Paradise Taxi & Tours USVI provides convenient transportation services for guests visiting Frenchmans Reef and Buoy Haus. With private, air-conditioned vehicles accommodating up to four passengers, the company ensures a comfortable and reliable experience. While some customers note higher prices compared to local taxis, they appreciate the friendly drivers and timely pickups. The flexible cancellation policy and option to reserve now and pay later further enhance the overall service. But there’s more to discover about this popular transportation provider.
Key Points
- Paradise Taxi & Tours offers private, air-conditioned transfers from the airport to major resorts like Marriott Frenchmans Cove and Westin Beach Resort.
- Pickup services are available from all locations on St. Thomas, including the Ferry Terminal and Marina.
- The service accommodates up to 4 passengers at no extra fee, with additional passengers charged $15 each.
- Customers can benefit from free cancellation up to 24 hours before the experience and the option to reserve now and pay later.
- While generally praised for timely pickups and friendly drivers, some customers have reported issues with unorganized communication and high prices compared to local taxis.
Paradise Taxi & Tours USVI Overview
Paradise Taxi & Tours USVI is a transportation service located in Cruz Bay, US Virgin Islands. It boasts a 4.6 rating based on 65 reviews and a Badge of Excellence.
The service offers pre-booked, private one-way transfers from Cyril E. King Airport to various resorts, with prices starting at $110 for up to 4 passengers. Customers can expect a private, air-conditioned vehicle and timely pickups by friendly drivers.
However, some have complained about high prices compared to local taxis and occasional communication issues. Overall, Paradise Taxi & Tours USVI provides a convenient airport transportation solution for visitors to the US Virgin Islands.
Looking for more options in Cruz Bay? We've reviewed plenty of other experiences.
Transfer Details and Capacity
One of the key details about Paradise Taxi & Tours USVI’s service is its transfer capacity. The service can accommodate up to four passengers at no extra fee, making it convenient for small groups.
However, additional passengers can be added for a $15 charge each. Customers can expect a private, air-conditioned vehicle for their transfer.
Additional passengers can be added for a $15 charge each, with a private, air-conditioned vehicle provided for the transfer.
The service offers pickups from various locations on St. Thomas, including major resorts like Marriott Frenchmans Cove and Westin Beach Resort.
The pickup process is straightforward, with the driver meeting customers at the airport baggage claim, hotel lobby, or ferry terminal.
Pickup Locations and Process
Customers can book pickups from all locations on St. Thomas, including major resorts like Marriott Frenchmans Cove and Westin Beach Resort. The pickup process is straightforward. At the airport, the driver will meet customers outside the baggage claim with a sign displaying their name. For hotel pickups, the driver will meet customers in the lobby or designated area at the reserved time. Ferry and boat pickups are at the Ferry Terminal or Marina.
| Pickup Locations | Pickup Process | Additional Info |
| — | — | — |
| All locations on St. Thomas | Airport: Driver meets at baggage claim | Infant seats available |
| Major resorts | Hotel: Driver meets in lobby/designated area | Service animals allowed |
| Ferry Terminal/Marina | Ferry/Boat: Driver meets at terminal/marina | Not wheelchair accessible |
Meeting and Pickup Logistics
When customers arrive at the airport, the driver will be waiting outside the baggage claim with a sign displaying their name.
For hotel pickups, the driver will meet the customer in the lobby or designated area at the reserved time.
Customers using the ferry or boat service can expect the driver to meet them at the Ferry Terminal or Marina.
The service offers additional conveniences, including infant seats and accommodations for service animals, though it isn’t wheelchair accessible.
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Airport Pickup: Driver meets at the baggage claim.
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Hotel Pickup: Driver meets in the lobby or designated area.
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Ferry/Boat Pickup: Driver meets at the Ferry Terminal or Marina.
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Additional Info: Infant seats available, service animals allowed, not wheelchair accessible.
Customer Experiences and Feedback
Despite the generally positive reviews, the service has received some negative feedback from customers.
While many praised the timely pickups, friendly drivers, and good communication, some customers have complained about the high prices compared to local taxis, unorganized communication, and issues with driver behavior.
Plus, delays due to airport construction and driver changes have been common problems.
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Cancellation Policy and Flexibility
Paradise Taxi & Tours USVI offers a flexible cancellation policy and booking options.
Customers can cancel their reservation for free up to 24 hours before the experience starts.
The company provides confirmation at booking and drivers contact customers upon landing for updates.
Customers have the option to reserve now and pay later, and there’s an option for round-trip bookings available upon request.
These features allow for a hassle-free travel experience and give customers peace of mind when planning their transportation needs in the US Virgin Islands.
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Free cancellation up to 24 hours before the experience.
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Confirmation at booking, updates from drivers upon landing.
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Reserve now, pay later option.
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Round-trip bookings available upon request.
Getting to Frenchmans Reef and Buoy Haus
How does one get to Frenchmans Reef and Buoy Haus using Paradise Taxi & Tours USVI?
Paradise Taxi’s fleet of private, air-conditioned vehicles can transport passengers from the airport or any location on St. Thomas to these popular resorts.
The driver will meet you at the agreed pick-up spot, whether that’s the airport baggage claim, hotel lobby, or ferry terminal. Their service accommodates up to four passengers at no extra cost, with additional riders charged $15 each.
Infant seats are available, but the vehicles aren’t wheelchair accessible. Reliable pickups and friendly drivers make for a seamless transfer experience.
Frequently Asked Questions
What Are the Operating Hours for Paradise Taxi & Tours USVI?
The service operates 24 hours a day, 7 days a week. Customers can book transfers at any time, with drivers meeting them at the airport, hotel, or ferry terminal as requested.
Do You Offer Group Discounts for Larger Parties?
Yes, Paradise Taxi & Tours USVI offers group discounts for larger parties. They charge an additional $15 per person for groups over 4, allowing more travelers to experience their private, air-conditioned transportation at a reduced rate.
Can I Request a Specific Driver for My Transfer?
While specific drivers cannot be requested, the service does allow for flexibility in booking. Customers can provide preferences, and the company will do its best to accommodate them based on availability.
How Can I Provide Feedback or Report Issues With My Driver?
To provide feedback or report issues with the driver, customers can contact the service provider directly. This allows the company to address any concerns and ensure a positive experience for future riders.
Do You Have Any Special Services or Packages for Guests Staying at Frenchmans Reef or Buoy Haus?
Paradise Taxi & Tours USVI offers pre-booked private transfers from the airport to Frenchmans Reef, Buoy Haus, and other resorts on St. Thomas. Guests can reserve now and pay later, with the option of round-trip bookings available upon request.
The Sum Up
Paradise Taxi & Tours USVI provides reliable transportation to and from Frenchmans Reef and Buoy Haus. With private, air-conditioned vehicles, friendly drivers, and flexible policies, the service ensures a smooth travel experience. While prices may be higher than local taxis, customers appreciate the convenience and comfort. The service is a hassle-free option for getting to and from these popular destinations.
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