The Lisbon Hills Red Tram, popularly known as Tram 28, offers a captivating journey through the city’s iconic hills and historic neighborhoods. As this vintage tram winds its way through the maze-like alleys of Alfama and the bustling streets of Baixa, passengers are treated to stunning panoramic views and rich cultural insights. But the experience doesn’t stop there – the tram’s unique character and engaging audio guide immerse visitors in the vibrant atmosphere of Bairro Alto and Chiado, making it a must-see attraction for any Lisbon explorer.
Key Points
- The Tram 28 offers a 1.5-hour vintage tram experience through Lisbon’s historic neighborhoods, including Baixa, Alfama, Chiado, and Bairro Alto.
- The tram route provides access to iconic sites like São Jorge Castle and Lisbon Cathedral, showcasing the city’s rich cultural heritage.
- Passengers can enjoy panoramic views of Lisbon’s skyline and explore the distinct personalities of the neighborhoods along the tram’s winding route.
- The tour includes an engaging audio narration that provides historical insights and cultural information about the landmarks and neighborhoods.
- Pre-booking is recommended to avoid long queues, and the tram is not wheelchair accessible but allows for pets in carriers and service animals.
Overview of the Tram 28 Tour

The Tram 28 tour in Lisbon is a vintage tram experience that takes visitors on a 1-hour 30-minute journey through the city’s historic neighborhoods.
The tour includes access to trams, funiculars, and the Santa Justa lift, with an audio guide and a map. Travelers can explore famous areas like Baixa, Alfama, Chiado, and Bairro Alto, discovering historic sites and vibrant neighborhoods.
Discounts are available for leisure, culture, dining, and shopping. The tour departs every 30 minutes from 10 AM to 6 PM, with the meeting point at Praça do Comércio.
However, the service can face disruptions, and reservations are recommended to avoid queues.
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Exploring the Historic Sites
As travelers embark on the Tram 28 tour, they’ll have the opportunity to discover Lisbon’s historic sites that showcase the city’s rich cultural heritage.
The tour winds through neighborhoods that are home to iconic landmarks, including:
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São Jorge Castle – An 11th-century Moorish castle perched atop one of Lisbon’s seven hills, offering panoramic views of the city.
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Lisbon Cathedral – Also known as the Sé de Lisboa, this cathedral dates back to the 12th century and features Romanesque, Gothic, and Baroque architectural elements.
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Remnants of Roman and Arab Influences – Visitors can see remnants of ancient Roman and Moorish structures that have survived throughout the city.
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Vibrant Neighborhoods – The tram traverses lively areas like Baixa, Alfama, Chiado, and Bairro Alto, showcasing the diverse character of Lisbon.
Vibrant Neighborhoods Along the Route

Beyond the historic sites, the Tram 28 tour allows passengers to explore Lisbon’s vibrant neighborhoods that brim with unique character.
The tram winds through Baixa, the city’s commercial heart, bustling with cafes, shops, and street performers.
In Alfama, passengers admire the maze-like alleys and whitewashed houses.
The bohemian Bairro Alto is known for its lively nightlife and colorful street art.
As the tram climbs the hills, it showcases the distinct personalities of each neighborhood, immersing visitors in Lisbon’s diverse urban landscape.
The tram ride is an enriching way to experience the city’s vibrant culture.
Tram’s Unique Character and Narration

Aboard the vintage Tram 28, passengers embark on a captivating journey that celebrates Lisbon’s rich heritage.
The tram’s unique character shines as it climbs the city’s iconic hills, winding through narrow streets and showcasing the diverse neighborhoods. The engaging audio narration provides historical insights and cultural facts, enhancing the experience.
Passengers can look forward to:
- Panoramic views of Lisbon’s picturesque skyline
- Immersion in the vibrant atmosphere of the old town
- Exploration of architectural gems and remnants of past civilizations
- An unforgettable ride on a beloved mode of transportation
The tram’s character and the informative narration make this a must-do activity for any visitor to Lisbon.
Meeting Point and Operational Details

The Tram 28 tour departs from Praça do Comércio, near the arch, with departures every 30 minutes from 10 AM to 6 PM.
The tour ends back at the meeting point. Tickets are valid for 24 hours, granting access to trams, funiculars, and the Santa Justa lift.
While the tram isn’t wheelchair accessible, strollers and service animals are allowed. Prebooking is recommended to avoid queues.
Refunds are available for non-operational services, and customers should contact customer support for assistance.
Pets in carriers are permitted, and infants must sit on laps.
Customer Feedback and Experiences

Based on the 141 reviews, customers have provided a mix of feedback on their Tram 28 experience.
While some praised the easy overview of Lisbon, good audio narration, and interesting ride through older neighborhoods, others reported service disruptions, overcrowded trams, issues with ticket redemption, and operational problems.
The customer service responses highlight a willingness to address issues, but the overall rating of 3.2 suggests room for improvement.
To ensure a smooth journey, it’s recommended to:
- Redeem vouchers on board the tram.
- Pre-book to avoid queues.
- Expect stroller and service animal access.
- Seek refunds for non-operational services.
Important Considerations for Visitors

What’re the important considerations for visitors planning to take the Tram 28 tour in Lisbon?
First, ensure to redeem your voucher on board the tram, as this is required. Pre-booking is recommended to avoid long queues.
While pets in carriers are allowed, infants must sit on laps. The tram isn’t wheelchair accessible, but strollers and service animals are permitted.
Be aware that refunds are available for non-operational services – contact customer support if needed.
With a bit of advance planning, you can make the most of this historic tram ride through Lisbon’s charming neighborhoods.
Maximizing Your Tram 28 Adventure

How can visitors make the most of their Tram 28 adventure in Lisbon? To maximize your experience, consider these tips:
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Pre-book your tickets to skip the queues and secure your spot on this popular tour.
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Arrive early to ensure a prime seat for unobstructed views of the city’s charming neighborhoods.
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Bring a camera to capture the tram’s winding journey through Lisbon’s historic streets and hills.
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Listen attentively to the audio guide to learn about the city’s rich history and culture along the route.
With these strategies, you’ll enjoy a seamless and memorable Tram 28 experience.
Frequently Asked Questions
Can I Bring My Own Food and Drinks on the Tram?
Passengers are allowed to bring their own food and drinks on the Tram 28 tour. However, it’s recommended to avoid consuming messy items that could potentially spill or cause disruption during the ride.
Is the Tram Tour Wheelchair Accessible?
The tram tour is not wheelchair accessible, but strollers and service animals are allowed. Passengers should note this accessibility limitation when planning their visit.
Are There Any Age Restrictions for the Tour?
The Tram 28 tour doesn’t have any age restrictions. Children of all ages can participate, though infants must sit on laps. The tour is not wheelchair accessible, but strollers and service animals are allowed.
Can I Get off the Tram at Any Stop and Re-Board Later?
The tour ticket allows you to hop on and off the tram at any stop along the route. You can explore the neighborhoods and re-board the tram later to continue the tour during your 24-hour validity period.
Is There an Option to Extend the Tour Duration?
Yes, the Tram 28 tour offers the option to extend the duration. Passengers can get off at any stop and re-board later using the 24-hour ticket, allowing them to explore the neighborhoods at their own pace.
The Sum Up
Tram 28 offers an unparalleled journey through Lisbon’s iconic hills and historic neighborhoods. With stunning panoramic views, immersive cultural insights, and a unique vintage tram experience, it’s a must-see attraction that showcases the city’s architectural gems and vibrant atmosphere. Visitors can maximize their Tram 28 adventure by considering important factors like meeting points and operational details to ensure a seamless and memorable experience.
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