Navigating Venice’s waterways can be a daunting task, especially for first-time visitors. Fortunately, the Private Arrival Transfer service from Venice Train or Bus Stations offers a hassle-free solution. This 24/7 service whisks travelers directly to their hotel in Venice or Venice Lido, eliminating the stress of public transport and long taxi lines. With air-conditioned water taxis and knowledgeable representatives on hand, travelers can embark on their Venetian adventure with ease. But the convenience doesn’t stop there – this service also caters to various accessibility needs and luggage policies, ensuring a seamless start to your Italian getaway.
Key Points

- Private water taxi transfer service available 24/7 from Venice train or bus stations to hotels in Venice or Venice Lido.
- Comfortable, air-conditioned water taxis with representatives to assist at designated pickup locations.
- Pricing is per person, based on six adults per boat, with a €20 surcharge for Hotel Marriott drop-off.
- Reconfirmation of pickup details required 24-48 hours prior, and free cancellation is allowed up to 24 hours before.
- Wheelchair and stroller accessible, with a luggage allowance of 1 suitcase and 1 carry-on per traveler.
Overview and Service Details

This private arrival transfer service provides one-way water taxi transport from the Venice Train or Bus Stations to hotels in Venice or Venice Lido.
The service runs 24/7, allowing you to avoid long taxi lines and public transport hassles. A comfortable, air-conditioned water taxi ensures a stress-free start to your vacation.
The price is per person, based on six adults per boat. Representatives from Bucintoro Viaggi will assist at the designated pickup locations to ensure a smooth transfer to your hotel or central Venice.
This service is wheelchair and stroller accessible, with a luggage policy of 1 suitcase and 1 carry-on per traveler.
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Pickup and Drop-off Information

Guests can be picked up at the Santa Lucia Station (train) or Piazzale Roma bus terminal, where representatives from Bucintoro Viaggi will assist at the designated locations.
The service provides direct drop-off at the hotel or central Venice. However, guests staying at the Hotel Marriott (Isola delle Rose) will incur a €20 surcharge.
Reconfirmation of pickup time and location is required 24-48 hours prior to the service.
The cancellation policy allows free cancellation up to 24 hours before the scheduled service.
Booking and Confirmation
When booking the private arrival transfer service, guests need to provide their hotel and arrival details. Instant confirmation with a travel voucher is provided upon booking.
To ensure a smooth transfer, reconfirmation of pickup time and location is required 24-48 hours prior to the service. The cancellation policy allows for free cancellation up to 24 hours before the scheduled service. This provides flexibility for guests in case their plans change.
Accessibility and Luggage Policy
The private arrival transfer service is wheelchair and stroller accessible, and service animals are allowed to travel.
Travelers can bring up to 1 suitcase and 1 carry-on per person, though oversized luggage may incur extra fees.
Infants under 3 can travel for free but must sit on laps, as no child seats are provided.
- Wheelchair and stroller accessible
- Service animals allowed
- 1 suitcase and 1 carry-on per traveler
- Infants under 3 travel free, no child seats
Customer Reviews and Experiences

Many reviews of the private arrival transfer service provided a mixed picture.
While many praised the seamless transfers and helpful drivers, some customers faced issues with delays and a lack of assistance.
Positive experiences highlighted the ease of finding representatives and quick transfer times.
However, negative feedback included being left stranded or having to pay extra for alternative transport.
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Efficient and Stress-free Travel
Travelers seeking an efficient and stress-free start to their Venice vacation can count on the private arrival transfer service. This service provides a one-way private water taxi from the train or bus station directly to your hotel, eliminating the hassle of navigating public transportation and long taxi lines.
The comfortable, air-conditioned water taxi ensures a relaxing journey, allowing you to sit back and enjoy the scenic views of the city.
Key benefits include:
- Convenient 24/7 availability
- Designated meeting points with helpful representatives
- Hassle-free door-to-door transport
- Affordable per-person pricing
Exploring Venice With Ease
With the private arrival transfer service, travelers can explore Venice with ease. The service includes a one-way private water taxi, taking the stress out of navigating the city’s waterways.
Representatives will assist at the designated pickup locations, ensuring a seamless start to the vacation. The air-conditioned water taxi offers a comfortable ride directly to the hotel or central Venice.
Guests can avoid long taxi lines and public transport hassles, focusing instead on the beauty of the city. The service’s accessibility and flexible policies cater to diverse traveler needs, making it an ideal choice for exploring Venice with convenience.
Frequently Asked Questions
Though some common questions may arise, the private arrival transfer service in Venice give you clear and helpful information to address them.
What’s the cost per person? The price is per person, based on six adults per boat.
Can I bring extra luggage? Guests are limited to 1 suitcase and 1 carry-on, but oversized items may incur additional fees.
Are there accessibility options? The service is wheelchair and stroller accessible, and service animals are allowed.
What’s the cancellation policy? Free cancellation is permitted up to 24 hours before the scheduled service.
Frequently Asked Questions
What Is the Dress Code for the Water Taxi?
There is no specific dress code for the water taxi. Passengers can wear casual, comfortable clothing suitable for the weather. The focus is on providing a convenient and relaxing transfer service, not on formal attire.
Can I Store My Luggage at the Pickup Location?
There is no option to store luggage at the pickup location. Passengers are limited to 1 suitcase and 1 carry-on per person, and any oversized items may incur extra fees. The service does not provide luggage storage facilities.
Are There Any Additional Charges for Late Arrivals?
Additional charges may apply for late arrivals, as the service operates on a set schedule. Guests are advised to reconfirm pickup times 24-48 hours prior to avoid any potential fees for delays or missed transfers.
Can I Request a Multilingual Driver?
According to the service details, there’s no mention of the availability of multilingual drivers. However, guests can request assistance in multiple languages when booking, and the provider will try to accommodate the request if possible.
Can I Make Changes to My Booking After Confirmation?
Yes, customers can make changes to their booking after confirmation, subject to availability. Changes may incur additional fees, and cancellation policies apply. It’s best to contact the service provider as soon as possible to request any changes to the booking.
The Sum Up
The Private Arrival Transfer service provides a hassle-free way to reach your Venice hotel. With air-conditioned water taxis and assistance from Bucintoro Viaggi representatives, travelers can enjoy a seamless journey, accommodating accessibility needs and luggage. This service ensures a smooth start to the Venetian experience, allowing visitors to explore the city with ease.
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