Whalewatch Deluxe Tour From Maalaea Harbor

The Whalewatch Deluxe Tour from Maalaea Harbor promises an unforgettable experience on the open ocean. With a spacious catamaran, knowledgeable crew, and a remarkable guarantee, this adventure caters to whale enthusiasts and casual travelers alike. From a buffet lunch to stunning views, the tour offers a well-rounded excursion. But what truly sets this experience apart is the chance to witness the majestic creatures themselves – an opportunity that’s hard to pass up.

Key Points

• Whalewatch Deluxe Tour operates from Maalaea Harbor, Maui, aboard a 65-foot double-decker catamaran with a 75-guest capacity.
• The tour includes a buffet lunch, two alcoholic drinks for adults, and complimentary coffee and tea.
• Guests are guaranteed whale sightings or a free tour within a year, with a 93% recommendation rate.
• Check-in is required 45 minutes prior to the 1:00 PM departure, and the tour returns to the same meeting point.
• The tour offers wheelchair accessibility and a free cancellation policy up to 24 hours before the experience.

Tour Overview

The Whalewatch Deluxe Tour from Maalaea Harbor is a popular whale watching experience on the island of Maui.

The tour takes place aboard a 65-foot double-decker catamaran, which is designed to accommodate up to 147 people but is limited to 75 for comfort.

With a 93% recommendation rate and a Badge of Excellence, the tour guarantees whale sightings or a free tour within a year.

The capacity of the vessel and the guaranteed sightings make this tour a compelling option for those seeking an unforgettable whale watching adventure in Maui.

Included Amenities

A buffet lunch is served on board the Whalewatch Deluxe Tour, with dietary preferences considered (though the specific options may vary).

Passengers also enjoy:

• Two free alcoholic drinks for adults (21+)
• One free non-alcoholic drink with valid ID
• Complimentary coffee and tea

All taxes, fees, handling charges, fuel surcharge, and gratuities are included.

Souvenir photos are available for purchase.

The tour give you a comprehensive and comfortable whale watching experience for guests.

Meeting Location and Departure Time

The Whalewatch Deluxe Tour departs from the 192 Maalaea Rd, Wailuku, HI 96793 location in Maalaea Harbor.

Passengers must check-in 45 minutes prior to the 1:00 PM departure time at the PWF retail store in the Maalaea harbor shops.

The tour returns to the same meeting point at the end of the experience. Guests should arrive on time to ensure they don’t miss the boat.

The well-designed 65-foot double-decker catamaran has a capacity of 147 people but is limited to 75 guests for maximum comfort during the whale watching adventure.

Accessibility and Policies

Wheelchair-bound guests can access the vessel with assistance, as the tour offers wheelchair accessibility for collapsible wheelchairs.

As with any tour, there are some key policies to keep in mind:

• The minimum drinking age is 21, and children must be accompanied by an adult.
• Onboard purchases are cashless, but cash is accepted for gratuities.
• The cancellation policy allows for free cancellation up to 24 hours before the experience starts.

Despite some restrictions, the Whalewatch Deluxe Tour aims to accommodate guests’ needs and provide a memorable whale watching adventure.

Customer Reviews and Feedback

Based on 27 reviews, the Whalewatch Deluxe Tour has an overall rating of 4.7 out of 5.

Passengers praise the knowledgeable crew and excellent whale sightings, describing the experience as enjoyable.

However, some have encountered issues with dietary preferences not being met and a lack of communication regarding the BYOB situation.

The company is responsive, offering partial refunds or complimentary future trips for unsatisfied customers.

While most tours have high levels of whale activity, a few reviewers note limited sightings on certain outings.

Whale Sightings Guarantee

One of the key highlights of the Whalewatch Deluxe Tour is its whale sightings guarantee. If no whales are spotted during the tour, the company offers a free return trip within a year. This promise ensures a memorable experience for customers, rain or shine.

The tour’s whale sightings are bolstered by:

• A 65-foot double-decker catamaran designed for optimal whale viewing
• Knowledgeable crew who are skilled at locating and tracking whales
• Access to the best whale watching spots around Maalaea Harbor

This guarantee sets the Whalewatch Deluxe Tour apart, providing peace of mind and a risk-free adventure for all passengers.

Onboard Experience

Once aboard the 65-foot double-decker catamaran, passengers can expect a comfortable and well-appointed experience.

The tour provides a buffet lunch with dietary preferences considered, as well as complimentary alcoholic beverages for adults and non-alcoholic drinks.

The crew is knowledgeable, and souvenir photos are available for purchase.

The vessel, designed for 147 people, is limited to 75 passengers for increased comfort.

While some customers have reported issues with meeting dietary needs or lack of communication, the company offers partial refunds or future trips for unsatisfied customers.

Frequently Asked Questions

Is Gratuity Included in the Tour Price?

The tour’s inclusions cover all taxes, fees, and handling charges. Gratuities are not included and must be paid separately. Customers may provide cash tips to the tour crew at their discretion.

Can We Bring Our Own Snacks and Drinks?

The tour does not allow passengers to bring their own snacks and drinks. However, the tour provides a buffet lunch on board and includes two free alcoholic drinks for adults, as well as coffee and tea.

What Is the Dress Code for the Tour?

The tour has a relaxed, casual dress code. Participants should wear comfortable, weather-appropriate clothing and closed-toe shoes. Swimsuits and coverups are acceptable if guests plan to go swimming during the tour.

Are There Restrooms Available on the Boat?

The boat is equipped with restrooms for passengers’ convenience. Guests can use the onboard facilities during the tour, which helps ensure a comfortable experience throughout the journey.

Can We Disembark at Any Point During the Tour?

No, passengers can’t disembark at any point during the tour. The tour is a one-way journey with the boat returning to the same departure location at the end of the experience.

The Sum Up

The Whalewatch Deluxe Tour from Maalaea Harbor offers an exceptional whale watching experience. With a spacious catamaran, knowledgeable crew, and a range of amenities, the tour provides an unforgettable adventure. The 93% recommendation rate and whale sightings guarantee ensure customer satisfaction. Whether seeking stunning views, a delicious lunch, or the chance to spot whales, this tour delivers a memorable outing for all.