Traveling through Nairobi can be a challenge, especially if you’re rushing to catch a flight or just arriving in the city after a long journey. This private one-way transfer service promises to make getting to or from the airport simple, stress-free, and comfortable. Our review is based on real traveler experiences, giving you a clear picture of what to expect.
What we love about this transfer is its cost-effectiveness, timeliness, and personalized service. For just $27 per person, you’re getting door-to-door transportation with a driver who’s ready to assist. Plus, the option to book in advance offers peace of mind. On the flip side, some travelers have experienced issues like last-minute cancellations, so it’s worth being aware of the cancellation policy and ensuring your booking is confirmed.
This service is ideal for those who prioritize reliability and convenience over luxury extras. Whether you’re a solo traveler arriving late at night or a group heading to the airport, this transfer could be just what you need to start or end your Nairobi trip smoothly.
Key Points
- Affordable Price: At $27 per person, it offers good value for a private door-to-door transfer.
- Reliability: Most travelers report punctual service when the driver shows up as scheduled.
- Personalized Service: The transfer is private, only your group participates, and drivers are friendly.
- Flexible Options: Transfers are available from Jomo Kenyatta International Airport or Wilson Airport, or from your hotel to the airport.
- Time-efficient: The ride takes around 30 minutes, making it a quick and seamless way to reach your destination.
- Booking in Advance: Most reservations are made about 98 days ahead, indicating good planning options.
What You Can Expect from This Transfer
This service offers simple yet vital logistics support for your trip. Whether you’re arriving into Nairobi’s main airport or departing from your hotel, the process is straightforward. Upon arrival, your driver will be waiting with a sign bearing your name, ready to assist with luggage. The vehicle type varies depending on your group size, typically a car, van, shuttle, or bus.
For departures, the driver will pick you up at your hotel or designated location, ensuring you arrive on time at either Jomo Kenyatta International Airport or Wilson Airport. This flexibility is especially helpful if you’re catching an early morning flight or arriving late at night.
Looking for more options in Nairobi? We've reviewed plenty of other experiences.
The Experience of the Ride
Most reviews highlight the timeliness and professionalism of drivers like Samuel and Francis, who are praised for their friendliness and helpfulness. Travelers consistently mention that drivers communicate well, often via WhatsApp, and wait patiently if flights are delayed. The ride itself is usually smooth, with drivers navigating the quickest routes to beat Nairobi’s traffic.
However, a few reviews note hiccups—like a driver not showing up or cancellations without notice—which underscores the importance of confirming your booking and maintaining communication with the provider.
The Pros of this Private Transfer Service
Reliability and Punctuality
Most reviews describe the service as dependable and punctual. Sheena_H appreciated the professionalism of her driver, noting, “He was on time and communicated when he arrived.” Being on time is crucial for airport transfers, and the driver’s proactive communication helps set expectations.
Friendly and Accommodating Drivers
Travelers frequently mention drivers like Samuel, Francis, and Stephen, who are praised for their helpful attitude. One reviewer, karen_E, felt reassured as a solo woman arriving late at night, thanks to Francis waiting over an hour and a half for her flight with a friendly greeting.
- Nairobi Airport Layover Half Day Tour to Nairobi National Park
- Private Tour to Mount Longonot and Optional Boat Ride on Lake Naivasha
- Overnight tour to mount Longonot and Hells Gate Naivasha
- Overnight Mount Longonot and Hells Gate National Park From Nairobi
- Overnight Tour to Mt Longonot and Hell’s Gate Park from Nairobi
- 6 Days Amboseli, Lake Naivasha & Masai Mara Safari
Ease of Booking and Payment
The mobile ticket system makes booking and payment straightforward, allowing you to secure your spot well in advance. Most bookings are made about 3 months ahead, indicating travelers value the planning flexibility.
Value for Money
At just $27 per person, this service provides a private, door-to-door transfer without the hefty price tag of luxury taxis. For solo travelers, groups, or families, it’s a cost-effective way to avoid the hassle of hailing a cab or navigating local transport.
Possible Drawbacks or Considerations
Cancellations and Last-Minute Changes
While most reviews speak positively, there are instances of cancellations, sometimes without prior notice. This can be frustrating, especially if you’re on a tight schedule. Always double-check your booking and confirm with your driver.
Limited Amenities
Food and drinks are not included or offered during the transfer, so plan accordingly if you might need snacks or water. The ride itself is typically straightforward without added amenities.
Duration and Traffic
While the ride is estimated at around 30 minutes, Nairobi’s traffic can be unpredictable, especially during peak hours. Plan your schedule with some buffer time.
Who Should Consider This Transfer?
This service suits travelers who prefer guaranteed punctuality, personalized attention, and cost-effective solutions. It’s perfect for solo travelers, small groups, or families arriving late at night or early in the morning. If you’re looking for a straightforward, private ride without the complexity of shared shuttles or hailing taxis, this is a solid choice.
If you’re someone who values friendly drivers and clear communication, this service tends to excel, as verified by reviews praising drivers like Samuel and Stephen. However, if you have a very tight schedule or are concerned about cancellations, it’s wise to confirm your booking and keep contact details handy.
Detailed Breakdown of the Experience
Booking and Confirmation
Most travelers book about 98 days in advance, indicating that planning early benefits those with tight schedules. After booking, you receive confirmation, and most drivers will communicate in advance via WhatsApp, offering peace of mind.
Arrival Experience
On landing at Jomo Kenyatta or Wilson Airport, expect your driver to be waiting with a name sign. This personalized greeting helps avoid confusion amid the busy terminal crowds. Assistance with luggage is standard, making it easier for travelers with heavy bags or mobility concerns.
Transport Vehicle
Depending on your group size, the vehicle could be a car, van, shuttle, or bus. Reviewers mention that vehicles are well-maintained and clean, enhancing the overall experience.
The Ride Itself
Most drivers aim to take the fastest route to avoid Nairobi’s notorious traffic. Travelers comment on the smooth ride and friendly conversations, with some drivers sharing insights about local sites. It’s a practical way to start or end your trip with minimal stress.
Arrival at Destination
Whether you’re arriving at your hotel or the airport, the driver will assist with luggage and ensure you’re dropped right at your door or terminal, saving you from navigating unfamiliar streets or hailing a taxi late at night.
Final Thoughts: Is It Worth It?
For travelers seeking reliable, private transport at a fair price, this Nairobi transfer service hits the mark. Most reviews point to dependable drivers, easy booking, and quick rides, making it a solid choice for airport transfers. The slight risk of cancellations warrants a confirmatory follow-up, but overall, it’s a practical service that delivers on its promise.
This transfer works best for those who want peace of mind and convenience without splurging on luxury. It’s especially suitable for late arrivals, early departures, or groups who prefer a hassle-free start or end to their Nairobi experience.
In the end, this service offers good value and peace of mind—making your trip to or from Nairobi’s airports smoother and more comfortable.
FAQ
Is this transfer door-to-door?
Yes, it provides a private, one-way transfer from the airport or your hotel directly to your destination.
What airports are covered?
You can choose between Jomo Kenyatta International Airport and Wilson Airport for pickup or drop-off.
How long does the transfer take?
The ride usually lasts around 30 minutes, depending on traffic conditions.
Can I book this service in advance?
Absolutely. Most travelers book about 3 months ahead, and confirmation is quick and straightforward.
What’s included in the price?
The fare includes hotel or airport pickup and drop-off in a private vehicle.
Are food or drinks provided?
No, food and drinks are not included or offered during the transfer.
What if my flight is delayed?
Drivers like Samuel and Stephen are praised for waiting patiently if flights are delayed, but it’s best to communicate your updates.
What happens if the driver doesn’t show up?
While rare, some reviews mention cancellations without notice, so always confirm your booking and keep contact info handy.
Is this service suitable for solo travelers?
Yes, many solo travelers find it reliable and reassuring, especially late at night when safety and punctuality matter most.
More Safari Adventures in Nairobi
- Early Morning Group Joining Mini Safari To Nairobi National Park
- 2 Day Lake Nakuru National Park Safari – Daily Departures
- Adventure-fueled 3 Days Maasai Mara Safari
- 4 Days Masai mara and Lake Nakuru Safari from Nairobi
- 6 Days private safari package Kenya
- 3 days, 2 nights safari to Amboseli National park from Nairobi
More Private Tours in Nairobi
More Tour Reviews in Nairobi
- 2 Days Private Tour to Lake Nakuru and Hell’s Gate Park
- Private One-Way Transfer from Nairobi
- Early Morning Group Joining Mini Safari To Nairobi National Park
- Day Tour Giraffe Center, Karen blixen and Lunch at Carnivore
- Nairobi National Park Half-Day Tour; Free Wi-Fi connection
- Day tour to mount Longonot park from Nairobi
Still browsing? Here are more Nairobi experiences we've covered recently
- Nairobi National Park Early Morning or Afternoon Game Drive
- 2 Days Private Tour to Lake Nakuru and Hell’s Gate Park
- Private One-Way Transfer from Nairobi
- Early Morning Group Joining Mini Safari To Nairobi National Park
- Day Tour Giraffe Center, Karen blixen and Lunch at Carnivore
- Nairobi National Park Half-Day Tour; Free Wi-Fi connection
- Day tour to mount Longonot park from Nairobi
- 2 Day Lake Nakuru National Park Safari – Daily Departures
- Adventure-fueled 3 Days Maasai Mara Safari
- 4 Days Masai mara and Lake Nakuru Safari from Nairobi
- 6 Days private safari package Kenya
- Nairobi National Park Half Day Tour