Arriving in a new city can be exhilarating but often nerve-wracking, especially after a long flight. This Noi Bai Airport pickup service promises a smooth, hassle-free start to your Hanoi adventure. While we haven’t personally experienced it, the consistently glowing reviews and detailed descriptions suggest this service hits the mark for many travelers.
What we love about this transfer is its professionalism and value: a private vehicle at a very reasonable price, the convenience of flight tracking, and a clean, comfortable ride. Plus, the included bottled water adds a nice touch of hospitality. One potential drawback? If your flight details are wrong or you’re delayed beyond 30 minutes, there could be extra charges or delays. But overall, this service seems perfect for those seeking reliability and comfort without breaking the bank, especially useful for first-time visitors or anyone arriving after a long day of travel.
This transfer works best for travelers who prioritize a smooth, private start to their trip, especially if they’re arriving late or with luggage. It’s ideal for those who appreciate set prices, don’t want to navigate Hanoi’s busy streets on their own, or simply want to skip the stress of hailing a cab or figuring out public transport after a long flight.
- Key Points
- The Experience of Noi Bai Airport Pickup
- Flight Tracking and Punctuality
- Comfort and Convenience
- Duration and Distance
- What’s Included and What’s Not
- Practical Details for Your Arrival
- Authentic Experiences and Testimonials
- Who Will Love This Service?
- The Sum Up
- FAQ
- More Historical Tours in Hanoi
- More Tour Reviews in Hanoi
- Still browsing? Here are more Hanoi experiences we've covered recently
Key Points

- Private, air-conditioned vehicle ensures comfort after a long flight.
- Flight tracking offers peace of mind, accommodating delays.
- Competitive price provides good value for a private transfer.
- Convenient pickup location at Terminal 2, Column 10.
- Additional surcharges apply during holidays, outside of Hoan Kiem District, or late-night arrivals.
- Helpful reviews highlight punctuality and professional drivers.
- Luggage assistance is appreciated by travelers.
- Supplies bottled water for hydration after the journey.
The Experience of Noi Bai Airport Pickup
When you land at Noi Bai International Airport, the last thing you want is to wrestle with maps, currency, or trying to find a reliable taxi. This service aims to clear that hurdle by providing a pre-arranged, private ride that’s ready for you the moment you step into the arrivals hall. The meeting point is well-marked at Terminal 2, Column 10, where a driver holding a sign with your name will be waiting.
Travelers consistently comment on the timeliness of the drivers. One reviewer states, “Driver was there on time, waiting with a sign, and drove safely and efficiently to my hotel.” The drivers are said to be friendly, helpful with luggage, and professional, which is exactly what you need after a long flight. The vehicles are described as new, clean, and quiet, which makes all the difference when you’re tired and wanting to relax.
Looking for more options in Hanoi? We've reviewed plenty of other experiences.
Flight Tracking and Punctuality
A standout feature of this service is the ability to track your flight. If your plane is delayed or arrives early, the driver’s system adjusts accordingly, preventing the stress often associated with airport pickups. This is especially valuable for international travelers, who can encounter unpredictable delays. The reviews confirm this benefit, with one traveler noting, “He was there right on time, despite my flight being delayed, which was a relief.”
Comfort and Convenience
The air-conditioned vehicles are noted for being in great condition, offering a cool refuge from Hanoi’s sometimes humid climate. The bottled water provided is a simple, thoughtful touch that helps hydrate after the journey. While WiFi isn’t included, the private nature of the vehicle makes for a quiet, comfortable ride to your hotel.
Duration and Distance
The drive from Noi Bai to Hanoi’s city center typically takes about 40 minutes, covering approximately 40 kilometers. Traffic can influence timing, but overall, travelers find this transfer to be swift and predictable. For those with early or late flights, the service offers surcharge options—$5 during TET holidays, outside the Hoan Kiem District, or from 10 PM to 5 AM—so plan accordingly.
What’s Included and What’s Not

Included in the price ($21.77 for up to 3 people):
- Private, air-conditioned vehicle
- All fees and taxes
- Bottled water
Extras to consider:
- WiFi on the vehicle (not included)
- Additional surcharges during holidays, outside central districts, or late-night arrivals
- Missed pick-up fees if incorrect flight info is provided
This pricing is quite reasonable given it’s a private, door-to-door service. For solo travelers or small groups, it offers excellent value, especially compared to hailing taxis or riding shared shuttles.
- Full-Day Hop On Hop Off Bus Tour in Hanoi
- Street Food Tour Hanoi and Train Street Experience
- Hanoi: Guided Street Food Tour With Train Street Experience
- Hanoi: Guided Food Tour With Train Street Visit
- Hanoi: Street Food Experience With 5 Food Stops
- From Hanoi: Ha Long Bay Save-Cost Tours – Big & Small Groups
Practical Details for Your Arrival

The process is straightforward: once your plane lands, head to Terminal 2, Column 10. If you encounter any issues or delays over 30 minutes, it’s recommended to call the provided contact. The service’s flexibility and flight tracking mean you’re unlikely to be left waiting, even if your flight runs into trouble.
The company emphasizes that missed pick-ups caused by incorrect details will incur a 50% fee, so double-check your arrival info. The service is designed for most travelers, including those with luggage or arriving during off-hours, thanks to the late-night surcharge.
Authentic Experiences and Testimonials

Two reviews highlight how well this service does in practice. One traveler appreciated the timeliness and helpfulness, noting that the driver assisted with luggage on both sides. The car was neatly maintained and seemingly new, a big plus after a tiring flight. They also mentioned, “Highly recommend,” which speaks to consistent quality.
Another guest, working with a travel operator called HanSerVi, praised the smooth coordination of transfers with their well-planned trip. Such testimonials suggest this service is trusted by both independent travelers and those booking through agencies.
Who Will Love This Service?

This airport transfer is perfect for travelers who value comfort, reliability, and simplicity. If arriving late at night or after a long haul, you’ll appreciate the timely, private vehicle that takes you directly to your accommodation. It’s great for those unfamiliar with Hanoi’s public transport or the bustling taxi scene, offering peace of mind from the very first moment.
It also suits small groups or families, as the price is per group up to three people. And with transparent pricing and no hidden costs, it’s an easy choice for budget-conscious travelers seeking a premium experience.
The Sum Up

In the end, this Noi Bai Airport pickup service offers a stress-free, private transfer that delivers on its promises of punctuality, comfort, and professionalism. The thoughtful touches like bottled water, flight tracking, and a clean vehicle make it stand out as a trustworthy choice for travelers wanting a smooth start to their Hanoi trip.
The affordability combined with high-quality service makes it an excellent option for solo adventurers, couples, or small groups arriving in Hanoi. Whether you’re arriving early in the morning or late at night, this transfer ensures you begin your journey with confidence and ease.
For anyone looking to dodge the chaos of public transport or untrustworthy taxis, this service is a practical, comfortable, and reliable way to kick off your Vietnam adventure.
FAQ

Is this transfer suitable for late-night arrivals?
Yes, with a $5 surcharge applying from 10 PM to 5 AM, it’s available during late hours, ensuring a safe and private ride regardless of your arrival time.
What happens if my flight is delayed?
The driver tracks your flight, so if there are delays, they will adjust accordingly, reducing wait times and ensuring you’re picked up as soon as you land.
Where exactly do I meet the driver?
Look for the driver holding a sign with “Hanoian Travel Service” and your name at Terminal 2, Column 10.
Are there extra charges if I stay outside Hanoi’s city center?
Yes, a $5 surcharge applies for drop-offs outside the Hoan Kiem District.
What if I provide the wrong flight details?
Any missed pick-up caused by incorrect information will incur a 50% fee of the original price.
How long does the transfer usually take?
It typically takes around 40 minutes from Noi Bai to Hanoi city center, depending on traffic.
Is this service private or shared?
It’s a private transfer, so only your group will be in the vehicle.
Are drinks or WiFi included?
Bottled water is included, but WiFi is not.
What if I need to cancel?
You can cancel up to 24 hours in advance for a full refund, making it flexible if your plans change.
In summary, this Noi Bai Airport transfer offers a dependable and comfortable start to your Hanoi trip—perfect for travelers who prioritize ease, punctuality, and a touch of personal service right from the airport.
More Historical Tours in Hanoi
- Hanoi: Duong Lam Ancient Village with Jeep, History & Daily Life
- Hanoi City Tour by Vintage Jeep Culture History Daily Life
- Vintage Motorbike Tour | Historic City Tour with Lunch Included
- Private 7-Day Vietnam Boutique Cultural Tour: Hanoi & Mai Chau
- Hanoi Countryside Half-day Jeep Tour: Historical Co Loa & Fun
- History and Cultural Heritage of Lan Ha Bay 2 days 1 night
More Tour Reviews in Hanoi
- Hanoi: Duong Lam Ancient Village with Jeep, History & Daily Life
- 3 Day Halong Cruise Adventure from Hanoi
- Full Day Ninh Binh, Hoa Lu, Tam Coc and Mua Cave
- Hanoi Airport One Way Private Transfer HAN to Hanoi City Center
- Private Ninh Binh Day Tour Mua Cave and Van Long Nature Reserve
- Hanoi Hidden Gems Life Behind the Streets
Still browsing? Here are more Hanoi experiences we've covered recently
- 3 Day Halong Cruise Adventure from Hanoi
- Full Day Ninh Binh, Hoa Lu, Tam Coc and Mua Cave
- Hanoi Airport One Way Private Transfer HAN to Hanoi City Center
- Private Ninh Binh Day Tour Mua Cave and Van Long Nature Reserve
- Hanoi Hidden Gems Life Behind the Streets
- Thung Nham Bird Park, Bich Dong Pagoda, Legendary Caves Tour
- Private Cruise from Ha Long Bay – Lan Ha Bay – Bai Tu Long Bay
- Hanoi Street Food Experience
- Ha Giang Loop Tour 4D & 3N (Easy Rider)
- 2 Days Ba Be Lake Boat Trip and Motorbike tour from Hanoi
- Halong Bay Overnight Cruise 2D1N from Hanoi Private Balcony
- From Hanoi : Sapa Experience 2 Days 1 Night, Overnight Homestay
