The Paris VIP Shopping Experience at Galeries Lafayette offers discerning shoppers an indulgent day of retail therapy. This exclusive package provides access to a private lounge, a delightful lunch or tea, and convenient transportation within the city. With personalized concierge assistance and a hassle-free tax refund service, guests can unwind in style while enjoying panoramic views and complimentary refreshments. Whether seeking the latest designer fashions or simply a luxurious pampering session, this experience promises to elevate the traditional shopping trip to new heights.
Key Points

- Luxury shopping experience at Galeries Lafayette Paris Haussmann with access to a concierge lounge, lunch or tea, and one-way transfer in Paris.
- Concierge lounge offers free WiFi, private restrooms, complimentary shopping bag, and panoramic views of Paris.
- Explore high-end collections, utilize fast-track tax refund service, and have in-store purchases delivered to hotel or residence.
- Enjoy French culinary delights at Dalloyau Corner during shopping breaks, with complimentary beverages and snacks available in the lounge.
- Overall positive customer feedback on friendly concierge service and relaxing lounge atmosphere, with some suggestions for improvement.
Overview of the Experience
The luxury shopping experience at Galeries Lafayette Paris Haussmann provides visitors with exclusive access to a concierge lounge, a lunch or tea at Dalloyaus Corner, and a one-way transfer in Paris.
With an average rating of 3.9 out of 5 based on 48 reviews, this activity is valid for 12 months in case you can’t attend on the booked date.
The experience includes access to the concierge lounge, fast-track tax refund service, and delivery of in-store purchases to your hotel or residence.
You’ll also enjoy guidance from the concierge and panoramic views of Paris from the rooftop viewing area.
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Accessing the Concierge Lounge

How does one access the Galeries Lafayette® Concierge Lounge on the fifth floor?
Visitors can reach the exclusive lounge by taking the elevator to the 5th floor.
The lounge offers free WiFi, private restrooms, and a complimentary Galeries Lafayette® shopping bag.
Non-EU residents can also take advantage of the fast-track tax refund service with their original passport.
In-store purchases can be delivered directly to the visitor’s hotel or residence in Paris, providing a convenient shopping experience.
The lounge’s panoramic views of the city offer a relaxing respite from the bustling store below.
Luxury Shopping at Galeries Lafayette

Visitors can explore a range of luxury collections at Galeries Lafayette, including apparel, accessories, cosmetics, and home décor.
The on-site concierge provides guidance in finding desired items across the store’s vast offerings. Shoppers can relax with panoramic views of Paris from the rooftop viewing area.
Plus, the experience includes:
- Option to enjoy a beverage and snacks in the Concierge Lounge
- Fast-track tax refund service for non-EU residents
- Delivery of in-store purchases to the hotel or residence
- Wheelchair accessible transportation and surfaces
Dining and Refreshment Options

As part of the VIP shopping experience, visitors can enjoy a lunch or tea at Dalloyau Corner within the Galeries Lafayette.
This acclaimed Parisian patisserie offers a selection of premium dishes and beverages in a refined setting overlooking the iconic department store. Theres some good French culinary delights while taking a break from their shopping excursion.
The lounge also provides complimentary beverages and snacks for those seeking a quick refreshment.
With attentive service and a relaxing ambiance, the dining options enhance the overall luxury VIP experience at Galeries Lafayette.
Conveniently Located Meeting and Drop-off Points

The Paris VIP Shopping Experience conveniently starts and ends at the Galeries Lafayette Haussmann, where guests will meet the concierge on the 4th floor.
The activity includes:
- Hotel pickup for up to 3 travelers per booking
- Transportation and surfaces that are wheelchair accessible
- The experience concluding at the same meeting point as the start
- Complimentary one-way transfer in Paris provided as part of the package
This hassle-free setup allows guests to fully enjoy the luxury shopping experience without the logistical hassle of navigating the city independently.
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Accessibility and Transportation

The Paris VIP Shopping Experience is designed to be accessible for all guests, with transportation and surfaces that accommodate wheelchair users. The meeting and drop-off points are wheelchair accessible, allowing easy access for travelers.
| Transportation Options | Wheelchair Accessibility | Concierge Assistance |
|---|---|---|
| Hotel pickup service | Level access to all areas | Guidance on accessibility |
| Accessible shuttle transport | Elevators and ramps available | Coordination of special needs |
| Flat, level surfaces throughout | No steps or barriers | Seamless experience for all |
Guests can rely on the attentive concierge team to ensure a smooth and inclusive shopping experience.
Customer Feedback and Impressions

Customers have generally shared positive feedback on the Paris VIP Shopping Experience, highlighting the friendly concierge service and relaxing lounge atmosphere.
However, some reviews have suggested room for improvement, such as:
- The quality of the included lunch at Dalloyau’s Corner
- Coat storage options at the concierge
- Occasional inconsistencies in lounge facilities and service
The operator has emphasized their commitment to addressing customer feedback and enhancing the overall shopping and hospitality experience.
They remain focused on delivering a premium VIP experience at the iconic Galeries Lafayette department store.
Flexibility and Rescheduling

One key aspect of the Paris VIP Shopping Experience is its flexibility.
The activity is valid for 12 months if customers are unable to attend on the booked date. This allows travelers the freedom to reschedule as needed, accommodating any changes in their plans or schedules.
Whether due to unforeseen circumstances or simply a desire to visit at a different time, this flexibility ensures customers can make the most of their luxury shopping experience in Paris.
The operator’s commitment to customer satisfaction is evident in this policy, providing peace of mind for those booking the VIP package.
Frequently Asked Questions
Can I Purchase Items Not Available in the Store?
The package does not include the ability to purchase items not available in the store. Customers can shop the luxury collections on offer and receive guidance from the concierge, but cannot request off-menu items.
Do I Need to Speak French to Enjoy This Experience?
No, you don’t need to speak French to enjoy this experience. The staff at the concierge lounge are multilingual and can assist you in English. The shopping experience is accessible to English-speaking visitors.
Is There a Dress Code for the Concierge Lounge?
The concierge lounge doesn’t have a strict dress code, but it’s best to dress smartly. Casual attire like jeans and t-shirts is generally fine, but you may feel more comfortable in business casual or smart casual clothing.
Can I Extend My Shopping Time Beyond the Scheduled Duration?
You can extend your shopping time beyond the scheduled duration, but this is subject to availability and may incur additional fees. It’s best to coordinate with the concierge about extending your time to ensure a seamless experience.
Are There Any Discounts or Special Offers for This Experience?
There don’t appear to be any special discounts or offers advertised for this experience. However, the activity is valid for 12 months if you’re unable to attend on the booked date, providing some flexibility.
The Sum Up
The Paris VIP Shopping Experience offers a luxurious day of retail therapy. Guests can relax in the exclusive lounge, enjoy a delightful lunch, and receive concierge assistance with tax refunds. This seamless and indulgent experience caters to discerning shoppers, providing them with convenient transfers and a chance to unwind amidst panoramic views of the city.
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