When planning a cruise vacation, getting to the port can be a logistical hassle. That’s where the private transfer service from hotels in Reykjavik to the cruise ship terminal comes in handy. With professional drivers and clean vehicles, this service offers a convenient and comfortable way to start our journey. While it may cost a bit more than local taxis, the value of a stress-free ride can be worth it. Let’s take a closer look at what this service has to offer.
Key Points

- Private transfer service from Reykjavik hotels to cruise ship terminal with professional drivers, assisting with luggage and providing on-time pickup.
- Comfortable vehicle provided for the transfer, with infant seats available upon request, though not wheelchair accessible.
- Average rating of 4.1 based on 26 reviews, with positive feedback on punctuality, cleanliness, and professionalism of drivers.
- Pricing for private transfer starts at $125 for up to 3 people, which is more expensive than local taxi options.
- Management is responsive to concerns, offering refunds for service failures, though some issues with no-shows and poor communication have been reported.
Service Overview

The private transfer service from Reykjavik hotels to the cruise ship terminal provides a convenient and reliable option for travelers.
With 26 reviews and an average rating of 4.1, it offers a private transfer in a comfortable vehicle. The service features professional drivers who assist with luggage and provide on-time pickup, without any hidden fees.
Passengers receive confirmation upon booking, and can cancel up to 24 hours before at no cost.
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Pickup and Transportation

When booking the private transfer service, we’re met by the driver in the hotel lobby for a hassle-free pickup. The professional driver assists with our luggage and we’re soon on our way in a comfortable vehicle.
| Vehicle Features | Availability |
|---|---|
| Private Transportation | ✓ |
| Infant Seats | ✓ |
| Wheelchair Accessibility | ✗ |
While the service is not wheelchair accessible, it is conveniently located near public transportation options. The driver ensures we arrive at the cruise ship terminal on time, providing a smooth start to our Icelandic adventure.
Traveler Feedback
Overall, how did travelers rate their experiences with the private transfer service in Reykjavik? Based on 26 reviews, the service earned an average rating of 4.1 out of 5.
Many customers expressed positive feedback, highlighting the punctuality, cleanliness, and professionalism of the drivers. As one reviewer noted, "Driver was on time, vehicle clean and comfortable."
Another stated, "Driver was prompt and courteous."
However, some travelers felt the pricing was excessive compared to local taxis. The service also faced a few complaints, such as no-shows and poor communication.
The company has addressed these issues, offering refunds when service failures occurred.
Value Considerations
While the private transfer service in Reykjavik offers a convenient and professional experience, the higher pricing compared to local taxis is a consideration for some travelers. The service is priced from $125 per group up to 3 people, which some reviews have deemed excessive compared to the $25 cost of a taxi. However, others appreciate the value of a private, hassle-free pickup and on-time service. To help visualize the pricing comparison, here is a table:
| Service | Price |
|---|---|
| Private Transfer | $125+ |
| Taxi | $25 |
| Bus | $5 |
| Rental Car | $40+ |
| Rideshare | $15 |
The decision ultimately depends on individual travel needs and preferences.
Customer Service and Communication

Alongside the pricing considerations, customer service and communication are key factors to evaluate for the private transfer service in Reykjavik.
Based on the reviews, the service generally receives positive feedback on the punctuality, cleanliness, and professionalism of the drivers. Many customers highlight the courteous and friendly nature of the staff.
However, there are a few reported issues:
- Instances of no-shows and poor communication from the service provider.
- Complaints about being overcharged and lack of timely service.
- Prompt responses from management addressing these concerns and offering refunds.
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Amenities and Accessibility

The private transfer service in Reykjavik offers a range of amenities to cater to the needs of its customers.
The vehicles are comfortable and professional drivers are available to assist with luggage. Infant seats can be provided upon request.
While the service isn’t wheelchair accessible, it’s located near public transportation options.
Customers receive confirmation of their booking and can cancel up to 24 hours before the scheduled pickup free of charge.
These features aim to ensure a hassle-free and personalized transfer experience for travelers heading to the cruise ship terminal.
Booking and Cancellation Policy

How do we go about booking the private transfer service in Reykjavik? The process is quick and simple.
First, you’ll receive a confirmation immediately after booking.
Secondly, the service offers free cancellation up to 24 hours prior to your scheduled pickup.
Finally, the transfer is hassle-free – the driver will meet you in your hotel lobby, ready to assist with your luggage.
This private transfer service provides a stress-free way to get from your Reykjavik hotel to the cruise ship terminal.
With guaranteed on-time pickup and no hidden fees, you can relax and enjoy the ride to your next adventure.
Comparison to Alternative Options

While the private transfer service in Reykjavik offers a convenient and personalized option, we should also consider alternative transportation choices to get from our hotel to the cruise ship terminal. Here’s a quick comparison:
| Option | Approximate Cost | Key Pros | Key Cons |
|---|---|---|---|
| Private Transfer | $125+ per group | Personalized service, luggage assistance | Higher cost than taxis |
| Taxi | $25-40 per trip | More affordable | Less personalized, no luggage help |
| Public Bus | $4-6 per person | Budget-friendly | Less direct, may require transfers |
Ultimately, the private transfer service provides a comfortable and stress-free experience, but budget-conscious travelers may find taxis or public transportation better suited to their needs.
Frequently Asked Questions
Is There a Maximum Number of Passengers per Booking?
We can book this private transfer service for groups of up to 3 passengers. The pricing starts from $125.00 per group, so it’s a great option for small parties traveling together.
Can I Make Changes to My Pickup Time or Location?
Yes, we can make changes to your pickup time or location. Just let us know at least 24 hours in advance, and we’ll do our best to accommodate the changes without any additional fees.
What Are the Operating Hours for This Transfer Service?
We operate this transfer service daily from 6am to 10pm. You can easily adjust your pickup time or location as needed when booking your reservation. Just let us know and we’ll happily accommodate your schedule.
Do I Need to Provide a Down Payment to Secure the Booking?
We don’t need to provide a down payment to secure the booking. The transfer service confirms the reservation upon booking, and we can cancel up to 24 hours before the pickup without any fees.
Is There a Discount for Booking Multiple Transfers at Once?
We don’t see any mention of discounts for booking multiple transfers at once in the information provided. However, you can always check with the service provider to see if they offer any such deals when booking several transfers together.
The Sum Up
The private transfer service from Reykjavik hotels to the cruise ship terminal offers a convenient and reliable option for your travel needs. With professional drivers, clean vehicles, and assistance with luggage, it provides a stress-free experience. Though the cost may be higher than local taxis, many travelers find the value and quality of service worth the investment for a seamless journey to the port.
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