Siem Reap: Airport Pickup or Transfer Private Car – An Honest Look
Traveling to Siem Reap often starts with that first step into Cambodia’s vibrant culture and ancient temples, and the way you arrive can set the tone for your entire trip. This review focuses on the private airport transfer service offered by Brother Transports, which promises a smooth, reliable, and comfortable start (or end) to your adventure.
What immediately catches the eye is the simplicity and value of this service — at only $18.50 per person, you get a private ride in a quality, air-conditioned vehicle with bottled water and a friendly welcome sign. We love that this service is easy to book and offers the kind of peace of mind that travelers really appreciate when arriving in a new country.
One thing to keep in mind is that this is purely a transfer service, so it won’t include sightseeing or guides—if you’re looking for a full tour, you’ll need to book separately. But for those who want a dependable, hassle-free way from the airport to your hotel, it’s a solid choice. This experience best suits travelers who value comfort, reliability, and straightforward logistics during their first moments in Siem Reap.
- Key Points
- The Practicality of Private Airport Transfers in Siem Reap
- What’s Included & What’s Not? A Clear Breakdown
- Booking and Cancellation Policy: Flexibility Matters
- Authentic Traveler Insights and Experiences
- Detailed Breakdown of the Experience
- Arrival at Siem Reap Airport
- Vehicle Comfort and Safety
- Driver Experience and Responsiveness
- Drop-off and Departure
- Who Will Love This Service?
- Final Thoughts: Is This the Right Transfer for You?
- FAQs
- More City Tours in Siem Reap
- More Tours in Siem Reap
- More Tour Reviews in Siem Reap
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Key Points

Affordable and reliable: At $18.50 per person, this private transfer offers great value for a comfortable ride.
Quality vehicles & service: All cars are insured, and experienced drivers ensure safe, responsible transport.
Personalized welcome: A sign with your name helps you spot your driver easily amidst busy arrivals.
Flexible booking: Free cancellation up to 24 hours before means you can plan with confidence.
No extras included: Food, drinks, and tips are not part of the package, so budget accordingly.
Most travelers can participate: It’s suitable for almost everyone, including those with limited mobility or large luggage.
The Practicality of Private Airport Transfers in Siem Reap

When you land at Siem Reap International Airport, navigating transportation options can be daunting, especially after a long flight. This private transfer service simplifies everything. Once you clear customs, your driver will be waiting with a welcome sign displaying your name, a small but appreciated touch that reduces airport confusion.
The journey from the airport to the city center typically takes between 40 to 50 minutes, depending on traffic. Travelers have noted that the vehicles are well-maintained, air-conditioned, and comfortable—crucial features in Cambodia’s warm climate. The bottled water provided adds a thoughtful touch, helping you stay refreshed after your journey.
The service’s reputation for experienced drivers who are responsible and reliable is a key reason many travelers choose it. It’s a quiet reassurance that you’ll arrive safely at your destination, ready to explore Angkor Wat or rest after your flight.
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What’s Included & What’s Not? A Clear Breakdown
Included:
– Private transportation in a quality, insured vehicle
– Air-conditioned comfort to beat the heat
– Bottled water to stay hydrated
– Welcome sign with your name for easy identification
Not Included:
– Tipping (which is optional but appreciated)
– Food & drinks beyond the bottled water
This straightforward setup means you pay for the essentials—reliable transport—without surprises or hidden costs. The clarity of what’s included helps you plan your budget and expectations accordingly.
Booking and Cancellation Policy: Flexibility Matters

You can confirm your transfer immediately upon booking, which is handy for last-minute plans. The free cancellation policy up to 24 hours prior provides peace of mind, especially if your travel plans change unexpectedly. If canceled within 24 hours, a full refund isn’t available, so it’s best to lock in your plans early.
Weather can sometimes impact travel, but this service has a clear policy: if canceled due to poor weather, you’ll be offered a different date or a full refund. This flexibility is appreciated, particularly during the rainy season or unpredictable weather patterns.
Authentic Traveler Insights and Experiences

One reviewer, who booked this service through TripAdvisor, highlighted how Brothers Transport didn’t just provide transportation—they also arranged a fantastic guide for their tour of Angkor Wat. The reviewer praised the driver’s professionalism and the “excellent services” that made their trip memorable. Another traveler described the driver as “extremely knowledgeable,” which suggests that some drivers might go above and beyond, making your transfer feel more like a personalized service.
Many travelers appreciated the ease of pickup, especially after long flights or late arrivals, noting that the welcome sign with their names made finding their driver straightforward in the busy airport. Such small details can significantly reduce stress when arriving in a foreign country.
While the review doesn’t specify vehicle models, the emphasis on quality and insured cars indicates that comfort and safety are prioritized—key considerations for a smooth start or end to your trip.
Detailed Breakdown of the Experience

Here are more experiences we've reviewed in Siem Reap
- Siem Reap: One-Way Transfer from Airport (SAI) to Hotel
- Siem Reap Angkor Airport Shuttle Bus (from Airport to Hotel)
- Transfer from Siem Reap Airport to Hotels in Siem Reap
- Airport Transfer (SAI airport and Siem Reap town)
- Siem Reap Angkor International Airport Transfer or Pick-Up
- Siem Reap Angkor Airport Taxis (from Airport to Hotel)
Arrival at Siem Reap Airport
Expect your driver to be waiting after customs, holding a clear sign. The waiting time is usually minimal, so you’ll be on your way quickly. The journey to your hotel or accommodation in Siem Reap takes about 40-50 minutes, depending on traffic and the location of your hotel.
Vehicle Comfort and Safety
All cars are insured, which adds a layer of security. Travelers report that the vehicles are clean, well-maintained, and air-conditioned—crucial for combating Cambodia’s tropical heat. Bottled water is provided, which is more than just a courtesy—it’s essential for keeping hydrated during the journey.
Driver Experience and Responsiveness
Reviews highlight that drivers are responsible, reliable, and often friendly. Some have gone out of their way to provide extra assistance or information, which can make your first moments in Siem Reap more welcoming. While the service doesn’t include a guide, the driver’s local knowledge might occasionally shine through in helpful tips or directions.
Drop-off and Departure
Your driver will drop you at your hotel or designated address, making the entire process smooth and stress-free. If you’re departing, the same service can be booked for your transfer back to the airport, ensuring consistent reliability.
Who Will Love This Service?

This private transfer is perfect for solo travelers, couples, or groups who prioritize convenience and comfort. It’s especially beneficial if you arrive late at night or after a long flight, as it guarantees a hassle-free arrival. Budget-conscious travelers will appreciate the price point, considering the quality of service.
It’s also ideal for those who value responsible drivers and insured vehicles, offering peace of mind in unfamiliar surroundings. If you’re traveling with family or in a small group, this service provides personalized attention and reliable transport, making your first impression of Siem Reap positive.
Final Thoughts: Is This the Right Transfer for You?

This airport transfer service by Brother Transports offers a straightforward, dependable, and comfortable way to start or end your Siem Reap trip. For just $18.50 per person, travelers get the peace of mind that comes with insured vehicles, experienced drivers, and a personalized welcome. The option to cancel free of charge up to 24 hours in advance adds flexibility for changing plans.
While it doesn’t include sightseeing or guides, the service excels at handling one of the most stressful parts of travel: getting from the airport to your hotel without fuss. It’s best suited for those who seek simplicity, safety, and comfort in their transfer, with the added bonus of friendly, knowledgeable drivers who might occasionally share local insights.
If you’re after a reliable start to your Angkor adventure or a smooth departure, this service checks all the right boxes.
FAQs

Is this a shared or private transfer?
This is a private transfer, so only your group will participate, offering a more personalized and comfortable experience.
How much does it cost per person?
The fee is $18.50 per person, making it an affordable option for solo travelers or groups.
What’s included in the price?
Your fare includes private transportation in an insured, air-conditioned vehicle, bottled water, and a welcome sign with your name.
Can I cancel the booking?
Yes, you can cancel free of charge up to 24 hours before your scheduled pickup or transfer.
How long does the transfer usually take?
The journey takes approximately 40 to 50 minutes, depending on traffic.
What should I look for when meeting my driver?
Look for the welcome sign with your name; this makes finding your driver quick and straightforward.
Are the vehicles suitable for all travelers?
Yes, most travelers can participate, including those with larger luggage or mobility needs, as long as they communicate in advance.
What happens if the flight is delayed?
Most likely, your driver will wait or accommodate any delays, but it’s good to inform the service if possible.
To sum it up, this airport transfer service offers excellent value, reliability, and convenience for travelers arriving or departing Siem Reap. It’s a perfect choice if you want to avoid the hassle of taxis or confusing transport options upon landing. With friendly drivers, insured vehicles, and a straightforward booking process, it helps ensure your journey begins and ends smoothly. Whether you’re a first-time visitor or returning traveler, this service provides peace of mind, so you can focus on the exciting adventures ahead.
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