Traveling through Tanzania, especially around Arusha, often involves planning reliable transportation—something that can make or break your trip. This review explores a service offered by Lazaro Mtui, a seasoned driver and guide with nearly 12 years of experience, who manages the Arusha Private Transport Service. Whether you’re arriving at Kilimanjaro or Arusha airports, or looking to explore beyond the city, this service aims to combine comfort, local insight, and affordable pricing, making it an attractive option for many travelers.
What really caught our attention? First, the personalized, non-business approach that Lazaro emphasizes—it’s about showcasing Tanzania through genuine interactions. Second, the thoughtful amenities like free WiFi and bottled water enhance the journey without extra charges. Third, the availability of tailored packages, including off-safari adventures and multi-day tours, gives you a taste of real Tanzanian life beyond the usual tourist spots. However, a possible consideration is the risk of no-shows, as one guest experienced. This service seems best suited for travelers wanting a more authentic, flexible experience with a trusted local guide.
Key Points
- Highly personalized service from a knowledgeable local driver and guide.
- Affordable pricing at $50 per group (up to 4 people), making it a good value for shared transfers.
- Flexible options including airport pickups, city tours, and custom safari packages.
- Comfort and amenities like free WiFi and bottled water during your journey.
- Strong reputation with a 5.0/5 rating based on 27 reviews, mostly praising reliability and friendliness.
- Potential for issues, such as one notable no-show review, so confirm your booking well in advance.
An Honest Look at the Experience
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The Booking and Pricing
At just $50 per group, this private transport service offers substantial value—especially considering the personalized touch and local expertise Lazaro provides. The price covers up to four travelers, making it suitable for families or small groups. Booking typically needs to be made around 65 days in advance, giving you ample time to plan ahead. The cost includes airport taxes, fuel surcharges, and onboard WiFi, with no hidden fees, which enhances transparency and peace of mind.
What You Get for Your Money
Beyond just getting from point A to B, Lazaro’s service emphasizes comfort and additional perks. Free WiFi is a notable feature—perfect for catching up on emails, sharing your trip, or just browsing while en route. He also provides bottled drinking water, a small but appreciated gesture, especially after a long flight or before a day of touring. Lazaro’s approach is about more than transportation; it’s about creating a smooth, welcoming experience.
The Driver and Guide: Lazaro Mtui
Lazaro is not just a driver but also a guide who has dedicated his career to tourism. His extensive experience means you’ll be in safe hands, and you’ll likely pick up some local insights along the way. Several reviews mention his friendliness and knowledge. For example, one traveler appreciated David (another driver under the service) for being friendly and sharing useful information about Arusha and Tanzania on their way to Moshi. Another reviewer noted how Lazaro explained local landmarks and the area’s history in clear, engaging English, which added depth to their journey.
Airport Pickups and Drop-offs
Many visitors find Lazaro’s service especially handy for airport transfers. One guest described their rescheduled flight being no issue at all—Lazaro was available 36 hours later, ready to ensure they reached their hotel comfortably. The reliability and willingness to accommodate unexpected delays make this service stand out, especially amid the unpredictable nature of air travel.
The City Tour and Custom Packages
Lazaro doesn’t just do airport transfers. He offers to show you around Arusha, stopping at key sights like Mount Kilimanjaro viewpoints. The fact that he manages a broader business—Africa Magic Holidays Ltd.—means there are options for more extensive adventures, including Safari packages across East Africa. One highlight is his “Off Safari Tour”, a five-day journey from Arusha to Materuni, Lake Chala, Moshi, Lushoto, Magoroto, and finally Dar es Salaam, ending with a ferry to Zanzibar. Such custom itineraries are perfect for travelers seeking authentic local experiences beyond the typical tourist trail.
The Experience on the Road
Travelers consistently mention Lazaro’s punctuality and professionalism. The vehicles are described as comfortable, and the inclusion of WiFi elevates the journey—no more boring, silent drives. One review states, “The car was comfortable,” and another appreciated how Lazaro explained local history and landmarks while driving, turning a simple transfer into an informative experience.
The Downsides
While the overall ratings are excellent, one reviewer recounted a no-show scenario, which underscores the importance of confirming bookings and perhaps having a backup plan. Such incidents appear to be rare but highlight the need for clear communication. Also, the service primarily caters to small groups, so larger parties may need to look elsewhere or negotiate different arrangements.
Why This Service Stands Out
Personalized and Trustworthy
Unlike larger, impersonal taxi services, Lazaro’s approach is about building relationships. His reputation for friendliness and local knowledge makes him a favorite among travelers, especially those new to Tanzania who want more than just a ride—they want a guide.
Flexibility and Customization
Whether you need a quick airport pickup, a city tour, or an elaborate multi-day safari, Lazaro’s services can adapt to your needs. The “Off Safari” package is especially attractive for those wanting a comprehensive experience with personally guided stops, overnight stays, and local flavor.
Value for Money
Given the inclusions—WiFi, bottled water, airport taxes, and fuel surcharge—the price is fair and reasonable. When you consider the convenience and the personalized service, it’s a competitive offer. You’re not just paying for transportation; you’re investing in a smooth, guided experience.
Authentic Tanzanian Encounters
Lazaro’s local expertise means you’ll get insights and stories that typical tourist buses might miss. His years of experience translate into a more genuine, engaging journey—whether viewing Mount Kilimanjaro from afar or hearing about local customs during your ride.
Final Thoughts: Who Should Consider This Service?
This private transport service is ideal for travelers who value a personalized, reliable, and affordable way to get around Arusha and beyond. If you’re arriving at Kilimanjaro or Arusha airport and want a stress-free start to your trip, Lazaro’s service will serve you well. Those interested in customized tours and safari packages will find his offerings especially appealing, as they promise authentic experiences with a knowledgeable guide.
However, if you’re someone who prefers large group tours or budget-only options, this may not be the perfect fit. Also, travelers should book well in advance to avoid issues like no-shows, and always confirm their reservation.
All in all, Lazaro Mtui’s private transportation service combines local expertise, comfort, and affordability—making it a smart choice for travelers seeking a genuine Tanzanian experience with peace of mind.
Frequently Asked Questions
How do I book this service?
You can contact Lazaro via WhatsApp at +255 785 888 860, and it’s recommended to book around 65 days in advance for best availability.
What is included in the price?
The $50 fee covers airport or departure tax, fuel surcharge, and WiFi onboard. Bottled drinking water is also provided free of charge.
Can I customize my tour or transfer?
Yes, Lazaro offers flexible services, including city tours, airport pickups, and multi-day safari packages tailored to your interests.
What should I expect during the airport pickup?
Lazaro’s driver will meet you at the airport, assist with luggage if needed, and ensure a smooth drive to your hotel, often with insightful commentary.
Are there any reviews of this service?
Yes, the service has a 5.0/5 rating from 27 reviews. Most praise Lazaro’s friendliness, punctuality, and local knowledge, though one review mentions a no-show incident.
What makes this service stand out from other transport options?
Its personalized approach, inclusion of amenities like WiFi, and Lazaro’s deep local expertise make it more than just a transfer; it’s a friendly, informative experience.
Is this service suitable for large groups?
It’s designed for small groups, up to four people, making it perfect for families or couples but less suitable for bigger parties.
What happens if my flight is delayed or rescheduled?
Lazaro has shown flexibility, accommodating delays and reschedules without issue, as noted in multiple reviews.
This private transport service in Arusha offers a blend of affordability, comfort, and genuine local insight—ideal for travelers who want a smooth start, end, or extension of their Tanzanian adventure. With trusted drivers and flexible options, it’s worth considering when planning your trip.
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