Blue Water Express Boat Transfer From Serangan Or Padang Bai To Lombok Or Vice Versa
Traveling between Bali and Lombok or the Gili Islands doesn’t have to be stressful or complicated. The Blue Water Express offers a popular, straightforward option with a reputation for comfort and efficiency. While it’s generally a dependable choice, a few travelers have noted issues with boat maintenance — a reminder that sometimes even the best can have their rough days.
What makes this transfer stand out? First, the convenient hotel pickup and drop-off services in Bali save you the hassle of finding transport to the harbor. Second, the high-speed catamarans comfortably navigate the Lombok Strait, allowing you to reach your destination in about two and a half hours. Finally, the multiple daily departures and group discounts make it practical for different schedules and budgets.
However, it’s worth mentioning that return transfers from Lombok aren’t included, meaning you’ll need to organize your land transport back to Bali separately. If you’re looking for a smooth, budget-friendly way to hop between these islands with a bit of style, this service is likely a good fit—especially for travelers who value saving time and avoiding the often chaotic local ferries.
- Key Points
- An In-Depth Look at the Blue Water Express Experience
- Itinerary and Schedule
- Booking and Confirmation
- Pickup and Drop-off
- Boat Features and Comfort
- Amenities and Onboard Experience
- What to Expect When Traveling
- The Downside: What Reviewers Have Said
- Pricing and Value
- Who Should Consider This Service?
- Final Thoughts
- FAQ
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Key Points

- Reliability: Operates multiple daily departures, offering flexibility.
- Comfort: Enclosed cabins with spacious seating and sundecks.
- Convenience: Hotel pickup in Bali and easy online booking.
- Cost-effective: Competitive pricing at around $32 per person.
- Limitations: Not recommended for pregnant women, infants, or those with certain health issues.
- Optional extras: Additional land transfers in Lombok or Gili Islands are paid locally.
An In-Depth Look at the Blue Water Express Experience
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Itinerary and Schedule

Blue Water Express provides point-to-point transfers between Bali and Lombok or the Gili Islands. Departures are scheduled several times a day from both Serangan and Padang Bai in Bali, with the trip taking approximately 2 hours 30 minutes. In the reverse direction—from Lombok or the Gili Islands back to Bali—the journey is slightly shorter, around 2 hours 15 minutes.
The schedule varies throughout the week, with departures at 8:00 and 13:00 from Padang Bai, and similar times from Serangan, though exact timings change based on the day. When planning, it’s essential to double-check these schedules, as they can shift with weather conditions or seasonal adjustments.
Booking and Confirmation

Booking in advance is strongly recommended because this service often fills up, especially during peak travel seasons. Once confirmed, you’ll receive a mobile ticket, making everything straightforward and contactless. The availability of group discounts makes it appealing for families or small groups traveling together, adding to the affordability.
Pickup and Drop-off

Hotel pickup in Bali is included, with air-conditioned vehicles transporting you comfortably from Denpasar, Kuta, Legian, Seminyak, Sanur, Canggu, Nusa Dua, and Ubud. This convenience minimizes stress, especially after a long flight or a day of exploring.
On arrival at the harbor, you’ll be welcomed by friendly staff who offer a complimentary drink, usually coffee, tea, or mineral water, and a cold towel to refresh yourself before boarding. Assistance with luggage and boarding helps make the whole process smooth.
In Lombok or the Gili Islands, the service stops at Teluk Kode, Gili Trawangan, and Gili Air. Sometimes, boats will pause at Gili Air after Gili Trawangan to drop off or pick up passengers, adding convenience for travelers staying on different islands.
Boat Features and Comfort

The high-speed vessels are designed with passenger comfort in mind. They feature enclosed cabins for protection from weather and spacious sundecks where you can enjoy the sea breeze and views during the trip. All boats are equipped with international safety gear, providing peace of mind.
Travelers have mentioned that the boats are quite sleek, giving a feeling of luxury compared to traditional ferries. That said, one review pointed out some engine troubles—a reminder that, like any vessel, maintenance and weather can impact the experience.
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Amenities and Onboard Experience

Onboard, you’ll find refillable mineral water and the opportunity to enjoy free flow drinks and snacks. About 15 minutes before arrival, cold towels are distributed, helping you stay refreshed after the trip. This small touch adds a bit of extra comfort that many travelers appreciate.
What to Expect When Traveling

The boarding process begins at the Blue Water Express offices located at each port, where check-in is straightforward. Once on board, you can settle into your seat, enjoy the views, and relax. The duration of the trip depends on weather conditions but generally stays within the estimated time.
Passengers should be aware that this is a point-to-point service, meaning no responsibility is taken for delays or missed connections, especially if you have subsequent flights or transfers. This makes it crucial to plan your schedule with some buffer time.
The Downside: What Reviewers Have Said

While most travelers have positive feedback, some reviews highlight issues like engine failures or mechanical problems. One reviewer explicitly mentioned “2 pannes de moteur en mer,” or two engine failures at sea, which is certainly concerning. Although such issues may be rare, they underscore the importance of considering weather and maintenance schedules when booking.
Another point to note is that return transfers from Lombok are not included. If you’re staying on Lombok or the Gili Islands, you’ll need to arrange your own land transport back to Bali, which might add to your overall planning.
Pricing and Value
At around $32.06 per person, this transfer fee is quite reasonable considering the comfort, speed, and convenience provided. Compared to local ferries, which can be crowded, slow, and occasionally unreliable, the Blue Water Express offers a more consistent and faster alternative. For travelers on a tight schedule or those wanting a more comfortable ride, paying a bit more can definitely be worth it.
Additional costs come from local entrance fees at Lombok and Gili Islands and optional Cidomo transfers—small horse-drawn carts used for short distances. These are paid locally and are personal expenses, so budget accordingly.
Who Should Consider This Service?
This transfer is perfect for time-conscious travelers who value comfort and reliability. It suits those with pre-arranged accommodations on Lombok or the Gili Islands, especially if arriving at the start of a trip. Families, small groups, and travelers wanting a seamless connection will find this service useful.
However, if you have a strict budget or are traveling with very young children or pregnant women, you should weigh the comfort against the potential mechanical hiccups or the need for independent land transfers.
Final Thoughts
Blue Water Express offers a competitively priced, well-equipped service that makes island hopping between Bali, Lombok, and the Gilis straightforward. The hotel pickup and spacious vessels are definite highlights, making the journey more pleasant than traditional ferries.
While mechanical issues have been noted by some, overall, the service is reliable enough for most travelers seeking a fast, comfortable transfer. Planning ahead and confirming schedules will help ensure a smooth trip.
This transfer is ideal for those prioritizing convenience and time savings over the lowest possible cost, especially if they want a hassle-free experience with reliable departures. For adventure seekers or those on a strict budget, alternative options like local ferries might be worth exploring, but for most, this is a solid choice.
FAQ
Is hotel pickup included in the price? Yes, hotel pickup and drop-off are included for departures and arrivals in Bali, making the journey effortless.
How long does the trip take? The Bali to Lombok/Gili trip takes roughly 2 hours 30 minutes, while the reverse journey is around 2 hours 15 minutes.
Can I book my return from Lombok or the Gili Islands? No, the service does not arrange Lombok or Gili Island pickups for the return trip. You will need to organize your own land transfer.
What should I do if I want to secure a spot on a specific departure time? It’s best to book in advance and double-check the schedule, as timings can change based on weather or operational adjustments.
Are there any restrictions for pregnant women or infants? Yes, this journey is not recommended for pregnant women, infants under 2 years, or those with heart/back problems.
What amenities are available onboard? You can enjoy refillable mineral water, complimentary drinks, and cold towels before landing, plus spacious seating and sundecks for views.
Are there any extra costs? Yes, local entrance fees and optional Cidomo transfers in Lombok or Gili Islands are paid separately.
How reliable is the service? Most travelers report smooth journeys, but some reviews mention engine problems, which serve as a reminder to travel with some flexibility.
What is the boat like? The vessels are sleek, high-speed catamarans equipped with safety gear and designed for comfort, with enclosed cabins and open sun decks.
Is this transfer suitable for children? Children over 2 are generally allowed, but this service is not recommended for children 5 and under. Always check with your provider if unsure.
All in all, Blue Water Express provides a practical, comfortable, and relatively quick way to move between Bali and Lombok or the Gili Islands. It’s perfect for travelers wanting to skip the chaos of local ferries and enjoy a more premium experience without breaking the bank.
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