers a free cancellation policy up to 24 hours before the experience starts and a Reserve Now and Pay Later option.
Pricing | Duration |
---|---|
€4.76 | 3 days |
€11.90 | 7 days |
€19.04 | 15 days |
€26.18 | 30 days |
The flexibility of the pricing and booking process allows travelers to tailor the eSIM experience to their needs and budget.
Customer Reviews and Feedback
What do travelers have to say about the eSIM service for the UK and 34 EU countries?
The eSIM service has received a 4.4/5 rating from 16 reviews. Customers praise the convenience and ease of use, as well as the good data speeds.
However, some mention issues with coverage in certain areas and the lack of call/text capabilities. The host has acknowledged the service issues and offered solutions like partial refunds.
Despite these concerns, the eSIM service seems to provide a practical mobile data solution for travelers visiting the UK and EU.
The positive reviews highlight the product’s value and usefulness.
Accessibility and Participation
The eSIM service is near public transportation, making it convenient for travelers to access.
However, it isn’t wheelchair accessible, so individuals with mobility limitations may face challenges.
Most travelers can participate in this eSIM service, which provides a hassle-free way to stay connected while exploring the UK and 34 other European countries.
The digital nature of the product eliminates the need for physical pickup or meetup, catering to the preferences of modern travelers who value convenience and flexibility.
Network Coverage and Performance
Although the eSIM service covers a wide range of countries, users may experience varying network coverage and performance depending on their location.
The service generally provides high-speed data access, with a cap on usage. Once the cap is reached, the speed switches to 3G. Customers have reported good data speeds, though some have encountered issues with coverage in certain areas.
The host acknowledges these service challenges and offers solutions like partial refunds.
Before purchase, users should check their phone’s compatibility and consider their data needs to ensure the service meets their requirements.
Frequently Asked Questions
Perhaps the most common questions customers have about the eSIM service pertain to its usage and compatibility.
Here are some frequently asked questions:
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What devices are compatible with the eSIM service? The eSIM works with most modern smartphones, tablets, and wearables that support eSIM technology.
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Can I use the eSIM concurrently with my existing SIM card? Yes, the eSIM can be used alongside your primary SIM, allowing you to maintain your regular number while using the eSIM for data.
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Is there a limit to the amount of data I can use? The eSIM offers up to 40GB of high-speed data, after which speeds are reduced to 3G.
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Can I make calls and send texts with the eSIM? No, the eSIM service is for data usage only and doesn’t support voice calls or SMS.
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How do I activate the eSIM on my device? The activation process is simple and instructions are provided upon purchase.
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Frequently Asked Questions
Can I Use the Esim With My Existing Phone Plan?
The eSIM can be used in addition to your existing phone plan. It provides supplementary mobile data access in the UK and 34 EU countries, allowing you to avoid high roaming charges from your regular plan.
Is There a Limit on the Number of Devices I Can Use the Esim On?
The eSIM doesn’t have a limit on the number of devices it can be used on. However, the eSIM is designed for a single user and can only be active on one device at a time.
What Happens if I Exceed the Data Allowance During My Trip?
If the user exceeds the data allowance during their trip, the data speed will switch to 3G. However, the user can continue using the service at the reduced speed until the end of the selected duration.
Can I Extend the Duration of the Esim if Needed?
Yes, customers can extend the duration of the eSIM if needed. The host indicates there’s a free cancellation policy up to 24 hours before the experience starts, allowing flexibility to adjust the eSIM rental period.
Is the Esim Compatible With My Specific Phone Model?
To check if the eSIM is compatible with your phone model, you’ll need to review the phone’s technical specifications or contact the service provider. They can confirm whether your device is compatible before you make your purchase.
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The Sum Up
The eSIM service offers a convenient and flexible solution for travelers in the UK and 34 EU countries. With high-speed data, generous allowance, and no physical SIM cards, it’s an ideal choice for modern travelers who need to stay connected throughout their journey. The service’s competitive pricing, comprehensive coverage, and positive customer reviews make it a compelling option for those seeking a seamless mobile experience abroad.