Arrival Transfer: Kona International Airport (KOA) to Hotels – Big Island

Arriving on the Big Island can be a seamless experience with the airport to hotel transfer service from Kona International Airport (KOA). This VIP-level service ensures your luggage is handled with care as a greeter assists you at baggage claim. Hop aboard the shared shuttle and enjoy the convenience of flexible booking options while en route to your hotel in popular areas like Kona, Hualalai, and Waikoloa. With competitive pricing, it’s a stress-free start to your Hawaiian vacation. But there’s more to discover about this arrival transfer service…

This experience made our article of The 16 Top Private Driver Services In Big Island of Hawaii: Which Is Best?.

Key Points

• One-way shared transfer service from Kona International Airport (KOA) to hotels in Kona, Hualalai, Keauhou, Waikoloa, and Mauna Kea.
• Passengers greeted at baggage claim with a name sign and provided with luggage assistance for standard items.
• Larger items like surfboards, golf bags, and car seats incur additional charges, with a maximum capacity of 15 travelers per transfer.
• Pickup and drop-off logistics require 3-day advance notice and confirmation with the hotel front desk.
• Accessibility options include collapsible wheelchair vehicles and car seats for children, with prior notification to the supplier.

Service Overview

The Kona International Airport Transfer service offers a one-way shared transfer from the airport to hotels in the Kona, Hualalai, Keauhou, Waikoloa, and Mauna Kea areas.

Passengers are greeted at the baggage claim with a name sign and receive luggage assistance.

Greeted at baggage claim with a name sign and provided with luggage assistance.

While each passenger is allowed 2 pieces of luggage and 1 personal item at no extra cost, larger items like surfboards, golf bags, and car seats incur additional charges.

The service has a maximum capacity of 15 travelers per transfer, and passengers are responsible for arranging their specific pickup times with the supplier at least 3 days prior to departure.

Features Included

Passengers on the Kona International Airport Transfer service enjoy a suite of included features. Upon arrival, a VIP greeter will be waiting at the baggage claim with a name sign to assist travelers. Luggage assistance is also provided, though extra charges may apply for larger items like surfboards or golf bags. Each passenger is allotted 2 pieces of luggage and 1 personal item at no additional cost.

| Feature | Included |

| — | — |

| VIP Greeter | ✓ |

| Luggage Assistance | ✓ |

| Oversized Items | ✗ |

| Luggage Allowance | 2 + 1 Personal |

The shared transfer service offers comfortable transportation from Kona International Airport (KOA) to hotels across the Big Island, including Kona, Hualalai, Keauhou, Waikoloa, and Mauna Kea.

Pickup and Drop-off Logistics

When arriving at Kona International Airport (KOA), passengers should head to the designated hotel shuttle areas to be picked up.

Pickup locations will be confirmed with the hotel front desk. The shared transfer service has a maximum capacity of 15 travelers per trip.

To ensure a timely pickup, passengers should call the supplier at least 3 days prior to departure to arrange specific pickup times.

Passengers should call the supplier at least 3 days prior to departure to arrange specific pickup times for a timely pickup.

Upon arrival at the airport, travelers will be dropped off at the airline-designated areas.

The key pickup and drop-off logistics are:

1. Pickup from hotel shuttle areas

2. Drop-off at airport airline designated areas

3. Call supplier 3 days in advance to schedule pickup time

Accessibility and Special Requirements

Though the shared transfer service isn’t wheelchair accessible, it offers collapsible wheelchair accessible vehicles upon request.

Car seats are available for children 4 years and under for an additional charge. Children must be accompanied by an adult at all times.

The service caters to travelers’ special requirements, ensuring a safe and comfortable journey. Passengers are advised to notify the supplier of any accessibility needs or special requirements at least 3 days prior to their departure to allow for proper arrangements.

This attention to detail helps make the arrival transfer experience seamless for all.

Pricing Information

The Kona International Airport Transfer service offers competitive pricing, with rates starting from $15.00 per person.

This service provides great value, with several key pricing details:

1. Prices are per person, making it easy to budget for your group.

2. There are no hidden fees, apart from charges for larger luggage and car seats.

3. Flexible booking options, including a "Reserve now, pay later" policy, allow for greater convenience.

Plus, the service offers free cancellation up to 24 hours before the scheduled transfer, providing peace of mind for travelers.

Cancellation Policy

The Kona International Airport Transfer service offers free cancellation up to 24 hours before the scheduled experience. This provides travelers with flexibility to adjust their plans if needed. Plus, the service offers a "Reserve Now, Pay Later" option, allowing customers to secure their transfer without immediate payment. This further enhances the convenience and peace of mind for travelers.

| Cancellation Policy | Details |

| — | — |

| Free Cancellation | Up to 24 hours before experience |

| Reserve Now, Pay Later | Secures transfer without immediate payment |

| Flexibility | Adjust plans as needed |

| Convenience | Pay later option available |

Customer Reviews and Feedback

With a total of 13 reviews and an overall rating of 4.1, the Kona International Airport Transfer service has received a mix of customer feedback.

Positive reviews highlighted the drivers’ professionalism and helpfulness, with some customers noting the drivers’ assistance with luggage and local recommendations.

However, some guests experienced issues with wait times and communication upon arrival.

The service seems to provide a reliable transfer experience, with the following areas for improvement:

1. Enhanced communication during the pickup process

2. Reduced wait times for passengers

3. Seamless luggage handling for oversized items

How to Book the Service

How can travelers book the Kona International Airport Transfer service?

Travelers can call the supplier at least 3 days prior to their departure to arrange specific pickup times. During the call, they’ll need to provide the hotel where they’ll be staying, as pickups are from the designated hotel shuttle areas.

Travelers must call the supplier at least 3 days before departure to arrange pickup times and provide their hotel details for designated shuttle areas.

Travelers should also confirm their pickup location with the hotel front desk. The transfer service has a maximum capacity of 15 travelers per trip.

Travelers can take advantage of the reserve now, pay later option for added flexibility. Advance booking is recommended to secure availability.

The Sum Up

The arrival transfer service from Kona International Airport (KOA) to Big Island hotels offers a seamless and convenient start to your Hawaiian vacation. With a VIP greeter, shared shuttle, and flexible booking, it provides a stress-free experience tailored to your needs. Competitive pricing and a reliable cancellation policy ensure a hassle-free travel experience from the moment you land on the Big Island.