Planning a trip through Shanghai can be exciting, but coordinating transportation on the day of departure can sometimes turn into a hassle. That’s where booking a private transfer from your hotel to the railway station offers peace of mind. This review explores what you can expect from Century Holiday’s shuttle service, highlighting its convenience, reliability, and value for travelers looking to end their Shanghai adventure smoothly.
What we love about this service is the easy pre-booking process, the professional drivers who know the city well, and the inclusive pricing that covers all potential surcharges. A key benefit is the availability 24/7, which offers flexibility for early or late trains. However, a consideration to keep in mind is that the driver doesn’t speak English, so clear communication and backup support from the local office are vital. This transfer service is ideal for those who value reliability and comfort over the unpredictability of hailing a cab last-minute.
This service will particularly appeal to international travelers with train schedules that don’t align with local taxi availability or those wanting to avoid the stress of navigating Shanghai’s busy streets with luggage in tow. If you’re seeking a straightforward, pre-arranged way to reach the railway station without the worry of finding a taxi in rush hours or during peak periods, this is a solid choice.
- Key Points
- An In-Depth Look at the Experience
- Ease of Booking and Communication
- Pick-up Details and Experience
- The Vehicle and Comfort
- Timing and Duration
- The Price and Its Value
- Limitations and Considerations
- Who Should Consider This Service?
- Frequently Asked Questions
- Final Thoughts
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Key Points

- Pre-booked convenience: Guarantee your ride ahead of time and avoid the hassle of hunting for a taxi on busy streets.
- Reliable and professional: Experienced drivers from a reputable national car rental company ensure smooth, safe transportation.
- Inclusive pricing: All fees—peak hours, tolls, parking—are included, making the cost straightforward and transparent.
- Limited to downtown hotels: Additional charges apply if your hotel is outside central Shanghai.
- Luggage allowances: One piece of checked luggage per passenger, with size and weight restrictions.
- Availability: 24-hour service means you can book for early morning or late-night trains with confidence.
- No on-site English communication: The driver doesn’t speak English, so communication relies on phone support from the local agent.
- No station check-in assistance: The driver will drop you outside the station, not inside, so you’ll need to handle check-in yourself.
- Non-refundable: Once booked, the service cannot be canceled or amended.
An In-Depth Look at the Experience

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Ease of Booking and Communication
Booking this private transfer is straightforward through the online platform, and you’ll receive confirmation instantly. The process requires you to specify your train departure time and station—be it Shanghai Station, Hongqiao, or Shanghai South—plus your hotel location within downtown Shanghai.
While the driver doesn’t speak English, support from the local staff is available 24/7 via phone, which many travelers found reassuring. Several reviews highlighted the difficulty of finding a taxi during rush hour or rainy days, so knowing you have a reserved vehicle can eliminate last-minute stress, especially if you’re rushing to catch a train with luggage in tow.
Pick-up Details and Experience
The driver will meet you at your hotel lobby, usually by eye contact or by spelling out your name. The typical pick-up time is two hours prior to your train departure, giving ample buffer for traffic and station procedures. The driver will generally assist with luggage but won’t check you into the train or go inside the station with you.
Many travelers appreciated the professionalism of the driver, who often arrived on time despite fluctuating traffic conditions. A common comment was the value of having backup support from the local English-speaking staff in case of issues, such as not being able to locate the driver or if the driver doesn’t find you immediately.
The Vehicle and Comfort
Expect an air-conditioned private vehicle that comfortably fits your luggage and personal space. The service is designed for up to two passengers, making it ideal for couples or small groups. The vehicles are generally modern, clean, and well-maintained, providing a comfortable ride through Shanghai’s busy streets.
Timing and Duration
The journey from hotel to station takes approximately 40 minutes, though this can vary based on time of day and traffic. During rush hours or rainy days, the drive might take longer, so booking in advance and allowing extra time is advisable.
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The Price and Its Value
Priced at $78.72 for up to two people, this service is competitive when considering the potential costs and unpredictability of taxis during peak times. The fee includes all surcharges—peak hour, midnight, tolls, parking—so there are no surprise expenses. Compared to hailing a taxi, it offers better comfort, reliability, and peace of mind, especially for travelers unfamiliar with Shanghai’s taxi system.
Limitations and Considerations
One notable point is that pickups from outer districts incur additional charges, which the local staff will advise on within 24 hours. If you’re staying outside downtown, be prepared for an extra fee paid directly to the driver. Also, since the driver doesn’t assist with station check-in or inside navigation, it’s important to be prepared to handle luggage and your own check-in process.
Who Should Consider This Service?

This transfer service is especially suited for international travelers who want a guaranteed, stress-free way to reach the train station without the unpredictability of street taxis or language barriers. It’s perfect if you have a tight train schedule or large luggage, as the private vehicle offers comfort and reliability.
For those arriving late at night or leaving early in the morning, the 24/7 availability is a significant advantage. Plus, if you’re staying in downtown Shanghai and prefer a straightforward, prepaid arrangement, this service simplifies the departure process.
However, travelers staying outside downtown or with larger groups may want to explore other options or discuss additional charges upfront. If you’re comfortable navigating Shanghai’s taxi system or speaking some basic Chinese, hailing a cab might be slightly cheaper, but for most travelers, the convenience far outweighs the extra cost.
Frequently Asked Questions

Is this service better than calling a taxi on site?
Yes, especially during peak hours or rainy days when taxis are scarce. The private transfer guarantees a vehicle, and backup support ensures you’re not left stranded.
Can I book this from my hotel?
The price covers pickups only within downtown Shanghai, which includes districts like Huangpu, Jingan, and Pudong. If your hotel is outside this area, you’ll need to pay an extra fee, which the local staff will clarify within 24 hours.
What should I do if I can’t find my driver?
You can call the local travel agent for assistance. They’ll ask you to pass the phone to a Chinese person nearby to help locate you, then advise the driver accordingly.
Will the driver call me before pickup?
No, the driver does not speak English or call ahead, but the local support team is available to assist if needed.
Does the driver help with check-in at the station?
No, the driver will drop you outside the station’s departure hall, so you’ll need to handle your check-in procedures independently.
What about luggage?
You’re allowed one checked bag per person, with a maximum size of 158 cm and weight of 20kg. Extra or oversized bags may cost extra depending on vehicle availability.
How long before my train should I be picked up?
The standard is two hours prior to departure, but you can adjust this based on your preference and station traffic.
Is this service refundable?
No, once booked, the service is non-refundable and cannot be canceled or changed.
Can I use this service for other routes?
It’s specifically designed for hotel to railway station transfers, so for other routes, alternative arrangements might be necessary.
Final Thoughts

This Shanghai private departure transfer from hotel to railway station blends convenience, reliability, and comfort at a reasonable price. It takes the stress out of last-minute travel in a bustling city, especially if you’re unfamiliar with Shanghai’s taxi scene or short on time. The inclusion of backup support and the ability to book 24/7 makes it a dependable choice for early or late departures.
For travelers prioritizing a smooth, hassle-free end to their stay, this service offers peace of mind and a touch of luxury that can make exiting Shanghai just as memorable as arriving. It’s a solid option whether you’re a solo traveler, a couple, or a small group seeking a seamless transfer experience.
If you’re looking for straightforward, reliable transportation that minimizes stress and maximizes comfort, this door-to-station service is well worth considering. Just remember to confirm your hotel location and train details in advance to ensure a smooth pickup and departure.
Note: Remember that this service is non-refundable, so double-check your train schedule and hotel address before booking. Planning a little extra time for traffic or station procedures will help you avoid any last-minute rushes.
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