Heading to Maui’s Kahului Airport (OGG) doesn’t have to be a hassle. The Private Departure Transfer service offers a convenient and comfortable way to get there from your hotel or downtown residence. With a range of vehicle options, you can find the right fit for your group size and luggage needs. While reviews paint a mixed picture, the service’s benefits, like complimentary waiting time and a price match guarantee, may make it worth considering for your upcoming trip.
This experience made our article of 15 Best Private Driver Services In Maui.
Key Points
- Private transfer service offers transportation from Maui hotels or downtown residences to Kahului Airport (OGG) with an average rating of 3.6 from 27 reviews.
- One-way transfer includes all taxes, fees, and gratuities, with free cancellation up to 24 hours before the experience.
- Vehicle options include sedans, SUVs, and limousines, with a maximum luggage limit of 1 suitcase and 1 carry-on per traveler.
- Positive customer feedback highlights driver professionalism and vehicle cleanliness, while mixed reviews report issues such as delays and high costs.
- Service is not wheelchair accessible, but strollers and service animals are allowed, with major credit cards accepted for payment.
Overview and Booking Details
This private transfer service provides transportation to Maui Kahului Airport (OGG) from hotels or downtown residences.
The service has an average rating of 3.6 from 27 reviews and offers a price match guarantee.
This private transfer service has an average rating of 3.6 from 27 reviews and offers a price match guarantee.
The one-way private transfer includes all taxes, fees, and gratuities are at the customer’s discretion.
Customers can cancel up to 24 hours before the experience for free.
Pickup and drop-off information, vehicle options, and capacity are provided.
Reviews indicate a mix of positive and negative experiences, with some praising the professionalism and others citing issues with service and costs.
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Pickup and Drop-off Information
The private transfer service offers pickup from hotels or downtown residences on Maui.
Passengers will be dropped off at the Kahului Airport Pick-Up Zone #3 in Hawaii 96732.
Confirmation of the preferred transportation option and pickup time is received at the time of booking.
Travelers should allow one hour for international arrivals, as the service includes a complimentary waiting period before additional charges apply.
Child seats are required for children 8 and under, but the supplier doesn’t provide them.
Customers should consider the luggage capacity when selecting the appropriate vehicle size.
Vehicle Options and Capacity
Multiple vehicle options are available to suit different group sizes. The service offers:
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Sedans for up to 3 passengers.
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SUVs for up to 5 passengers.
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Limousines for up to 6 passengers.
Consideration should be given to the storage capacity when selecting the vehicle size, as the maximum luggage allowed is 1 suitcase and 1 carry-on per traveler, with potential restrictions on oversized luggage.
Customers are advised to choose the appropriate vehicle based on their group size and luggage needs to ensure a comfortable and efficient transfer to Kahului Airport.
Customer Experience and Reviews
Positive feedback from customers highlights the professionalism of the drivers, who are often described as personable, helpful, and punctual.
Travelers note the cleanliness of the vehicles and appreciate the good communication from the service.
However, the reviews are mixed, with some customers reporting delays, vehicle condition issues, and high costs.
A common complaint is the poor coordination between the booking service and drivers, leading to missed flights.
Gratuities and Cancellation Policy
Gratuities for the private transfer service are at the customer’s discretion. The service includes:
Gratuities for the private transfer service are at the customer’s discretion. The service includes:
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Free cancellation up to 24 hours before the experience starts.
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One-way private transfer with all taxes, fuel surcharge, non-airport fees, tolls, parking, and airport fees (if applicable) included.
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Confirmation received at booking, allowing customers to select their preferred transportation option and schedule.
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One hour of complimentary waiting time for international arrivals, with charges applying thereafter.
The provider offers a price match guarantee and multiple vehicle options to accommodate group sizes, making the private transfer service a flexible and convenient choice for travelers.
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Luggage and Storage Considerations
The private transfer service has restrictions on the amount and size of luggage travelers can bring. Each passenger is limited to 1 suitcase and 1 carry-on. Oversized luggage may face restrictions.
Travelers should consider the storage capacity of their selected vehicle when booking. Sedans can accommodate up to 3 passengers plus luggage, SUVs up to 5, and limousines up to 6.
Ensuring the appropriate vehicle size is crucial to avoid issues with storage and transport of belongings. Communicating luggage requirements in advance can help ensure a smooth airport departure experience.
Accessibility and Pet Policy
The private transfer service isn’t wheelchair accessible, but strollers are permitted.
Service animals are allowed to accompany travelers.
However, the service doesn’t provide child seats, so parents or guardians must arrange for their own.
Here are some key points about the accessibility and pet policy:
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The service isn’t wheelchair accessible.
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Strollers are permitted.
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Service animals are allowed.
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Child seats aren’t provided and must be arranged by the traveler.
Payment and Confirmation Procedures
Although major credit cards are accepted for payment, the service doesn’t insist on cash payments.
Upon booking, customers receive confirmation with their preferred transportation option and pickup time. Travelers should reconfirm the details with the local provider in advance to ensure a smooth transfer.
Receipts are available upon request.
The reviews indicate mixed experiences, with some praising the professionalism of the service, while others cite issues with communication and high costs.
The Sum Up
The Private Departure Transfer to Maui Kahului Airport (OGG) offers a convenient and reliable way for travelers to get to the airport. With various vehicle options and a price match guarantee, the service caters to different group sizes and budgets. While reviews are mixed, the service can provide a hassle-free transportation solution for those departing from Maui.
📍 This experience made our list of the 15 best Private Driver Services in Maui
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