Planning your departure from Hanoi? If you’re aiming for a smooth, hassle-free journey from Noi Bai International Airport, the Noi Bai Airport Drop Off service by Hanoian Travel Service might just be your best bet. While it’s not a luxury chauffeur experience, it offers a reliable, budget-friendly way to get to the airport comfortably, especially if you’re traveling in a small group.
What we like most about this service is its straightforward booking process, clear pricing, and the convenience of hotel pickup. The drivers are known for being knowledgeable and friendly, making the journey not just functional but also pleasant. Plus, with all fees included, there are no surprises at checkout.
However, it’s worth noting that this particular service has mixed reviews, with some travelers citing poor responsiveness from the provider. That’s a point to consider if you’re on a tight schedule or need guaranteed communication. Overall, it’s suitable for travelers looking for a dependable, budget-friendly option—especially those staying near Hanoi’s Old Quarter or within the city center.
Key Points

- Affordable Price: Only $17.78 per group (up to 3 people), a good deal for private transport.
- Punctual and Reliable: The provider emphasizes timeliness, with drivers who know Hanoi well.
- Inclusive Fees: Petrol, tolls, parking fees, and a bottled water for each passenger are all included.
- Flexible Booking: Easy online reservation with upfront pricing—no hidden costs.
- Customer Service Variability: Some reviews mention poor responsiveness, so confirm arrangements in advance.
- Suitable For: Small groups or families wanting a hassle-free, private ride from hotel to airport.
Why Choose This Service?

Getting to Noi Bai Airport can be surprisingly complicated if you don’t plan ahead. The airport is about 35km from Hanoi’s city center—roughly a 40-minute drive, though peak traffic can extend that. When balancing convenience, cost, and comfort, a private airport transfer stands out. It beats hailing a taxi or relying on ride-hailing apps, especially if you’re carrying luggage or traveling with children.
This service offers door-to-door pickup, saving you the trouble of navigating Hanoi streets or booking multiple taxis. That’s a big plus for travelers eager to start or end their trip without stress. You’ll also appreciate the air-conditioned vehicle and the option to select from different vehicle types, including luxury sedans or spacious vans, depending on your needs.
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What To Expect From the Experience

Booking and Confirmation
The booking process is straightforward—an online form where you input your hotel or pickup location along with your flight details. Once confirmed, you receive a mobile ticket, making it easy to show your driver when the time comes. Pricing is transparent, with the total cost paid upfront, so you won’t be caught off guard by additional charges.
Pickup and Timing
The driver typically waits at your hotel lobby or designated pickup point, and the service recommends arriving at least 5 minutes early. The actual ride duration is approximately 40 minutes, but it can take longer during rush hours, especially in the afternoon or morning peak. Airlines recommend arriving at the airport at least 2 hours before international flights and 1 hour for domestic departures—so plan your pickup accordingly.
Vehicle Options and Comfort
You’ll be transported in an air-conditioned vehicle, with the driver experienced and knowledgeable about Hanoi’s roads. While the fleet varies, most travelers will find the vehicles spacious, clean, and comfortable—a relief after a few days of sightseeing. The inclusion of a bottle of water for each passenger adds a touch of care during the journey.
Driver Experience and Local Insights
One of the highlights, according to reviews, is that drivers often share insights about Hanoi’s sights and traffic conditions, making the journey more engaging. However, some travelers have noted that responsiveness can be inconsistent. It’s wise to confirm your reservation and pickup details in advance to avoid any miscommunication.
Cost and Value
At $17.78 for a group of up to three, the price is quite competitive—especially considering the convenience and door-to-door service. This makes it a great option for budget-conscious travelers who value time and comfort over splurging on a luxury ride. The inclusion of petrol, tolls, parking, and fees ensures there are no hidden extras, which adds to the overall value.
Authentic Insights from Reviews
One reviewer noted, “Never responded. Never got back to me,” highlighting a potential issue with responsiveness. This suggests that, while the service itself is reliable in terms of the actual ride, communication might be less consistent. On the other hand, many travelers appreciate the cost-effectiveness—a single payment that covers everything.
Another point to consider is the service’s flexibility; it’s only available within Hanoi city limits, with a surcharge of $10 USD for pickups outside the Old Quarter. This is useful to know if you’re staying farther out.
Practical Tips for a Smooth Experience

- Book in advance to secure your preferred pickup time, especially during busy travel seasons.
- Confirm your pickup details a few hours before your scheduled time for peace of mind.
- Arrive early at your hotel or designated point—traffic in Hanoi can be unpredictable.
- Be prepared for possible delays during peak hours—plan your flight departure accordingly.
- Keep your phone handy for driver updates or messages from the provider.
Who Is This Service Best For?

This private drop-off service is ideal for small groups or families who prioritize convenience and reliability at a reasonable price. It’s perfect if you’re staying in central Hanoi or near the Old Quarter, where the surcharge is minimal. Travelers looking for a stress-free, door-to-door transfer without the unpredictability of taxis or ride-hailing apps will find this service suits their needs.
If you’re traveling solo and comfortable with a bit of flexibility or communication issues, it can still be a good choice—but always double-check your booking. It’s especially helpful for those with early flights or tight schedules, as the service provides a predictable, confirmed ride to the airport.
Final Thoughts
Choosing a private transfer from Hanoi’s Noi Bai Airport offers a combination of value, convenience, and comfort. While there are some concerns about responsiveness, the overall package—transparent pricing, air-conditioned vehicles, knowledgeable drivers—is compelling. It’s best suited for travelers who want to avoid the headache of navigating Hanoi traffic or waiting for taxis, especially when catching international flights.
For the budget-conscious and those wanting a seamless start or end to their trip, this service delivers peace of mind without breaking the bank. Just remember to confirm your booking and arrive early to enjoy a smooth, stress-free journey.
FAQ

How much does this transfer cost?
It costs $17.78 per group of up to three people, with all fees included—petrol, tolls, parking, and taxes.
Can I book this online?
Yes, bookings are made easily through an online system, and you will receive a mobile ticket once confirmed.
What should I do if my flight time changes?
You should contact the provider to update your pickup details, but note that changes less than 24 hours before might not be accepted.
Where will the driver pick me up?
The driver will meet you at your hotel lobby or designated pickup point within Hanoi city limits.
Is there a surcharge for pickups outside Hanoi Old Quarter?
Yes, there’s an additional fee of $10 USD for pickups outside the Old Quarter.
What happens if I don’t respond or the driver doesn’t arrive on time?
Some reviews mention poor responsiveness, so it’s a good idea to confirm details and contact the provider if needed. However, the service claims to prioritize punctuality.
In summary, this private Noi Bai Airport drop-off service offers a practical, budget-friendly option for travelers wanting a smooth end to their Hanoi adventure. While communication issues have been noted, many find the price and convenience hard to beat—especially if you value reliability and comfort over luxury.
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