Miami Private Transfers: Airport, Cruise, Point-to-Point.

Miami Private Transfers offers a convenient way to get around the Miami area. Whether it’s an airport pickup, a cruise transfer, or a point-to-point ride, the company’s services start at just $36 per person. While the reviews are mixed, the service provides free cancellation and allows each guest one checked bag and one carry-on. However, the lack of wheelchair accessibility and communication issues suggest there’s room for improvement. Curious to learn more about this transportation option?

Key Points

• Miami Private Transfers offers airport, cruise, and point-to-point transportation services with curbside pickup and free waiting time.
• Prices start at $36 per person, and free cancellation is available up to 24 hours before the service.
• Guests are allowed 1 checked bag (up to 50 lbs) and 1 carry-on (up to 20 lbs), with extra luggage fees.
• Service is not wheelchair accessible, but child and booster seats are available upon request for an additional fee.
• Mixed reviews highlight complaints about communication and service quality, and the company may hire affiliates for transportation if necessary.

Service Overview

Miami Private Transfers offers airport, cruise, and point-to-point transportation services.

They’ve 9 reviews with a 3.2/5 rating. Prices start at $36 per person and vary by group size.

Miami Private Transfers has a 3.2/5 rating from 9 reviews, with prices starting at $36 per person and varying by group size.

Cancellation is free up to 24 hours before the service. Guests receive private transportation with curbside pickup.

Luggage allowance is 1 checked bag and 1 carry-on per guest. There’s 30 minutes of free waiting time from the airport/cruise port and 10 minutes from other locations.

Extra luggage may incur fees. Guests must notify delays; no-shows are non-refundable.

Luggage and Waiting Policies

Guests are allowed 1 checked bag up to 50 lbs. and 1 carry-on up to 20 lbs. per person.

There’s free waiting time of 30 minutes from the airport or cruise port, and 10 minutes from other locations.

Fees may apply for extra luggage or oversized items, ranging from $15 to $25 per item.

Guests are responsible for notifying any delays; no-shows are non-refundable.

The company reserves the right to hire affiliates for transportation if needed, and bilingual drivers may be requested but aren’t guaranteed, as all drivers speak English.

Pickup and Drop-off Instructions

Upon exiting the airport terminal, one calls the service provider for pickup from the lower level.

For cruise port arrivals, one heads to the Passenger Private Pickup zone and calls the service.

For hotel or private accommodations, one waits at the designated area 10 minutes before the scheduled pickup time.

Meet and greet service is included at designated locations when authorized.

This ensures a smooth and efficient transfer experience, allowing guests to focus on their journey ahead.

Accessibility and Child Safety

Although the service is not wheelchair accessible, collapsible wheelchairs and scooters can be accommodated with assistance. Child and booster seats are available upon request for an additional fee. Guests are responsible for ensuring proper safety gear when traveling with children.

| Accessibility | Child Safety |

|—————|————–|

| Not wheelchair accessible | Child and booster seats available |

| Collapsible wheelchairs/scooters accommodated | Additional fee for child seats |

| Assistance required | Guests responsible for safety gear |

Customer Feedback and Company Policies

What can be said about the customer feedback and company policies for Miami Private Transfers?

According to the provided information, the company has received some complaints regarding a lack of communication and service quality.

Drivers aren’t permitted to collect payments onboard, except for tips. The company reserves the right to hire affiliates for transportation if needed.

Plus, while bi-lingual drivers may be requested, they’re not guaranteed, though all drivers do speak English.

Pricing and Cancellation Policy

According to the provided information, Miami Private Transfers offers pricing that varies based on group size, with rates starting from $36.00 per person.

Miami Private Transfers’ pricing starts at $36.00 per person and varies based on group size.

The service also includes:

1. Free cancellation up to 24 hours before the experience starts.

2. Private transportation with curbside pickup.

3. Luggage allowance of 1 checked bag (up to 50 lbs.) and 1 carry-on (up to 20 lbs.) per guest.

4. Extra luggage or oversized items may incur additional fees ranging from $15.00 to $25.00 per item.

Guests are responsible for notifying any delays, as no-shows are non-refundable.

Transportation Options

Miami Private Transfers offers a range of transportation options to suit various needs.

For airport and cruise port pickups, guests simply call upon exiting the terminal or go to the designated passenger pickup zone and call.

For hotels and private accommodations, guests should be at the designated area 10 minutes before their scheduled pickup time. Meet and greet service is included at designated locations when authorized.

While the service isn’t wheelchair accessible, they can accommodate collapsible wheelchairs and scooters with assistance.

Child and booster seats are available upon request for an additional fee.

Customer Experience and Satisfaction

Customers have provided mixed reviews about their experiences with Miami Private Transfers. The company has a rating of 3.2/5 based on 9 reviews, indicating room for improvement in service quality and communication.

Key customer feedback includes:

1. Complaints regarding lack of communication and poor service.

2. Drivers not always permitted to collect payments onboard, except for tips.

3. Bi-lingual drivers not guaranteed, though all drivers speak English.

4. Accessibility issues for guests with mobility challenges, as the service isn’t wheelchair accessible.

While the company offers various transportation options, addressing these customer pain points could enhance the overall experience.

The Sum Up

Miami Private Transfers offers reliable transportation options, though some customers note communication issues. The service’s reasonable pricing, free cancellation, and range of services make it a practical choice for travelers. However, the lack of wheelchair accessibility may limit its appeal to certain customers. The company provides a functional transportation service with room for improvement in customer experience.