Disembarking at the Marittima Cruise Port in Venice can be a daunting experience, but the Venice Shared Arrival Transfer offers a convenient solution. This boat service provides a stress-free way to reach the city center, catering to up to 6 passengers and their luggage. With multiple drop-off points and instant confirmation, travelers can easily navigate the iconic canals and alleyways of Venice. However, the service’s reliability has drawn mixed reviews, leaving some to wonder if this transfer option is truly the best choice for their arrival.
Key Points

- Shared boat transfer from Marittima Cruise Port to central Venice locations like Piazzale Roma, Rialto, and San Marco.
- Accommodates up to 6 people and 6 pieces of luggage, with infants 3 and under traveling free.
- Instant confirmation and free cancellation up to 24 hours before arrival, but requires local provider reconfirmation.
- Luggage allowance of 1 suitcase and 1 carry-on per traveler, with fees for oversized items.
- Service has mixed reviews, with common issues including delays, lack of communication, and overcrowding on boats.
Service Overview

The service provides a shared transfer by boat from the Marittima Cruise Port to central locations in Venice.
It’s a pre-paid, stress-free way to get to areas like San Marco, Rialto, and Piazzale Roma.
The shared boat can accommodate up to 6 people and 6 pieces of luggage.
This one-way transfer offers a convenient option for travelers, eliminating the hassle of navigating the city on their own after disembarking the cruise ship.
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Booking and Confirmation
Upon booking, travelers receive instant confirmation and a travel voucher. This transfer service is available 7 days a week, and customers can cancel for free up to 24 hours before the experience starts.
To ensure a smooth journey, the local provider should be contacted 24-48 hours before arrival to reconfirm the pickup time and location:
- Pickup at the Alilaguna desk between buildings 103 and 107 at the Cruise Terminal
- Drop-off at various locations, including Piazzale Roma, Rialto, and San Marco
Infants aged 3 and under travel free, with a maximum of 1 suitcase and 1 carry-on per traveler.
Pickup and Drop-off Details

Passengers are picked up at the Alilaguna desk between buildings 103 and 107 at the Cruise Terminal.
The shared boat transfer offers various drop-off locations, including Piazzale Roma, Carlton, Sabbioni, SS Apostoli, Rialto, San Vio, Trinita, San Marco, S.Zaccaria, San Maria Elisabetta, Sant’Angelo, and Hotel Dei Dogi.
Infants aged 3 and under travel free, sitting on an adult’s lap. Travelers are limited to 1 suitcase and 1 carry-on per person. However, excess or oversized luggage may incur additional charges.
In the event of fog or bad weather, the service may be diverted via vehicle to Piazzale Roma.
Luggage and Accessibility

While the shared boat transfer has a luggage allowance of 1 suitcase and 1 carry-on per traveler, excess or oversized items may incur additional charges.
The service is stroller accessible, but not wheelchair friendly.
Passengers can expect:
- Infants 3 and under travel free, sitting on an adult’s lap
- Maximum of 1 suitcase and 1 carry-on per person
- Fees for oversized items like surfboards or bikes
- Service potentially diverted to Piazzale Roma by vehicle in poor weather
- Limited public transportation options near the drop-off locations
Weather Contingencies
In the event of fog or inclement weather, the shared boat transfer service may be diverted to an alternative transportation method.
If conditions are deemed unsafe for the boat transfer, passengers will be transported via vehicle to Piazzale Roma instead.
This contingency plan ensures travelers still reach their central Venice destinations, though the mode of transport may change.
While the boat ride is the standard service, the provider prioritizes passenger safety and has protocols in place to handle poor weather.
Travelers should expect potential delays or changes to the original itinerary in these circumstances.
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Customer Feedback

The shared transfer service has received mixed reviews from customers, with a 3.4 rating based on 71 reviews.
Some common issues cited by travelers include:
- Delays in pickup or drop-off
- Lack of communication from the provider
- Difficulties with voucher instructions and check-in process
- Overcrowding on the boats, leading to an uncomfortable experience
- Challenges for larger groups, who may prefer private transfer options
However, positive experiences were also noted, with travelers praising the friendly staff and enjoying the boat ride itself.
Rates and Pricing
Prices for the Venice Shared Arrival Transfer start at €16 per adult and €8 per child aged 4-12 years old.
Children 3 and under travel for free but must sit on an adult’s lap. The transfer accommodates up to 6 people and 6 pieces of luggage. Additional fees may apply for excess or oversized luggage.
Travelers have the flexibility to select from various drop-off locations in central Venice. Free cancellation is available up to 24 hours before the scheduled departure.
Comparing Transfer Options
Travelers considering transportation from the Marittima Cruise Port to central Venice have several options besides the shared arrival transfer.
These include:
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Private water taxi or water limousine for a more personalized and convenient experience, but at a higher cost.
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Public Alilaguna water bus lines that offer a budget-friendly option but with less flexibility in drop-off locations.
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Walking or taking a land-based public bus, which can be economical but may be less practical with luggage.
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Pre-arranged hotel or cruise line transfers, offering a seamless door-to-door experience for an additional fee.
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Ridesharing services, providing a middle ground between shared and private transfers.
Frequently Asked Questions
Can I Stop for Photos Along the Way?
Passengers aren’t able to stop the shared transfer boat for photos along the way. The service is designed for efficient transportation to central Venice locations, not sightseeing. Travelers who want photo opportunities may consider a private transfer or separate sightseeing tour.
How Long Does the Boat Ride Typically Take?
The boat ride typically takes around 30-45 minutes, depending on the drop-off location and weather conditions. The journey provides scenic views of Venice’s iconic canals and landmarks along the way.
Are There Any Snacks or Drinks Provided on the Boat?
The shared transfer boat service doesn’t provide any snacks or drinks. Passengers are responsible for bringing their own refreshments for the journey. The focus is on providing a convenient and stress-free transfer to central Venice locations.
Can I Use This Transfer Service for My Departure as Well?
Yes, the transfer service can be used for departure as well. It’s a one-way shared boat transfer, so travelers can book it both for their arrival and departure from the Marittima Cruise Port to central Venice locations.
What Happens if My Cruise Is Delayed or Early?
If the cruise is delayed or early, travellers should contact the local provider 24-48 hours before arrival to reconfirm the pickup time and location. The service may be diverted via vehicle to Piazzale Roma in case of bad weather.
The Sum Up
The Venice Shared Arrival Transfer provides a convenient boat service from Marittima Cruise Port to central Venice. With instant confirmation, multiple drop-off locations, and free cancellations, it’s a practical choice for travelers. While facing mixed reviews, the service accommodates up to 6 passengers and their luggage, making it a suitable option for arriving in the city. Considering the alternatives, it’s a straightforward way to navigate Venice after disembarking.
More Private Drivers in Venice
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