From Ilha Grande: Shared Shuttle to Rio De Janeiro

Traveling from Ilha Grande to Rio de Janeiro can be a breeze with the shared shuttle service offered by Paraty Tours. The convenient transfer option whisks passengers from the Tourist Pier in Abraão Village to their destination in Rio, ensuring a smooth and comfortable journey. With a fleet of air-conditioned vehicles and professional drivers, this service provides a hassle-free experience for travelers. But what makes it truly stand out? Let’s explore the key features that set this shuttle apart.

Key Points

• Paraty Tours offers a shared shuttle service from Ilha Grande to Rio de Janeiro, including air-conditioned transportation and boat boarding.
• Shuttle pickup is at the Tourist Pier in Abraão Village, Angra dos Reis, with a maximum capacity of 28 travelers.
• Customers must arrive 10 minutes before boat departure and present their boarding ticket, which can be booked up to 24 hours in advance.
• The service is wheelchair and stroller accessible, with infant seats available upon request.
• Cancellations up to 24 hours before departure are eligible for a full refund, but no refunds are provided for no-shows or late cancellations.

Service Overview

The shared shuttle service from Ilha Grande to Rio de Janeiro is provided by Paraty Tours.

It includes an air-conditioned vehicle, boarding ticket from Ilha Grande (Abrãao) to Santa Luzia (Angra), and one-way transport from Angra Dos Reis to Rio de Janeiro. All fees and taxes are included.

The service features a satellite tracker and a qualified professional driver. Passenger travel insurance is also provided.

Customers are required to arrive 10 minutes before boat departure and present the boarding ticket sent via WhatsApp.

The shuttle can accommodate up to 28 travelers and offers wheelchair and stroller accessibility.

Pickup and Drop-off Details

Pickup takes place at the Tourist Pier in Abraão Village, located at R. da Praia – Vila do Abraão, Angra dos Reis – RJ, Brazil.

Passengers should arrive 10 minutes before the boat’s departure and present the boarding ticket sent via WhatsApp.

Arrive 10 minutes early and show your WhatsApp boarding ticket before the boat departs.

The shuttle offers drop-off at various locations in Rio de Janeiro, including airports and hotels.

With a maximum capacity of 28 travelers, the service give you a convenient and efficient transfer option.

Passengers can confirm their booking details at the time of reservation, and enjoy free cancellation up to 24 hours before the experience.

Accessibility and Additional Information

The shuttle service is wheelchair accessible and stroller accessible.

It’s located near public transportation, making it convenient for travelers.

Infant seats are available upon request.

Customers receive confirmation of their booking immediately.

Free cancellation is allowed up to 24 hours before the experience.

The service give you a hassle-free transportation solution from Ilha Grande to Rio de Janeiro.

Customers should review the provided information and contact the provider if they’ve any special requirements or concerns prior to their trip.

Customer Experiences

Customers have generally provided positive feedback about the shuttle service, noting pleasant rides, on-time service, and friendly drivers.

However, some issues have also been reported, including:

1. Poor communication from the tour company.

2. Problems with ticket delivery.

3. Lack of guidance at the harbor, leading to a stressful experience.

4. One customer described the company’s response to issues as unsatisfactory.

The host has acknowledged the customer feedback and addressed the concerns raised, emphasizing the importance of providing accurate pickup information.

They’ve also clarified that on-site assistance is available only for private transfers, not shared ones.

Positive Feedback

Numerous customers have noted pleasant rides with the shared shuttle service, praising the on-time arrivals and friendly drivers.

Reviews highlight a smooth, comfortable journey from Ilha Grande to Rio de Janeiro. Passengers appreciated the air-conditioned vehicles and efficient boarding process, allowing for a hassle-free experience.

The qualified professional drivers ensured a safe and punctual transfer, earning positive feedback for their courteous and helpful demeanor.

Negative Feedback

While the majority of feedback has been positive, a few customers did express some concerns about their experience with the shared shuttle service.

Reported issues included:

1. Poor communication from the tour company, with some customers experiencing difficulties obtaining their boarding tickets.

2. Lack of guidance and assistance at the harbor, leaving some travelers feeling stressed and uncertain about the boarding process.

3. One customer described a stressful experience, noting that the tour company’s response to their concerns was unsatisfactory.

4. A couple of travelers mentioned issues with the shuttle’s punctuality, reporting delays that disrupted their plans.

Host Responses and Customer Service

The host acknowledged customer feedback and addressed issues raised, emphasizing the importance of providing accurate pickup information.

In response to negative experiences, the company clarified that it doesn’t offer on-site assistance for shared transfers, which is available only for private transfers. This explanation aimed to set realistic expectations for the shuttle service.

The host’s responses demonstrated a commitment to transparency and a willingness to address customer concerns, though some travelers still felt the communication and logistics could be improved.

Booking and Cancellation Policy

Customers can book the shared shuttle service through the provider’s website or by contacting their team directly.

The booking and cancellation policy is as follows:

1. Reservations can be made up to 24 hours prior to the scheduled departure.

2. Full payment is required at the time of booking.

3. Cancellations made up to 24 hours before the start time are eligible for a full refund.

4. No refunds are provided for no-shows or cancellations within 24 hours of the scheduled departure.

This straightforward policy ensures customers have the flexibility to make changes while also allowing the provider to manage their operations effectively.

Frequently Asked Questions

What Type of Vehicle Is Used for the Shuttle Service?

The shuttle service uses an air-conditioned vehicle that can accommodate up to 28 passengers. The vehicle is equipped with a satellite tracker and a qualified professional driver to ensure a safe and comfortable journey.

Is Wifi Available During the Shuttle Ride?

The shuttle service doesn’t offer in-vehicle WiFi. It’s an air-conditioned vehicle providing transportation only, without additional amenities. Passengers should plan accordingly for their connectivity needs during the shuttle ride.

Can I Store My Luggage in the Shuttle Vehicle?

The shuttle does offer luggage storage space. Passengers can stow their bags in the vehicle during the transfer from Ilha Grande to Rio de Janeiro. However, it’s recommended to keep valuables with you throughout the journey.

Are There Any Stops or Rest Breaks During the Shuttle Ride?

The shared shuttle does not make any stops or rest breaks during the ride from Ilha Grande to Rio de Janeiro. The journey is direct, taking passengers straight to their chosen drop-off locations in Rio.

What if I Need to Change My Drop-Off Location in Rio De Janeiro?

Customers can change their Rio de Janeiro drop-off location, but they’ll need to contact the provider in advance. Additional fees may apply for changes made closer to the travel date.

The Sum Up

The shared shuttle service from Ilha Grande to Rio de Janeiro provided by Paraty Tours offers a reliable and comfortable transfer option. With a professional driver, air-conditioned vehicles, and accessibility features, the service ensures a smooth journey. Positive customer feedback highlights the convenience and flexibility of the booking process. The shuttle service is a practical choice for travelers seeking an efficient transfer between Ilha Grande and Rio de Janeiro.