Traveling between London and the Southampton Cruise Port just got more convenient and cost-effective. The Port Arrival or Departure Shared Ride service offers a practical solution for budget-conscious cruise passengers. With a capacity of up to 14 passengers per vehicle and pickups starting as early as 10:30 am, this shared transfer service ensures a smooth journey from central London hotels or Heathrow Airport. But what makes this option so appealing, and how does it compare to other transportation choices? Let’s take a closer look.
Key Points

- Cost-effective shared transfer service between central London and Southampton Cruise Port, accommodating up to 14 passengers per vehicle.
- Pickup from central London hotels or Heathrow airport, with drop-off at the Southampton Cruise Terminal by 1:30 pm on cruise arrival days.
- Streamlined luggage policy allowing 1 suitcase and 1 carry-on per passenger, with restrictions on oversized items.
- Non-wheelchair accessible shared transfers may take longer due to additional pickups and drop-offs.
- Competitive pricing starting at £25 per person, with secure online payment required at the time of booking.
Service Overview

The service provides a shared transfer between London and Southampton Cruise Port.
With 23 reviews and a 4.2 overall rating, it offers a cost-effective option for solo travelers. Accommodating up to 14 passengers per vehicle, the small-group transfer saves time and money compared to private rides.
The door-to-door service picks up from Central London hotels or the cruise port, ensuring a seamless journey. However, the service isn’t wheelchair accessible.
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Pickup and Drop-off Details
Pickup from Central London hotels and Heathrow Airport Hotels commences at 10:30am from London and 11:30am from Heathrow.
The service operates until 8:15am on selected cruise arrival days, with drop-off at Southampton Cruise Terminal by 1:30pm.
Mainline London train stations like Paddington, Euston, and Victoria are included in the pickup locations.
This shared transfer service aims to save travelers time and money compared to individual transportation.
Customers should note the service isn’t wheelchair accessible and inquire about excess luggage policies prior to booking.
Luggage Policy

Each traveler is allowed 1 suitcase and 1 carry-on bag as part of the luggage policy.
However, there are restrictions on oversized luggage like surfboards, golf clubs, and bikes. Travelers should inquire with the operator about accepting excess luggage.
The service aims to keep the transfers efficient, so it’s essential to adhere to the luggage guidelines. Passengers are responsible for managing their own belongings, and the service may not be able to accommodate special requests or large items.
Maintaining a streamlined luggage policy helps ensure a smooth and timely transfer experience for all.
Vehicle and Capacity

Shared transfers between London and Southampton Cruise Port accommodate a maximum of 14 travelers per vehicle. This small-group service aims to save customers time and money compared to private transfers. The vehicle specifications are as follows:
| Feature | Details |
|---|---|
| Vehicle Type | Minibus or Van |
| Passenger Capacity | Up to 14 |
| Luggage Capacity | 1 suitcase + 1 carry-on per passenger |
| Accessibility | Not wheelchair accessible |
While the shared nature of the service may result in slightly longer travel times due to additional pickups and drop-offs, it provides a cost-effective option for solo travelers and small groups.
Customer Experiences

While the service generally receives positive reviews, some customers have reported minor issues with their experiences.
Many passengers praise the friendly drivers and timely pickups, though a few have encountered late arrivals or navigation problems.
The shared rides prove cost-effective for solo travelers, though a small number experienced longer travel times due to traffic or route changes.
Some customers noted concerns about vehicle cleanliness.
Booking and Cancellation
Customers receive a confirmation at the time of booking the shared transfer service between London and Southampton Cruise Port. However, the service is non-refundable, and cancellations do not receive any refunds. Pickup and drop-off instructions are clearly provided, but signage on the vehicles may be lacking.
| Booking Confirmation | Cancellation Policy | Pickup/Drop-off Instructions |
|---|---|---|
| Received at booking | Non-refundable | Clearly provided |
| No refunds | No exceptions | Signage may be lacking |
| Part of package | Strict policy | Important for travelers |
Pricing and Payment
The shared transfer service between London and Southampton Cruise Port offers competitive pricing, with costs varying based on the pickup location and number of travelers.
Prices start at:
- £25 per person for London hotel pickup
- £30 per person for Heathrow Airport hotel pickup
- £15 per person for solo travelers
- Additional fees may apply for excess luggage or special requests
Payment is required at the time of booking and is non-refundable.
Travelers can pay securely online or by contacting the operator directly.
The cost-effective shared ride option makes this service an appealing choice for budget-conscious cruise passengers.
Getting to the Cruise Port
How does the shared transfer service get travelers to the Southampton Cruise Port?
The service offers pickups from Central London hotels and Heathrow Airport hotels starting at 10:30 am and 11:30 am, respectively. Travelers are dropped off at the Southampton Cruise Terminal by 1:30 pm.
On selected cruise arrival days, the service is available from 7:30 am to 8:15 am. Travelers can be picked up from major London train stations like Paddington, Euston, and Victoria.
The service has a maximum of 14 travelers per vehicle, providing a cost-effective shared ride option. However, it isn’t wheelchair accessible.
Frequently Asked Questions
Yes, there is an option to book a private transfer instead of a shared ride. Customers can inquire with the operator about availability and pricing for a private transfer service.
Can the Service Accommodate Children or Pets?
The service does not accommodate children or pets. It is designed for solo travelers and small groups, with a maximum of 14 passengers per vehicle. Inquiries about exceptions should be directed to the service operator.
Is the Transfer Service Available on All Cruise Arrival/Departure Days?
The transfer service is available on selected cruise arrival/departure days, not every day. Travelers should check the specific schedules and availability when booking to ensure the service fits their cruise itinerary.
What Happens if My Cruise Schedule Changes After Booking the Transfer?
Unfortunately, the transfer service doesn’t offer refunds if your cruise schedule changes after booking. It’s a non-refundable service, so any changes or cancellations won’t receive a refund. The best option is to contact the operator directly to discuss options.
Can I Request a Specific Pickup Time or Location Within the Service Hours?
Customers can request a specific pickup time or location within the service hours, but this is subject to availability and the operator’s discretion. Clear instructions are provided, though signage on vehicles may be limited.
The Sum Up
The Port Arrival or Departure Shared Ride service provides a convenient and cost-effective transportation option for cruise passengers. With a competitive price, generous luggage allowance, and comfortable vehicles, it’s an ideal choice for those looking to save time and money on their journey to or from the Southampton Cruise Port. The service’s reliable pickups and efficient transfers ensure a smooth start or end to any cruise vacation.
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