Exploring the iconic destinations around Tokyo just got easier. Our private transfer service connects the city to the stunning landscapes of Lake Kawaguchi, Mt. Fuji, and Hakone. With flexible schedules and comfortable vehicles, you’ll enjoy a seamless journey tailored to your needs. Whether it’s a family trip or a solo adventure, our team is dedicated to ensuring a memorable experience. Discover why this transfer service is the smart choice for your travels.
Key Points
- Offers 24-hour private transfer service between Tokyo and popular destinations like Lake Kawaguchi, Mount Fuji, and Hakone.
- Provides a selection of air-conditioned vehicles to accommodate groups of different sizes, with emphasis on comfort and reliability.
- Includes complimentary WiFi and optional add-ons like baby seats and night service to enhance the travel experience.
- Wheelchair accessible and accommodates various needs, including service animals, ensuring seamless travel for all passengers.
- Offers free cancellation up to 24 hours before the experience, with a prompt customer service team to handle inquiries and special requests.
Service Overview
This private transfer service offers transportation between Tokyo and popular destinations around Mount Fuji, including Lake Kawaguchi and Hakone.
It provides 24-hour pick-up and drop-off service from urban areas in Tokyo or Hakone/Mt. Fuji/Lake Kawaguchi. Customers receive a confirmation upon booking.
The service is available around the clock, ensuring flexibility for travelers.
Whether you’re exploring the stunning landscapes of Mount Fuji or seeking the tranquility of Lake Kawaguchi, this private transfer service can conveniently take you to your desired destination.
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Vehicle and Capacity
The service offers a selection of air-conditioned vehicles to accommodate different group sizes.
A 6-seat car can carry up to 6 people and 4 pieces of luggage. The 9-seat car accommodates 9 passengers and 10 pieces of luggage. For larger groups, the 13-seat car can transport 13 people and 6 pieces of luggage.
While the pictures are for reference, the actual vehicles may vary. Passengers can expect comfortable and reliable transportation tailored to their group size and luggage needs.
Additional Services and Fees
Along With the core transfer service, there are a few optional add-ons and fees to be aware of.
Travelers can request a first baby seat free, with a second one costing 2,000 yen per child.
There’s also a 2,000 yen per hour night service fee after 9 PM.
If the trip goes over the scheduled time, there’s a 5,000 yen per hour overtime waiting fee.
However, the vehicles come equipped with complimentary WiFi, keeping passengers connected during the journey.
These additional services and fees provide flexibility and convenience for a seamless private transfer experience.
Accessibility and Participation
Is the service wheelchair accessible? Yes, the private transfer service is wheelchair accessible. Strollers are also welcome.
Service animals are allowed to accompany passengers. Infant seats are available for families traveling with young children. The service accommodates most travelers without serious medical conditions.
The vehicles have ample space to comfortably transport passengers and their luggage. Whether you’re looking to visit Lake Kawaguchi, Mt. Fuji, or Hakone, this private transfer service provides a convenient and accessible way to get around the region from Tokyo.
The service aims to make travel seamless for all passengers.
Customer Support and Cancellation Policy
Customers can reach out via email, WhatsApp, or phone for any inquiries or assistance. The team is available to provide support and address any concerns promptly.
Cancellation Policy | Availability |
---|---|
Free cancellation | Up to 24 hours before experience starts (local time) |
Reserve now, pay later | Option available |
Contact details | Email, WhatsApp, phone |
Response time | Prompt |
The flexible cancellation policy and reserve now, pay later option offer customers peace of mind when booking their transfer. The dedicated customer service team is ready to assist with any questions or special requests.
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Booking and Reservation Process
To book a private transfer between Tokyo and Mt. Fuji, Hakone, or Lake Kawaguchi, travelers can easily reserve online. The process is straightforward – customers select their pickup and drop-off locations, travel dates, and vehicle size.
Upon booking, they’ll receive instant confirmation with the reservation details. Payment can be made later, and cancellations are free up to 24 hours before the transfer.
The company’s 24/7 customer support is available via email, WhatsApp, or phone to assist with any inquiries or special requests.
Frequently Asked Questions
What’re some common questions about the private transfer service between Tokyo and Mt. Fuji/Lake Kawaguchi/Hakone?
Let’s address a few frequently asked queries:
- Can I change my pickup or drop-off location?
Yes, you can modify your pickup or drop-off location, but additional fees may apply depending on the distance.
- What if my flight is delayed?
If your flight is delayed, simply notify the driver, and they’ll adjust the pickup time accordingly. No additional charges for reasonable delays.
- Is the driver able to make stops along the way?
Absolutely! The driver can make up to 2 brief stops during the transfer at your request.
Frequently Asked Questions
Can I Stop for Sightseeing During the Transfer?
Yes, you can stop for sightseeing during the transfer. The service offers flexibility, allowing you to make stops along the way to enjoy the scenic routes and attractions at your own pace.
Is the Driver Fluent in English?
The drivers are generally fluent in English, allowing for easy communication during the transfer. They can provide recommendations and assist with any needs or questions that arise throughout the journey.
Can I Request a Specific Model of Vehicle?
Yes, you can request a specific model of vehicle, though the actual vehicle may vary. The service offers a range of vehicle sizes, and details on the available options are provided in the service overview.
Is There a Charge for Additional Stops Along the Way?
There’s an additional charge for any extra stops along the way. The rate is 5,000 yen per hour for overtime waiting. Customers can check with the provider about the specific fees for additional stops during their transfer.
Can I Pay With a Credit Card Upon Arrival?
Yes, you can pay with a credit card upon arrival. The service offers a "Reserve now, pay later" option, allowing you to secure the transfer and settle the payment when the service is complete.
The Sum Up
Our private transfer service ensures a seamless and comfortable journey between Tokyo and the stunning destinations of Lake Kawaguchi, Mt. Fuji, and Hakone. With flexible schedules, various vehicle options, and top-notch customer support, you can explore these iconic locations with ease and peace of mind. Enjoy the convenience of our family-friendly amenities and accessibility features throughout your travel experience.
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