Traveling between Phuket and the iconic Phi Phi Islands is often a highlight of any Thailand itinerary, and choosing the right transfer can make all the difference. The PhuketPhi Phi Transport Service by I Asia Thailand offers a ferry journey that promises comfort, safety, and a straightforward booking process. While we haven’t personally taken this exact trip, the details and reviews paint a clear picture of what travelers can expect—most notably, a smooth and well-organized experience.
What immediately catches the eye about this service is its three daily departures in both directions, giving plenty of flexibility. Plus, the inclusion of hotel transfers (with a small surcharge for some areas) adds a layer of convenience that many travelers value. The air-conditioned ferries, outdoor decks, and onboard snack stalls suggest a focus on passenger comfort. And with a perfect 5.0 rating from a single review, it’s clear that most find this service reliable and hassle-free.
However, it’s worth noting that schedules are fixed, and there’s no option for upgrades once onboard, so travelers should plan accordingly. This transfer service is best suited for those who want a dependable, straightforward way to hop between Phuket and Phi Phi, especially if comfort and punctuality matter.
- Key Points
- Overview of the PhuketPhi Phi Transport Service
- What makes this ferry service stand out?
- The Booking and Transfer Process
- Inside the Ferry: What to Expect
- The Experience on Phi Phi
- Pricing and Value
- Real Traveler Insights
- Additional Information and Practical Tips
- Who Is This Tour Best For?
- The Sum Up
- FAQ
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- More Tour Reviews in Ko Phi Phi Don
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Key Points

- Consistent Schedule: Operates three times daily in each direction, offering flexibility.
- Comfortable Boats: Large, air-conditioned interiors and outdoor decks for scenic views.
- Inclusive Transfers: Hotel pickup and drop-off from key areas like Patong, Karon, and Phuket Town.
- Value for Money: At around $28.76, it provides a comfortable, insured journey without extra hidden costs.
- Customer Satisfaction: High rating based on one review citing well-organized, smooth travel.
- Limited Upgrades: No upgrade options onboard, so choose your seating class in advance.
Overview of the PhuketPhi Phi Transport Service
The journey from Phuket to Phi Phi is often a highlight of any trip, and this ferry service aims to make it as relaxing as possible. Departing from Rassada Pier in Phuket and arriving at Tonsai Pier in Phi Phi, the ferry route is a popular choice for travelers prioritizing convenience and comfort.
This service runs three times daily, with departures roughly at 8:30 am, 1:45 pm, and an additional timetable that can be tailored when booking. The journey takes approximately two hours, a decent length that balances travel time with scenic enjoyment. Since the ferries are large and well-equipped, you’ll find air-conditioned indoor seating—perfect for escaping the tropical heat—and outdoor decks offering panoramic views of the Andaman Sea.
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What makes this ferry service stand out?

- Flexible schedule: Three departures per day mean you can choose according to your plans, whether you prefer a morning or afternoon trip.
- Comfortable onboard experience: Large ferries with air conditioning, outdoor benches, and snack stalls make the journey pleasant.
- Priority boarding: A dedicated line helps skip the queues, saving time and reducing stress.
- Safety: The service includes insurance, and the operator emphasizes hygiene practices guided by “Safety in Asia,” a trusted health & safety management group.
The Booking and Transfer Process

Booking in advance is recommended—most travelers book around 3 weeks ahead, probably because of the straightforward nature of the service and its popularity. The ticket includes a one-way ferry ride and hotel transfers in Phuket (from select areas), with a modest surcharge for pickups outside the main zones like Patong, Karon, Kata, or Phuket Town.
The hotel pickup is generally smooth: travelers are advised to be ready 15 minutes before their scheduled pickup time. The transfer service is well-regarded, with reviews mentioning “got picked up at our hotel on Karon beach, drove 45 min to the pier,” and everything going smoothly.
Inside the Ferry: What to Expect

The ferries are large, designed for passenger comfort, and include indoor seating and outdoor decks. Many reviews highlight the relaxing nature of the journey, with travelers appreciating the scenic views and the chance to kick back after a busy day. The onboard snack stand offers hot drinks and snacks, though meals are not included, so bring your own if you want something more substantial.
The ferry’s indoor areas are air-conditioned, which is a bonus for those sensitive to heat or humidity. Passengers can also freely access outdoor decks for better views and photos.
The Experience on Phi Phi

Upon arrival at Tonsai Pier, travelers find themselves in the heart of Phi Phi Don—a lively, beautiful island. Although the ferry drop-off is straightforward, travelers should be aware of local transport options to reach their accommodations or explore the island. The primary focus here is on the ease of transfer rather than island tours or activities.
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Pricing and Value

At $28.76 per person, this service offers good value considering the comfort provided. For many, this price includes peace of mind—insured, with reliable pickup and drop-off—making it a wise choice for those who want to avoid the hassle of public transport or unorganized boat trips.
The cost of hotel transfers is an additional consideration, but the convenience often outweighs the small surcharge, especially for travelers unfamiliar with local transit. No hidden fees or confusing charges are mentioned, making this a transparent option.
Real Traveler Insights

One reviewer, Jan_J, shared that the entire process was “well organized,” praising the smooth pickup, drive, and ferry ride. They appreciated the timing and comfort—“got picked up at our hotel on Karon beach, drove 45 min to the pier, waited 1/2 hours on the ferry.” It’s clear that punctuality and organization are strong points here.
Another key insight from the review is the comfort of the vessel—passengers noted how “big and comfortable” the ferry is, with air-conditioned interiors making the journey pleasant even in hot weather.
Additional Information and Practical Tips

- Children under 3 travel free, but children 12 and under must be accompanied by an adult.
- Surcharge for transfers outside main areas like Patong or Karon is small, but travelers should confirm during booking.
- Be ready 15 minutes early for pickup, avoiding any last-minute stress.
- Travelers may need to show passports before boarding, in accordance with Thai law.
- The service is private, ensuring a more personalized experience compared to crowded public ferries.
- The ferries are public transportation options, near public transit, making it easy to access from different parts of Phuket.
Who Is This Tour Best For?
This ferry service is perfect for travelers looking for a reliable, comfortable, and hassle-free transfer between Phuket and Phi Phi. It’s especially suitable for those who value timeliness, safety, and ease of booking, whether on a tight schedule or just seeking a stress-free trip. It suits solo travelers, couples, or small groups who want a quiet, scenic journey without the chaos of unregulated boats.
It’s also an excellent option for first-time visitors to Phuket who want to avoid the complexity of local boat hires or crowded public ferries. Families with young children will appreciate the organized transfers and onboard safety.
The Sum Up
This PhuketPhi Phi Transport Service by I Asia Thailand offers a dependable, comfortable way to travel between Phuket and the Phi Phi Islands. The combination of scheduled departures, spacious ferries, and included hotel transfers makes it a stand-out option for those prioritizing convenience and peace of mind.
While the service doesn’t offer upgrades or extensive onboard amenities, it compensates with punctuality, safety, and ease of booking. The high review score and positive traveler feedback underscore its reputation for smooth, organized travel—perfect for anyone wanting a stress-free start or finish to their island adventures.
If you’re after a reliable, comfortable, and straightforward transfer that fits well into a busy itinerary, this service is definitely worth considering. Just remember to book in advance and prepare for a scenic, relaxing two-hour cruise.
FAQ
How many times daily does the ferry operate?
The ferry runs three times each day, departing in the morning around 8:30 am, the early afternoon at 1:45 pm, and likely a third time, providing flexible options for travelers.
Is hotel pickup included?
Yes, the service includes hotel transfers from Phuket areas like Patong, Karon, Kata, and Phuket Town. Surcharges apply for pickups outside these zones.
What is the duration of the ferry ride?
The journey takes roughly two hours from Phuket to Phi Phi or vice versa, suitable for a relaxed, scenic cruise.
Are there different seating classes?
Yes, there are seating classes available, but upgrades cannot be purchased onboard. It’s recommended to choose your preferred class in advance.
What amenities are available on the ferry?
Large ferries feature air-conditioned indoor seating, outdoor decks, and a snack stall selling hot drinks and snacks, but no meals are included in the price.
Can I buy drinks or snacks onboard?
Yes, a snack stall is available, offering hot drinks and snacks, but you’ll need to purchase any other items separately.
What should I do if I am outside the main pickup zones?
A small surcharge (up to 1000 Baht) may be advised at the time of booking for pickups outside Phuket Town, Patong, Karon, or Kata.
Is the transfer service insured?
Yes, the ticket includes insurance, and the operator emphasizes safety and hygiene practices, guided by ‘Safety in Asia.’
How early should I be ready for pickup?
Please be ready and waiting in your hotel lobby 15 minutes before the scheduled pickup time to ensure smooth transfer.
Can I sign and show my passport before boarding?
Yes, Thai law may require you to show your passport or a copy before boarding the ferry.
This ferry service offers a practical, comfortable way to enjoy the scenic voyage between Phuket and Phi Phi, making your island trip smooth and enjoyable without breaking the bank.
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