Palm Beach Island Sunset Cruise

The Palm Beach Island Sunset Cruise provides a picturesque 2.5-hour experience that departs from Riviera Beach Marina. Guests can enjoy a selection of alcoholic beverages, light snacks, and refreshing sodas while taking in the breathtaking sunset views. Rated highly for its captivating scenery and engaging captain, the cruise also offers accessibility for wheelchairs and strollers. However, there’s a non-refundable policy and a 48-hour cancellation window to consider before booking.

This experience made our article of 14 Incredible Cruises And Boat Tours In West Palm Beach.

Key Points

• The Palm Beach Island Sunset Cruise departs from Riviera Beach Marina’s southern dock and lasts approximately 2.5 hours.
• The cruise offers a selection of alcoholic beverages, snacks, sodas, and bottled water to enhance the sunset experience.
• The cruise has a maximum capacity of 49 travelers and is wheelchair and stroller accessible, with service animals allowed on board.
• The cruise has received positive feedback, with a 4.8 rating based on 27 reviews and 96% of visitors recommending the tour.
• The cruise operator acknowledges customer feedback, including complaints about skimpy snacks and inflexible rescheduling, and is committed to exploring more flexible options.

Cruise Overview

The Palm Beach Island Sunset Cruise departs from the Riviera Beach Marina‘s southern dock, where guests can board the boat for the scenic tour.

The cruise lasts approximately 2.5 hours, beginning at 4:30 PM. With a maximum capacity of 49 travelers, the cruise offers a cozy and intimate experience.

Guests can enjoy alcoholic beverages, snacks, soda, and bottled water during the journey. The cruise returns to the same meeting point at the end of the experience.

Wheelchair accessibility, stroller access, and allowance of service animals make the cruise inclusive for all.

Inclusions

Alcoholic beverages, snacks, soda/pop, and bottled water are all included in the Palm Beach Island Sunset Cruise.

The cruise offers:

1. A selection of beer, wine, and cocktails to enjoy as the sun sets.
2. An assortment of light snacks, such as chips, pretzels, and crackers, to satisfy cravings.
3. Refreshing sodas and bottled water to keep guests hydrated throughout the journey.

These inclusions ensure that travelers can fully enjoy the beauty of the sunset without worrying about having to purchase additional items during the cruise.

Traveler Feedback

Based on the 27 reviews, travelers have awarded the Palm Beach Island Sunset Cruise an impressive 4.8 rating.

96% of visitors recommend the tour, praising the great captain, beautiful scenery, entertaining commentary, flowing drinks, and lovely sunsets.

However, some common complaints include skimpy snacks and inflexibility with rescheduling. The cruise operator has acknowledged these frustrations and makes efforts to accommodate guests when possible.

Accessibility and Additional Information

Though the Palm Beach Island Sunset Cruise is wheelchair and stroller accessible, infants must sit on laps during the tour.

The cruise also allows service animals. Conveniently, the cruise departs from a location near public transportation, making it easily accessible for all travelers.

Guests receive confirmation of their booking and should be aware of the non-refundable policy with a 48-hour cancellation window.

While the cruise company tries to accommodate rescheduling requests when possible, their policies reflect the significant demand for this popular sunset experience.

1. Wheelchair accessible
2. Stroller accessible
3. Service animals allowed

Customer Service Response

The cruise company acknowledges the frustrations expressed by some customers regarding the flexibility of their rescheduling policies. While the company strives to accommodate guests when possible, the nature of the sunset cruise operation means that changes often impact other bookings.

Rescheduling Policy	Response
Inflexible	The company notes that the fixed departure times and capacity limits necessitate a strict cancellation policy to maintain operations.
Lacking	However, the company commits to exploring more flexible options where feasible to better meet customer needs.
Frustrating	Customer feedback is taken seriously, and the company will continue to review its policies to find the right balance.
Inconvenient	The goal is to provide a memorable sunset cruise experience while respecting the practical limitations of the tour.
Disappointing	The company apologizes for any inconvenience and encourages guests to communicate their concerns directly.

What to Expect

Passengers can expect a relaxing and scenic experience on the Palm Beach Island Sunset Cruise. The cruise showcases the beautiful West Palm Beach waterfront, treating guests to:

1. Breathtaking views of the island and the Florida coastline.

2. A front-row seat to a vibrant sunset over the water.

3. Complimentary alcoholic beverages, snacks, and non-alcoholic drinks to enhance the cruise.

The cruise is wheelchair and stroller accessible, with infants allowed on laps.

While there have been some complaints about limited rescheduling flexibility, the cruise generally receives high praise for its attentive captain, engaging commentary, and overall enjoyment.

Booking and Availability

To book the Palm Beach Island Sunset Cruise, travelers can visit the company’s website or call their customer service line.

The cruise departs from the Riviera Beach Marina, southern dock, at 4:30 PM. With a maximum capacity of 49 travelers, guests should book early to secure their spot.

The cruise is wheelchair and stroller accessible, and service animals are allowed. Infants must sit on laps.

Confirmation is provided at the time of booking. The cruise is non-refundable, but guests can cancel up to 48 hours in advance.

The company aims to accommodate rescheduling requests when possible.

Frequently Asked Questions

Is the Cruise Suitable for Families With Young Children?

The cruise seems suitable for families with young children. It’s wheelchair and stroller accessible, allows service animals, and infants can sit on laps. However, the cruise may not be the best fit if flexibility with rescheduling is a priority.

Can Guests Bring Their Own Food and Drinks on Board?

The cruise does not allow guests to bring their own food and drinks on board. The cruise provides alcoholic beverages, snacks, soda/pop, and bottled water as part of the inclusions.

Are There Any Age Restrictions or Requirements for the Cruise?

There are no age restrictions for the cruise. Infants are allowed but must sit on laps. The cruise is suitable for travelers of all ages, though parents should consider their child’s ability to enjoy the experience.

How Stable and Comfortable Is the Cruise Vessel?

The cruise vessel is highly stable and comfortable, designed to accommodate a range of passengers. It features ample seating and open deck space, ensuring a smooth and enjoyable experience for all travelers.

Can Guests Bring Pets or Emotional Support Animals?

Pets and emotional support animals are generally allowed on the cruise, as long as they are properly documented and do not disrupt the experience for other guests. However, it’s best to check with the cruise operator beforehand to confirm their specific pet policy.

The Sum Up

The Palm Beach Island Sunset Cruise offers a memorable 2.5-hour experience departing from Riviera Beach Marina at 4:30 PM. With a maximum capacity of 49 travelers, guests can enjoy alcoholic beverages, light snacks, and refreshing sodas while taking in breathtaking sunset views. The cruise is highly rated for its captivating scenery and engaging captain, and it’s accessible for wheelchairs and strollers. However, guests should be aware of the non-refundable policy and 48-hour cancellation window.