The Mt. Fuji Area, Oshino Hakkai & Kawaguchi Lake Day Trip from Tokyo offers an enticing opportunity to explore some of Japan’s most scenic landscapes. With round-trip transportation and a chance to marvel at the iconic Mount Fuji, this tour seems to promise an unforgettable experience. However, mixed customer reviews raise questions about the reliability and organization of the excursion. What challenges might travelers face, and how can this day trip be improved to better meet their expectations?
Key Points
- The Mt. Fuji Area, Oshino Hakkai & Kawaguchi Lake Day Trip is a guided tour from Tokyo/Shinjuku that costs $68 per person with a maximum capacity of 15 participants.
- The tour includes round-trip transportation, a snack or ice cream stop, and visits to Oshino Hakkai and Kawaguchi Lake for views of Mount Fuji.
- The tour is wheelchair accessible, and infants aged 0-2 can join free of charge without occupying a seat, while minors under 18 must be accompanied by an adult.
- Customer reviews indicate issues with itinerary changes, time management problems, and dissatisfaction with the overall experience due to disorganization.
- The tour offers a free cancellation policy up to 24 hours before the experience starts, and a reserve now, pay later option is available.
Tour Overview
The Mt. Fuji Area, Oshino Hakkai & Kawaguchi Lake Day Trip is a popular tour in Tokyo, Japan. It takes travelers to iconic locations around Mount Fuji.
The tour costs $68 per person and accommodates a maximum of 15 participants. Reviews of the tour average 2.6 out of 5 stars, with some citing issues with itinerary changes and time management.
The tour includes round-trip transportation from Tokyo/Shinjuku, as well as a snack or ice cream stop. Visitors will also have the opportunity to experience a Japanese bathing facility, with admission fees ranging from 1,600 to 1,900 yen.
Here are more experiences we've reviewed in Tokyo
Transportation and Accessibility
Round-trip transportation from Tokyo/Shinjuku is provided for the Mt. Fuji area tour.
Meeting and pickup points are available for convenient access. The transportation is wheelchair accessible, and strollers are permitted.
Infants aged 0-2 years can join the tour free of charge without occupying a seat. Minors under 18 must be accompanied by an adult, and seniors aged 70 and above must be in good health and accompanied by someone over 22 years old.
The tour caters to a variety of travelers, ensuring a comfortable and accessible experience.
Itinerary Highlights
As part of the day trip, the tour includes a snack or ice cream from a Lawson Convenience Store.
The itinerary also features:
- A visit to the Oshino Hakkai, a scenic village with eight ponds fed by the melting snow of Mount Fuji
- Stops at Kawaguchi Lake, one of the Fuji Five Lakes, to enjoy the views of the iconic mountain
- An optional visit to the Ki no Hana no Yu Bathing facility, with entrance fees of 1,600 yen on weekdays and 1,900 yen on weekends and holidays
- Total tour duration that includes transportation time
- Potential changes to the advertised itinerary, as indicated by customer reviews.
Cancellation and Booking Information
Confirmation is received at the time of booking for this day trip to the Mt. Fuji area, Oshino Hakkai, and Kawaguchi Lake.
Travelers can take advantage of the free cancellation policy up to 24 hours before the experience starts, providing flexibility in their plans.
Plus, the tour offers a reserve now, pay later option, allowing for convenient booking.
However, reviews indicate dissatisfaction with changes to the itinerary and concerns about time management during the tour.
Guests are advised to review the details carefully and set appropriate expectations based on the feedback provided.
Customer Feedback
What do the reviews say about this day trip experience? According to the information provided, several key issues are highlighted by travelers.
The reviews indicate dissatisfaction with vague pickup instructions and itinerary changes. Travelers expressed disappointment over not visiting all advertised sites, particularly the Pagoda.
Plus, there were complaints about excessive time spent at shopping locations instead of sightseeing. The reviews paint a picture of a disorganized tour with poor time management and a failure to deliver on the promised itinerary.
- Vague pickup instructions
- Itinerary changes
- Missed advertised sites (e.g., Pagoda)
- Excessive time at shopping locations
- Disappointment with overall experience
- Tokyo: Senso-Ji and Surroundings
- From Tokyo: Mt. Fuji Day Tour With Oshino Hakkai & Ropeway
- Tokyo: Asakusa Historical Guided and PhotoShoot Eating Tour
- Tokyo: Tea Ceremony in Shibuya Tokyo
- Tokyo: Secrets of Tokyo Hidden Legends & Cultural Property
- Tokyo: Japanese Architecture at Akasaka State Guest House
Potential Improvements
To improve the day trip experience, the tour operator could consider several changes.
First, they should provide clearer and more detailed pickup instructions to avoid confusion.
Plus, they could re-evaluate the itinerary to ensure all advertised sites are visited, rather than spending excessive time at shopping locations.
Improved time management and adherence to the scheduled program would also address traveler disappointment over missed activities.
Finally, the operator should address the high price point relative to the overall experience reflected in the poor reviews.
Implementing these changes could enhance customer satisfaction and the tour’s value proposition.
The Sum Up
Though the day trip to the Mt. Fuji area has potential for improvement, there are several takeaways for travelers to consider:
-
Reviews indicate dissatisfaction with vague pickup instructions and itinerary changes, leading to disappointment.
-
Travelers expressed frustration over not visiting all advertised sites, particularly the Pagoda.
-
Complaints about excessive time spent at shopping locations instead of sightseeing.
-
Transportation and accessibility features, such as wheelchair and stroller access, cater to diverse traveler needs.
-
Free cancellation and reserve now, pay later options provide flexibility for booking.
Frequently Asked Questions
What Is the Dress Code for the Tour?
The dress code for the tour is not explicitly stated. However, comfortable clothing and walking shoes are recommended, as the tour involves outdoor sightseeing and some walking. Layers may be necessary due to varying temperatures throughout the day.
Can I Bring My Own Food and Drinks?
Travelers are generally allowed to bring their own food and drinks on the day trip. However, the tour includes a snack or ice cream from a Lawson Convenience Store, so additional outside items may not be necessary.
Are There Any Language Translation Services Available?
The tour doesn’t mention any language translation services. However, the meeting and pickup points are available, suggesting the tour staff may be able to provide some assistance with translation. Travelers who don’t speak Japanese should inquire about translation services when booking.
Can I Customize the Tour Itinerary?
The tour allows limited customization as the itinerary is set. Travelers can’t modify stops or schedule, but may request accommodations like dietary needs. However, reviews suggest the provider doesn’t always follow the advertised itinerary.
What Is the Refund Policy for No-Shows?
The refund policy for no-shows on this tour is not specified. However, the tour offers free cancellation up to 24 hours before the experience starts, providing flexibility if travelers can’t attend.
The Sum Up
The Mt. Fuji Area, Oshino Hakkai & Kawaguchi Lake Day Trip from Tokyo provides a scenic excursion, but customer reviews suggest room for improvement regarding itinerary management and organization. While the tour offers access to stunning natural landscapes, the average rating indicates a need for better coordination to enhance the overall experience for travelers.
More Food & Drink Experiences in Tokyo
- Ginza: Private Tokyo nights of Japanese Food for Family
- Shimbashi Night Food Tour
- Hidden Gem Food & Whiskey Night Tour near Roppongi
- Toyosu Market Morning Tuna Auction and Tsukiji Food Tour with Licensed Guide
- Tsukiji Food and Toyosu Market with Government-Licensed Guide
- NEW: Health+Beauty! Jpns Fermented Food Cooking Class (Vegans OK)
More Tour Reviews in Tokyo
Still browsing? Here are more Tokyo experiences we've covered recently
- Private Sightseeing to Mt Fuji and Hakone with English Driver
- Ginza: Private Tokyo nights of Japanese Food for Family
- Kickboxing & Body Training with EX-Pro Fighter
- Shimbashi Night Food Tour
- Kabukicho Tokyo Karaoke Booth
- Tokyo Morning Tour : Meiji Shrine, Asakusa and Fire Ritual
- Hidden Gem Food & Whiskey Night Tour near Roppongi
- Authentic Geisha Performance with Kaiseki Dinner in Tokyo
- Toyosu Market Morning Tuna Auction and Tsukiji Food Tour with Licensed Guide
- Tokyo Morning Highlights: Shibuya, Asakusa, Meiji Shrine & More!
- Harajuku Highlights: Where Tradition Meets Tokyo Pop
- Tokyo Private Chauffeur Tour – Fully Guided