Soekarno Hatta International Airport by Plaza Premium Lounge

Traveling through Jakarta’s Soekarno Hatta Airport? You might want to consider a visit to the Plaza Premium Lounge before your flight. While it offers a convenient escape from busy terminals, it also comes with some quirks that are worth knowing.

What we love about this lounge are the comfortable seating, the complimentary WiFi and charging stations, and the hot and cold food options. It’s a dedicated space to unwind, whether you have a few hours or up to six hours to spare.

One consideration is that during peak times, the lounge can get crowded, making it tough to find a seat. Also, some reviews mention inconsistent food quality and limited alcoholic options.

This experience is perfect for stopover travelers, business travelers needing a quiet place, or anyone wanting to freshen up before a flight. If you value a peaceful environment and reliable amenities, this lounge can really make your airport experience more pleasant.

Key Points

• Comfort and relaxation: Plenty of sofas and quiet spaces to unwind.
• Amenities: Free WiFi, charging stations, showers, and flight info.
• Food and drinks: Hot and cold options, vegetarian choices, and beverages for purchase.
• Operational hours: 24/7 service, ideal for all flight times.
• Crowding issues: Can be busy during peak hours, so plan ahead.
• Location: Situated in the restricted area of Terminal 3 departures level, requiring passing through security and immigration.

An Honest Look at the Lounge Experience

Location and Accessibility

The Plaza Premium Lounge is located on the departures level of Terminal 3 at Soekarno Hatta International Airport. It’s in the restricted area, meaning you’ll need to pass through security and immigration with your ongoing boarding pass. This setup makes it a convenient retreat just before boarding, especially if you’re keen to avoid the crowds in the main terminal.

Reviewers mention that the lounge’s position is a plus, giving a more serene environment away from terminal noise. However, you should be prepared for the security process beforehand, and remember, your boarding pass is required for entry.

Booking and Pricing

This lounge access costs around $51.74 per person, with an option to choose between 3- or 6-hour passes. Booking typically happens about 13 days in advance on average, which suggests travelers tend to plan their rest time ahead of flights.

While $51 is not cheap, many find it worth the expense when considering the amenities and comfort it offers—particularly after a long flight or during layovers. Reviewers highlight that the value is in the quiet space, the hot showers, and the food options.

Ambiance and Decor

The lounge’s ambiance is generally described as spacious and welcoming, with extensive seating areas. Some reviews point out that the environment is very chill, making it an excellent spot to relax or catch up on work.

However, a few reviewers note that the atmosphere can get noisy due to loud speakers or overcrowding, which can diminish the peace some travelers seek.

Amenities That Matter

WiFi and Charging Stations: These are reliable, making it easy to work or browse while waiting. The flight information screens help keep track of your flight status, reducing stress.

Showers: Available but subject to availability, a real boon for those needing to freshen up after a long haul. Keep in mind some reviews mention issues like air conditioning not working or the lounge being too hot, so climate control might not always be perfect.

Food and Drinks: The lounge offers hot and cold dishes, including vegetarian options. While the food quantity is decent, some reviews say the quality varies. You’ll find simple noodle dishes, salads, and light snacks, with beverages including soft drinks, coffee, and alcohol available for purchase.

Entertainment: TV channels, magazines, and newspapers are on hand, ideal for passing time. Reviewers particularly appreciate the variety of newspapers and magazines.

Service and Staff

Many reviews mention the friendly and helpful staff, with special shout-outs to employees like Ricky and Victor, who went above and beyond with attentive service. In fact, one reviewer emphasizes that Ricky’s service was “amazing”, making a positive difference in their experience.

However, there are occasional complaints about loud announcements or overcrowded conditions, which could impact service levels during busy periods.

Strengths and Weaknesses

Strengths:

• Excellent for relaxing, working, or showering before a flight.
• Consistent operating hours (3:00AM to 11:30PM).
• Good variety of food and beverages, including vegetarian options.
• Friendly staff who are attentive and accommodating.

Weaknesses:

• Can get overcrowded, especially during peak hours.
• Some reviews report average food quality and limited alcohol options beyond wine and beer.
• Occasional climate control issues or noisy environment due to loudspeakers.

Who Will Benefit Most From This Lounge?

If you’re a value-oriented traveler who appreciates a peaceful environment, the Plaza Premium Lounge offers a lot for its price. It’s especially suited for those with early or late flights who want to relax without rushing, or for business travelers needing a quiet space to work or refresh.

Travelers who prioritize hygiene, comfort, and good WiFi will find this lounge a solid choice. However, if you’re traveling during peak hours and want guaranteed seating or gourmet food, you might want to consider arriving early or exploring other options.

Final Thoughts

This lounge provides a comfortable, well-equipped space to unwind or catch up on work during your time at Jakarta’s airport. While it’s not perfect—occasional overcrowding and variable food quality—many travelers find it offers good value for the price, especially given its 24-hour service and amenities like showers.

If you’re after a quiet refuge in the chaos of the airport, and are okay with some unpredictability during busy times, it’s worth considering. For those who want reliable WiFi, friendly staff, and a place to relax before a long journey, the Plaza Premium Lounge at Soekarno Hatta really hits the mark.

FAQ

Is the lounge accessible for all travelers?
Access is available for passengers passing through security in the restricted area of Terminal 3, and a valid boarding pass is required.

Can I book the lounge in advance?
Yes, booking about 13 days in advance is common, and it’s recommended if you want to secure a spot during busy periods.

What is included in the price?
Your ticket grants access to WiFi, charging stations, food and beverages, shower facilities (subject to availability), newspapers, magazines, and flight info.

Are alcoholic drinks included?
No, alcoholic beverages like spirits are available for purchase, with wine and beer included in the standard offerings.

What are the lounge hours?
It operates 24 hours a day, from 3:00AM to 11:30PM, suitable for any flight schedule.

How long can I stay?
You can select a 3- or 6-hour pass, depending on how much time you have between flights.

Is the environment noisy or quiet?
Most find it comfortable, but some reviews mention loud speakers and overcrowding during peak hours, so your experience could vary.

Are vegetarian options available?
Yes, vegetarian dishes are offered along with other hot and cold food choices.

Would this lounge suit a long layover?
Absolutely, especially if you prefer to rest, shower, and enjoy a meal in a private, calm space rather than in the terminal.

To sum it up, the Plaza Premium Lounge at Soekarno Hatta is a solid choice for travelers seeking comfort, reliable amenities, and a bit of peace before their flight. While not flawless, it offers good value for those willing to plan around potential crowds and variable food quality. It’s particularly well-suited for business travelers, long-haul passengers, or anyone needing a break from the busy airport environment.