Cool Runnings Catamaran From Runaway

Exploring the waters off Runaway Bay, Jamaica, the Cool Runnings Catamaran offers an exhilarating tour experience. Guests can enjoy coastal vistas and a lively atmosphere while indulging in light refreshments. Though reviews have been mixed, the operator aims to enhance the experience based on feedback. With a capacity of 55 travelers, this catamaran cruise promises a fun-filled day on the Caribbean sea. What makes this tour stand out, and is it worth considering for your Jamaican getaway?

About Your Stay

• The Cool Runnings Catamaran tour departs from Kingston, Jamaica and is operated by COMING2 JAMAICA LTD.
• The tour has a maximum capacity of 55 travelers and starts from £100.43 per person.
• The tour includes light refreshments, soda, and basic sustenance for guests, with a focus on catering to different tastes.
• Pickup locations are available, but the tour is not wheelchair accessible, and children must be accompanied by an adult.
• While the tour has an average rating of 3.8 out of 5, feedback indicates issues with loud music, short snorkeling time, and long wait times, which the operator aims to address.

Tour Overview

The Cool Runnings Catamaran tour is located in Kingston, Jamaica, and is operated by COMING2 JAMAICA LTD.

The tour price starts from £100.43 per person, with a maximum capacity of 55 travelers. Confirmation is received at the time of booking, and free cancellation is available up to 24 hours before the experience starts.

The tour includes light refreshments and soda/pop. Pickup locations can be selected, but the tour isn’t wheelchair accessible, and children must be accompanied by an adult.

Most travelers can participate in this experience.

Inclusions

The Cool Runnings Catamaran tour includes light refreshments and soda/pop for travelers. This helps keep guests hydrated and energized throughout the excursion.

The variety of beverages caters to different tastes and preferences. These inclusions are standard for many boat tours, ensuring travelers have access to basic sustenance during the journey.

While not a full meal, the light refreshments and drinks provide a welcome boost during the experience. This straightforward offering aligns with the tour’s pricing and overall experience.

Meeting and Pickup

Travelers can select a pickup point for the Cool Runnings Catamaran tour. The tour isn’t wheelchair accessible, and children must be accompanied by an adult. Most travelers can participate in the experience.

The meeting and pickup details are provided upon booking confirmation. Guests should plan to arrive at the designated pickup location on time to ensure a smooth start to their Cool Runnings adventure.

The tour operator give you a seamless transportation experience so travelers can fully enjoy the catamaran cruise and other activities during their outing.

Reviews Summary

As shown in the reviews summary, the Cool Runnings Catamaran tour has received a total of 5 reviews, resulting in an overall rating of 3.8 out of 5 based on aggregated feedback from Viator and Tripadvisor.

There were no 5-star or 4-star reviews, and no 3-star, 2-star, or 1-star reviews either.

The sample feedback indicates that while guests enjoyed dancing with the crew, they were dissatisfied with the loud music, short snorkeling time, and long wait for the falls.

The tour operator has acknowledged the feedback and committed to making improvements to enhance the overall experience.

Positive Feedback

Although the reviews for the Cool Runnings Catamaran tour were generally mixed, some travelers praised the crew’s performance.

One reviewer, Devonna_M, enjoyed dancing with the crew and singled out crew member Jada for praise. The host acknowledged this positive feedback, expressing appreciation and a hope to welcome the traveler again.

With a maximum capacity of 55 guests, the tour offers an intimate experience where crew interactions can make a difference in the overall experience.

The intimate tour capacity allows crew interactions to significantly impact the overall guest experience.

While improvements are needed, the crew’s ability to engage guests is a bright spot worth highlighting.

Negative Feedback

While some travelers praised the crew’s performances, the majority of the reviews highlighted areas for improvement.

Guests noted the music was too loud, making it difficult to enjoy the experience. Plus, the snorkeling session was considered too short, leaving some travelers dissatisfied.

Several participants also mentioned the long wait time to reach the falls, which disrupted the overall pacing of the tour.

The host acknowledged this feedback and expressed a commitment to addressing these concerns to enhance the quality of the Cool Runnings Catamaran experience for future guests.

Host Responses

The tour operator acknowledged the guest feedback and expressed a commitment to addressing the areas of concern.

They thanked the travelers for their honest reviews and vowed to improve the music volume, extend the snorkeling time, and streamline the wait for the falls.

The operator also highlighted the positive comments about the dancing crew and praised the mentioned staff member, Jada.

Moving forward, the company pledged to enhance the customer experience based on the constructive feedback received.

Guests’ satisfaction was their top priority, and they looked forward to welcoming travelers again for an exceptional catamaran tour.

Questions About Your Stay

Is the Boat Access Ramp Wheelchair-Accessible?

The tour information does not indicate whether the boat access ramp is wheelchair-accessible. It states the tour is "Not wheelchair accessible", suggesting the boat itself may not be fully accessible for wheelchair users.

Are Pets Allowed on the Catamaran Tour?

The tour operator’s website does not indicate whether pets are allowed on the catamaran tour. Travelers should contact the tour company directly to inquire about their pet policy before booking the experience.

Does the Tour Offer Photo Opportunities?

The tour offers photo opportunities throughout the experience. Travelers can capture scenic views of the Jamaican coastline and interact with the crew during the various activities like dancing and visiting the waterfalls.

Can We Bring Our Own Food and Beverages?

Guests are not permitted to bring their own food or beverages on the Cool Runnings Catamaran tour. Light refreshments and soda/pop are included in the tour, but outside food and drinks are not allowed.

What Is the Dress Code for the Catamaran Tour?

The dress code for the catamaran tour is casual and comfortable. Swimwear, sun protection, and non-slip shoes are recommended. As the tour involves water activities, guests should dress accordingly to ensure they can fully enjoy the experience.

Final Verdict On This Stay

The Cool Runnings Catamaran tour in Runaway Bay, Jamaica offers guests a vibrant on-the-water experience. While reviews are mixed, with both positive and negative feedback, the operator is committed to enhancing the experience based on guest suggestions. With stunning coastal views, light refreshments, and a lively atmosphere, the tour promises a fun-filled day for up to 55 travelers.