Yokohama Private Arrival Transfer : Tokyo Hotels to Yokohama Port or Hotels

Travelers seeking a hassle-free start to their cruise adventure can opt for the Yokohama Private Arrival Transfer service. This door-to-door transfer from Tokyo hotels to Yokohama Port or local hotels ensures a seamless journey. With a designated driver and punctual service, passengers can look forward to a relaxing ride. However, adhering to the luggage policy is crucial for a smooth experience. More details on this convenient transfer option await those curious to explore further.

Key Points

• Exclusive door-to-door private transfer service from Tokyo hotels to the Port of Yokohama or selected Yokohama city hotels.
• Advance confirmation of pickup time and strict baggage policy enforcement for efficient and smooth transfers.
• Driver identification with a ‘Cherry Tomato’ sign board and pickup at hotel car entrance.
• Booking and cancellation policy that includes full payment, refunds, and change options.
• Customer reviews highlight punctuality, professionalism, and areas for improvement of the transfer service.

Service Overview

This private transfer service provides a hassle-free way to travel from your Tokyo hotel to the Port of Yokohama.

It’s an exclusive, door-to-door transfer, allowing you and your companions a relaxing start to your cruise. The service covers the Tokyo city area, with pickup at your hotel and drop-off either at the Yokohama Port or a Yokohama city hotel, if preferred.

Advance confirmation of your pickup time is required. Passengers are limited to specific baggage allowances, with options to accommodate additional luggage.

The driver will meet you with a sign board, typically at your hotel’s car entrance.

Pickup and Drop-off Locations

The pickup location for this private transfer service is in the Tokyo city area, where the telephone number starts with 03.

The drop-off location is the Port of Yokohama, in the Yamashitacho district of Naka Ward, Yokohama, Kanagawa 231-0023.

Alternatively, passengers can choose to be dropped off at a Yokohama City Hotel, but the hotel name must be provided.

Confirmation of the pickup time is required in advance to ensure a smooth transfer.

Baggage Policy

Passengers are allowed 1-2 pieces of baggage if there are 1-2 passengers, 4 pieces or less for 3-4 passengers, and 8 pieces or less for 5-8 passengers.

This baggage policy is strictly enforced to ensure a smooth transfer experience. Additional baggage must be indicated under Special Requirements.

The allowed baggage includes:

1. One large suitcase per passenger
2. One carry-on bag per passenger
3. Any excess or oversized luggage must be pre-approved
4. No hazardous or prohibited items are permitted

Following these guidelines will help make the transfer process efficient and hassle-free.

Driver and Meeting Information

At the meeting point, the driver will be holding a ‘Cherry Tomato’ sign board to identify themselves. Pickup typically occurs at the hotel car entrance. A departure notice is sent two days prior to the service date, and contact information is available for any inquiries regarding pickup.

Details	Information
Driver	Holds ‘Cherry Tomato’ sign board
Pickup	At hotel car entrance
Departure Notice	2 days prior to service
Contact	For pickup inquiries

Booking and Payment

To book the Yokohama Private Arrival Transfer, customers can submit their request online. The payment process is straightforward:

1. Provide the requested details, including pickup location, number of passengers, and any special requirements.

2. Choose the preferred payment method, either credit card or bank transfer.

3. Complete the secure online payment.

4. Receive a confirmation email with the booking details and driver contact information.

The service must be booked in advance, and full payment is required to secure the reservation.

The provider offers flexibility, ensuring a hassle-free transfer from Tokyo hotels to the Yokohama Port or Yokohama City Hotel.

Cancellation and Refund Policy

The cancellation and refund policy for the Yokohama Private Arrival Transfer allows customers to make changes or cancel their booking, though certain fees may apply.

Cancellations made more than 7 days prior to the scheduled service date are fully refundable. Cancellations made 6-3 days before the service date incur a 50% fee. Cancellations made within 2 days of the service date are non-refundable.

Customers may make changes to the pickup location, drop-off location, or number of passengers up to 7 days before the service date without penalty. Any changes made within 7 days are subject to availability and may incur additional fees.

Guest Reviews and Ratings

Customers have provided generally positive feedback on the Yokohama Private Arrival Transfer service, with an overall rating of 4.3 out of 5 stars from 9 total reviews.

Key highlights include:

1. Praise for the service’s punctuality, helpfulness, and smooth transfers.

2. One instance of a no-show due to unforeseen circumstances, leading to refund requests.

3. Overall commendation for the professionalism and reliability of the service, with drivers noted for their assistance and courtesy.

4. Some issues, though relatively rare, suggesting the need for continued attention to customer satisfaction.

Contact and Support

How can customers reach out if they’ve any inquiries regarding the pickup?

The service provides a dedicated contact number for customers to call with any questions or requests. The phone number is staffed, allowing customers to speak directly with a representative who can address their needs. This includes confirming pickup details, making changes to the reservation, or seeking assistance on the day of travel.

Customers can also contact the service provider via email for a prompt response. The team is committed to providing personalized support to ensure a seamless transfer experience from Tokyo to the Yokohama Port or Yokohama City Hotel.

Frequently Asked Questions

Can I Make Stops Along the Way During the Transfer?

The service does not allow for stops along the way. It’s a direct, one-way transfer from the selected Tokyo hotel to the Yokohama Port or hotel. Any special requests should be communicated in advance to see if they can be accommodated.

What Type of Vehicle Will Be Used for the Transfer?

The type of vehicle used for the transfer is not specified, but it will accommodate the number of passengers and their baggage as per the policy. Passengers can expect a comfortable and direct transfer to their destination in Yokohama.

Is the Transfer Service Available for One-Way Trips Only?

The transfer service is one-way only, allowing passengers a hassle-free transfer from their Tokyo hotel to the Port of Yokohama or a Yokohama City Hotel. Door-to-door service is provided, making the start of the cruise relaxing.

Can I Request a Specific Driver for My Transfer?

Unfortunately, the service doesn’t allow you to request a specific driver. The company assigns drivers based on availability and the details of your transfer. However, they do provide contact information if you have any inquiries about your pickup.

Is the Transfer Service Available 24/7 or Only During Certain Hours?

The transfer service is available during specific hours, not 24/7. Pickup times must be confirmed in advance, as the service doesn’t operate around the clock. The pickup location is limited to the Tokyo city area as well.

The Sum Up

The Yokohama Private Arrival Transfer service offers a seamless and convenient way for travelers to get from their Tokyo hotels to Yokohama Port or local hotels. With a designated driver, punctual service, and clear policies, it ensures a relaxing start to your cruise. Customers can expect a smooth transfer experience by confirming pickup times and adhering to the luggage policy.