Old San Juan Jet Ski Tour Experience

The Old San Juan Jet Ski Tour promises an exhilarating 45-minute excursion along Puerto Rico’s stunning coastline. Departing from Condominio Capitolio Plaza, thrill-seekers can explore the vibrant waters guided by knowledgeable staff. Suitable for ages 12 and up, this adventure offers a unique perspective on the historic city’s landmarks. With a focus on safety and comfort, the tour provides high-quality jet skis to ensure an unforgettable experience. Those eager to discover Old San Juan from a different vantage point won’t want to miss this opportunity.

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Key Points

45-minute jet ski tour offered in Old San Juan, with rental, life jacket, and all fees/taxes included at a cost of $150 per group (up to 2 people).
Tour departs and returns at Condominio Capitolio Plaza, with a minimum age of 12 years and a maximum weight limit of 350 lbs per jet ski.
Positive reviews highlight the high-quality jet skis, knowledgeable guides, and enjoyable open water experience with opportunities to learn about local history.
Tour is not recommended for individuals with mobility issues, medical conditions, or pregnant travelers, and is not wheelchair accessible.
Flexible booking and cancellation policies, including a reserve now, pay later option and refunds for issues with the jet skis.

Tour Overview and Details

The Old San Juan Jet Ski Tour is an exhilarating water-based experience that allows visitors to explore the coastline and historical sites of Puerto Rico’s capital city.

This 45-minute tour costs $150 per group of up to 2 people and includes the jet ski, life jacket, and all fees and taxes. The tour departs from Condominio Capitolio Plaza and returns to the same location.

The activity isn’t recommended for those with mobility issues or certain medical conditions, and participants must be over 12 years old and under the 350 lbs weight limit per jet ski.

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Meeting and Pickup Information

Travelers meet at Condominio Capitolio Plaza, located at 100 C. del Muelle, San Juan, 00901, Puerto Rico, which also serves as the end point for the tour.

The tour isn’t wheelchair accessible and isn’t recommended for pregnant travelers, those with back problems, or serious medical conditions. Participants must be over 12 years old, and the driver must be at least 18 with a valid license.

The maximum weight limit per jet ski is 350 lbs. Tour groups are limited to 10 travelers.

Booking and Cancellation Policies

Customers receive confirmation of their booking within 48 hours, subject to availability.

Booking confirmation provided within 48 hours, dependent on availability.

The tour offers a reserve now, pay later option for convenience. Cancellation is free up to 24 hours before the experience starts, providing flexibility.

Key booking and cancellation policies include:

Confirmation received within 48 hours, subject to availability
Free cancellation up to 24 hours before the experience
Reserve now, pay later option available
Refunds provided for cancellations due to jet ski issues

Customer Reviews and Experiences

Many travelers praised the quality of the jet skis, safety measures, and helpful guides during the Old San Juan Jet Ski Tour.

Specific mentions were made of guides like Ariel, Isaias, and Yhiram for their attentiveness and knowledge.

However, some found the tour duration short at 50 minutes instead of the advertised 1 hour and expressed disappointment with other aspects.

Nonetheless, travelers enjoyed the open water experience, photo opportunities, and learning about local history.

A few customers reported cancellations due to jet ski issues but received refunds without problems.

Safety and Comfort Measures

The guides ensure the safety and comfort of participants throughout the Old San Juan Jet Ski Tour. They provide thorough tutorials on operating the jet skis and ensure all riders are comfortable before setting out.

Safety equipment, such as life jackets, is mandatory. The guides closely monitor the group, checking in regularly and offering guidance as needed.

Additionally:

Participants must meet specific age and weight requirements to ensure a safe experience.
The tour isn’t recommended for those with medical conditions that could be exacerbated by the activity.
Guides take proactive measures to address any issues that may arise during the tour.

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Photography Services

Guides offer photography services during the Old San Juan Jet Ski Tour for an additional fee of $20. This allows travelers to capture their memorable moments on the water. Photographs are taken throughout the tour, providing a visual keepsake of the experience.

| Photography Services | |

|———————-|—————-|

| Pricing | $20 per person |

| Included | Photos & Videos|

| Delivery | Digital |

| Turnaround Time | 24-48 hours |

These photography services enhance the overall tour experience, enabling visitors to have professional-quality images and videos to share with friends and family.

Refund Experiences

A few customers reported experiencing jet ski issues during the Old San Juan Jet Ski Tour.

However, they were pleased to note that the tour provider handled the refund process professionally and without complications.

According to reviews:

Some customers received full refunds when their tour was canceled due to mechanical problems with the jet skis.
Others were offered the option to reschedule their tour or receive a partial refund when the duration was shorter than advertised.
The refund process was described as straightforward, with prompt responses from the tour staff.
Customers appreciated the tour provider’s willingness to address any issues and ensure a satisfactory outcome.

Frequently Asked Questions

Is There a Minimum Age Requirement for Participants?

The tour requires participants to be at least 12 years old. Travelers under 18 must be accompanied by a parent or guardian. The minimum age ensures the safety and comfort of all participants during the jet ski experience.

Can I Bring My Own Life Jacket for the Tour?

Participants can’t bring their own life jackets. The tour provides approved life jackets as part of the included equipment. Guests must use the life jackets provided for safety and regulatory reasons.

Is There a Storage Area for Personal Belongings During the Tour?

The tour provider offers a secure storage area for participants’ personal belongings during the jet ski experience. Travelers can leave their valuables in the designated storage space while enjoying the tour.

Can I Request a Specific Guide for the Jet Ski Tour?

Yes, you can request a specific guide for the jet ski tour. The tour provider allows customers to request guides like Ariel, Isaias, or Yhiram based on their positive reviews and experiences.

Are There Any Additional Fees or Surcharges Not Mentioned in the Inclusions?

No, the inclusions listed cover all the fees and taxes for the jet ski tour. There aren’t any additional fees or surcharges beyond the cost of $150 per group of up to 2 people.

The Sum Up

The Old San Juan Jet Ski Tour offers an exhilarating and unforgettable experience. With high-quality jet skis, knowledgeable staff, and stunning views of the coastline, it’s the perfect adventure for thrill-seekers aged 12 and above. Participants can expect a safe and comfortable ride, with the option to capture the experience through photography services. Overall, it’s a must-try activity for those exploring the beauty of Old San Juan.