Transporting groups to the Port of Miami from hotels can be a hassle, but this service aims to make the process seamless. With pickup locations across Miami and competitive pricing, it’s a convenient option for cruise travelers. Though some customers note room for improvement, the professional drivers and comfortable vehicles generally provide a positive experience. Whether you’re sailing from Miami or just passing through, this service could be worth considering for your transit needs.
Key Points

- Private transfer service available for groups traveling from Miami hotels to the Port of Miami.
- Pickup locations include South Beach, Downtown, Doral, and the Airport Area, with on-time service emphasized.
- Professional drivers provide safe and reliable transportation in air-conditioned vehicles, but the service is not wheelchair accessible.
- Pricing starts at $35 per person, with free cancellation up to 24 hours before the experience.
- Booking is straightforward, with immediate confirmation and the option to reserve now and pay later.
Service Overview
The transportation service from Miami hotels to the Port of Miami provides private transfers for groups, ensuring no shared rides.
With an overall rating of 3.8 out of 90 reviews on Viator and Tripadvisor, the service starts at $35.00 per person with pricing varying by group size.
Cancellation is free up to 24 hours before the experience.
Pickup is scheduled an hour before boarding time from various areas like South Beach, Downtown, Doral, and the Airport.
Vehicles are equipped with air-conditioning, and drivers are professional, allowing for infant seats and service animals, though the service isn’t wheelchair accessible.
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Pickup and Drop-off Details

Pickup areas for the transportation service include South Beach, Downtown, Doral, and the Airport Area. Passengers can be picked up from vacation rentals as well. Pickup is scheduled 1 hour before the boarding time at the Port of Miami.
| Pickup Location | Boarding Time |
|---|---|
| South Beach | On Time |
| Downtown | On Time |
| Doral | On Time |
| Airport Area | On Time |
The service provides direct drop-off at the Port of Miami, ensuring a smooth transition to cruise boarding.
Vehicle and Driver Information

Vehicles used for the transportation service are equipped with onboard air-conditioning, ensuring a comfortable ride.
Professional drivers provide the service, ensuring safe and reliable transportation. Infant seats are available for those traveling with young children, and service animals are allowed.
However, the service isn’t wheelchair accessible. Passengers should keep this in mind when booking their transportation to the Port of Miami.
Customer Experience and Reviews
Customers have provided both positive and negative feedback about their experience with the transportation service from Miami hotels to the Port of Miami.
Positive reviews highlight on-time pickups, friendly drivers, and clean vehicles.
However, some customers have reported issues such as late pickups, lack of communication, and sharing vans with larger groups.
Specific incidents include drivers being late, handling of luggage, and poor customer service responsiveness.
While the service generally receives decent ratings, there seem to be opportunities to improve consistency and address notable customer concerns to enhance the overall experience.
Booking and Confirmation Process

The booking and confirmation process for the transportation service from Miami hotels to the Port of Miami is straightforward.
Customers can reserve their ride by selecting their preferred pickup and drop-off locations during the booking process. Confirmation is received immediately upon booking, and passengers must provide a phone number for communication.
The service also offers the flexibility to reserve now and pay later. While the process is simple, customers should be prepared to share key details like their group size and travel plans to ensure a seamless experience.
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Pricing and Packages

Pricing for the transportation service from Miami hotels to the Port of Miami starts at $35.00 per person and varies based on group size.
For solo travelers or small groups, the per-person rate is higher, while larger groups enjoy discounted pricing. This private transfer service ensures travelers won’t have to share rides with others.
The service offers free cancellation up to 24 hours prior to the scheduled pickup, providing flexibility.
Frequently Asked Questions
What’re some common questions travelers have about this transportation service?
Travelers often wonder if they can book a private transfer instead of sharing a van. The service does offer private options for groups.
Others ask about pickup and drop-off locations – the service provides pickups from hotels, vacation rentals, and select areas around Miami, and drops off directly at the Port of Miami.
Some inquire about infant seats and accessibility, as the service provides infant seats but isn’t wheelchair accessible.
Ultimately, the service aims to deliver a smooth transfer to the port for cruise travelers.
Frequently Asked Questions
Is It Possible to Request a Specific Driver?
While specific driver requests can’t be guaranteed, communicating preferences during booking may help. The service aims to assign professional drivers, so passengers can expect a positive experience if they’re flexible.
What Happens if My Flight Is Delayed?
If your flight is delayed, you should contact the transportation service as soon as possible to notify them. They’ll typically work with you to adjust the pickup time at no additional cost, provided you give advance notice of the delay.
Can I Store My Luggage at the Port After Drop-Off?
They don’t offer luggage storage at the Port of Miami drop-off. Passengers will need to take all their belongings with them when they’re dropped off. There’s no option to store luggage at the port after the transportation service.
Do You Offer Any Discounts for Larger Groups?
Yes, this service offers group discounts. The price starts at $35 per person, but it varies based on the group size, with larger groups getting a lower per-person rate.
How Do I Request a Child Booster Seat?
To request a child booster seat, customers can select this option during the booking process. The service provider will then ensure a booster seat is available for the child’s transportation needs.
The Sum Up
The transportation service from Miami hotels to the Port of Miami provides a convenient and reliable option for groups. With competitive pricing, professional drivers, and comfortable vehicles, customers generally have a positive experience. However, there are opportunities to improve communication and consistency. The service offers a smooth transition to cruises, though customers should be aware of potential areas for enhancement.
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