Phnom Penh International Airport Plaza Premium Lounge

Traveling through Phnom Penh’s airport? The Plaza Premium Lounge offers a refuge of comfort before your flight, but is it worth the price? This review explores what makes this lounge a solid choice and where it might fall short.

We love the generous seating arrangements that provide privacy and space, the variety of food and drinks, and the convenient amenities like Wi-Fi and power outlets. However, some visitors have noted issues with air conditioning and food quality, which are important considerations for your comfort. If you’re someone who values a spacious, relaxing environment with good value, this lounge could be a fit—just keep in mind the mixed reviews about climate control and food options.

Key Points

• Spacious Environment: The lounge features large, open spaces with private honeycomb seating.
• Good Variety of Food & Drinks: Hot meals, snacks, soft drinks, alcoholic beverages, and coffee are included.
• Wi-Fi & Power Outlets: Multiple charging points and free Wi-Fi help you stay connected.
• Limited Premium Spirits: Champagne and high-end spirits are not included.
• Mixed Comfort Level: Some reviewers mention issues with air conditioning and food quality.
• Accessible for All Travelers: Open to all classes and airline passengers, with flexible booking.

What You Can Expect at the Phnom Penh Plaza Premium Lounge

Once you step into the Plaza Premium Lounge at Phnom Penh International Airport, you’ll notice its large, airy layout. The lounge is designed to prioritize comfort and privacy, with signature honeycomb seating that allows for quiet work or relaxation—perfect if you need a break from the bustling terminal.

Check-in is straightforward, and since the lounge welcomes all travelers regardless of airline or class, it offers a chance for everyone to enjoy a premium experience. The staff are generally friendly and helpful, making the check-in process smooth. With a maximum group size of 10, the space feels intimate without being crowded—though some reviews mention that the lounge can sometimes be quiet to the point of feeling a little isolated, especially if few travelers are present.

The Food & Beverage Experience

One of the standout features here is the diverse menu. You can expect hot-cooked meals, a salad bar, and a noodle station, along with snacks and light refreshments. The inclusion of breakfast, lunch, and dinner options means you can enjoy a meal regardless of your departure time. Coffee and soft drinks are unlimited, and alcoholic beverages such as beer and wine are included in the package.

From reviews, we learn that the food quality varies, with some visitors praising the delicious fare and friendly service. One reviewer mentioned enjoying a “mouth-watering selection” and appreciated the hot bar and salad options, which elevate the lounge experience. However, others have noted that food quality has deteriorated over time, describing the selection as poor and bland lately.

The drinks selection is convenient, with unlimited beer, wine, and soft drinks, but champagne and premium spirits are not included, which might disappoint those expecting a champagne toast before their flight. Still, for the price, the included fare provides good value for travelers seeking filling and satisfying options.

Comfort & Amenities

The Wi-Fi connection is generally reliable, offering the chance to catch up on emails or stream some entertainment. Multiple electrical outlets are available at each seat, making it easy to charge devices.

A major plus for many is the lounge’s privacy-focused design. The honeycomb seating encourages personal space, which is particularly appreciated if you’re working or need a quiet moment. The shower rooms and spa services are available, although some reviews mention that massage services are not included in the package. The toilets are reported as clean, and the shower rooms are described as great by some travelers, adding to the overall comfort.

However, a recurring concern is the air conditioning—several reviewers have noted that fans are used instead, and that the temperature can feel hot and stuffy, especially on very warm days. One review even described the environment as hot and dark, which could detract from the relaxation experience.

Pricing & Value for Money

At approximately $43 per person for three hours, the lounge offers decent value, especially considering the inclusive range of food and drinks. For travelers who want a private space with Wi-Fi and charging facilities, this price is reasonable.

The all-you-can-eat and drink setup allows for a relaxed waiting period, and the inclusion of meals spanning breakfast, lunch, and dinner is convenient for various flight times. But remember, premium spirits and champagne are not included, so if you’re after a high-end drink, you’ll need to look elsewhere.

Some reviews suggest that the quality of the food and drinks has declined, which could impact the overall value. Still, for most travelers, the lounge’s size, amenities, and variety make it a worthwhile stopover.

Who Will Love This Lounge?

This lounge is ideal for budget-conscious travelers seeking a comfortable space to unwind before their flight. It’s particularly well-suited for those who prioritize space, privacy, and good Wi-Fi over luxury.

Travelers with short layovers will appreciate the location close to the departure gates and the ability to grab a filling meal. It’s also a good choice for families or groups, given the size and relaxed environment.

However, if you’re someone who values climate control or premium spirits, or need higher-end amenities, you might find this lounge lacking. Also, travelers who expect a consistently high-quality food experience could be disappointed by the mixed reviews about the food.

Final Thoughts

The Phnom Penh International Airport Plaza Premium Lounge offers a spacious, welcoming environment with a solid range of amenities, making it a practical choice for many travelers. Its large seating areas, inclusive food and drinks, and free Wi-Fi make it a convenient and comfortable space to relax or work.

That said, some drawbacks, like occasional issues with air conditioning and variable food quality, mean it might not be perfect for everyone. The lounge is especially suitable for those looking for good value, privacy, and a quiet spot before their flight, rather than a luxury experience.

If you’re passing through Phnom Penh and need a simple, comfortable place to wait, this lounge could be a smart choice—just keep expectations aligned with the reviews, and you’ll likely find it suits your needs well.

FAQ

Is the lounge open for all travelers?
Yes, the lounge welcomes all travelers from Monday to Friday, 7:00AM to 11:30PM, regardless of airline or class of service.

What’s included in the price?
For about $43, you get 3 hours of access, unlimited beer, wine, and soft drinks, meals covering breakfast, lunch, and dinner, snacks, Wi-Fi, bottled water, and coffee or tea.

Are children allowed?
Yes, children under 18 can use the lounge but must be accompanied by an adult. The minimum drinking age is 18.

Can I cancel my booking?
Yes, cancellations are free if made at least 24 hours in advance. Less notice means no refund.

Are shower facilities available?
Yes, the lounge has shower rooms, which are generally described as great and clean, perfect for freshening up before or after a long journey.

Is premium spirits or champagne included?
No, only beer, wine, and soft drinks are included. Champagne and premium spirits are not part of the package.

In summary, the Phnom Penh International Airport Plaza Premium Lounge offers a practical, comfortable stop for travelers in need of space, good food, and amenities at a reasonable price. While some areas could use improvement, its size, friendly service, and inclusive offerings make it a go-to for many who want a peaceful pre-flight break.