- Discover the Masumi Signature Package in Chiang Mai: A Spa Experience with Pros and Cons
- Key Points
- What to Expect from the Masumi Signature Package
- The Body Scrub
- The Signature Massage
- Facial Treatment
- Head and Shoulder Massage
- The Environment & Staff
- Practical Details & Tips
- Authenticity & Review Insights
- Who Should Consider This Experience?
- Concluding Thoughts
- FAQs
- More Farms in Chiang Mai
- More Cooking Classes in Chiang Mai
- More Tour Reviews in Chiang Mai
- Still browsing? Here are more Chiang Mai experiences we've covered recently
Discover the Masumi Signature Package in Chiang Mai: A Spa Experience with Pros and Cons

If you’re craving a relaxing break during your trip in Northern Thailand, the Masumi Signature Package might catch your eye. Offered at Masumi Spa in Chiang Mai, this 3.5-hour session promises a blend of traditional Thai treatments and modern pampering. While some travelers adore certain aspects, others have found room for improvement. Here’s a balanced look at what you can expect, what’s worth your time, and what might fall a bit short.
Three things we like about this experience include the convenience of hotel pickup and drop-off, the chance to indulge in multiple treatments in a single visit, and the authentic Thai atmosphere that’s both calming and professional. Conversely, a possible drawback is the inconsistency noted by some guests — notably, the missing head and shoulders massage that was part of the booked package. This highlights the importance of clear communication with the spa before booking.
This experience is best suited for travelers looking to unwind in a serene environment, especially those new to Thai wellness practices or seeking a comprehensive relaxation session. If your priority is a high-quality, authentic spa experience with some flexibility, this might be a good fit. However, if you’re expecting a flawless, customized service, keep reading for more details.
Key Points
- Duration & Convenience: The 3.5-hour package offers a full session with hotel pickup and drop-off within Chiang Mai, easing your schedule.
- Varied Treatments: Includes a body scrub, massage, head and shoulder massage, and facial—covering all bases for relaxation.
- Authentic Atmosphere: Masumi Spa emphasizes a traditional Thai ambiance, aiming to soothe both body and mind.
- Mixed Reviews: Some guests praise the relaxing environment, but others report missing treatments or less attentive service.
- Price & Value: At roughly $110 per person, the package provides a solid value considering the variety of treatments, especially with occasional discounts.
- Booking Flexibility: Free cancellation up to 24 hours in advance offers peace of mind.
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What to Expect from the Masumi Signature Package

This spa experience is designed as a comprehensive relaxation journey. You’ll spend approximately three and a half hours enjoying four key treatments. The schedule is generally straightforward: begin with a body scrub, transition to a massage, followed by a facial, and conclude with a head and shoulder massage. Hotel pickup within Chiang Mai is included, making it an easy way to unwind after busy sightseeing days.
The Body Scrub
The session kicks off with a 1-hour Jasmine rice body scrub. This treatment aims to exfoliate and renew your skin, leaving it bright, smooth, and moisturized. You might find it similar to other natural salt or cream scrubs, but the jasmine rice adds a fragrant touch, elevating the experience. The goal here is to remove dead skin cells, improve blood circulation, and restore skin moisture. Reviewers praising this part note that the place is super clean and quiet, creating a relaxing environment to enjoy the scrub fully.
The Signature Massage
Next up is the Masumi classic signature massage, which lasts about an hour. This part is the core of the experience, blending Thai techniques with possibly some Western influences. The goal is to help your muscles relax and rehabilitate your body after days of travel or activity. Some reviews mention a great massage with good vibes, indicating that the therapists are skilled and attentive.
Facial Treatment
The facial rounds out the treatment, focusing on deep cleaning, removing dead skin cells, and stimulating fresh skin growth. The main benefit here is a healthy glow and youthful appearance, especially after a thorough massage and scrub. This 30-minute session is ideal for those wanting to brighten and refresh their face, leaving with a sense of renewed vitality.
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Head and Shoulder Massage
The final 30-minute segment is meant to ease tension in your upper body, targeting the head, neck, and shoulders. Ideally, this would be the perfect way to wind down, but some reviews reveal that not all guests received the full treatment they paid for — one guest noted not getting the head and shoulders massage they booked and paid for, which was disappointing.
The Environment & Staff

Guests consistently mention the calm, clean environment that enhances the overall experience. The staff at Masumi Spa are described as highly knowledgeable and professional, committed to providing authentic Thai treatments. That said, the inconsistency in treatment delivery suggests that some guests might experience variation depending on the therapist or day.
Practical Details & Tips
- Location & Accessibility: Meeting point is in Suthep, a convenient area in Chiang Mai, with public transportation nearby.
- Timing & Duration: The tour runs from 10 am to 8:30 pm daily, giving flexibility to fit into your schedule.
- Price & Discounts: At $110.71, the package offers a good value for multiple treatments; some guests report a 50% membership discount, making it even more attractive.
- Booking & Cancellation: Free cancellation up to 24 hours allows you to plan with confidence, though last-minute changes might not be feasible.
- Physical Fitness: Moderate physical fitness is recommended, but most guests should be able to enjoy the treatments comfortably.
Authenticity & Review Insights
While the majority of reviews are mixed, with some guests expressing frustration over missing treatments, others are enthusiastic about the quality of the massage and cleanliness. One guest shared, “It was such a great moment. I love the body scrub session.” This suggests that if you’re clear with your expectations and communicate your preferences, you’ll likely enjoy your time here.
Conversely, the main caution is to verify what treatments are included when booking. Some guests found that certain treatments, like the head and shoulder massage, were not delivered as promised, which can be disappointing given the price.
Who Should Consider This Experience?
If you’re seeking a well-rounded, relaxing spa experience in Chiang Mai with hotel pickup, this package delivers. It’s ideal for those new to Thai spa treatments or travelers wanting a full day of pampering without the hassle of logistics. However, if you’re highly particular about every detail or expecting a fully customized treatment, you might want to clarify specifics with the spa beforehand or explore options with more consistent reviews.
Concluding Thoughts
The Masumi Signature Package offers a gentle balance between traditional Thai influences and modern spa comforts. Its main appeal lies in the variety of treatments, the authentic ambiance, and the convenience of hotel pickup. While some reviews highlight inconsistencies, the overall experience remains appealing for travelers seeking a relaxing escape in Chiang Mai.
This experience is most suited for those who value a peaceful environment, multiple treatments in one session, and good value for money. If you keep expectations realistic and communicate clearly with the spa, you’re likely to leave feeling refreshed and rejuvenated.
FAQs
Is hotel pickup included?
Yes, the package includes free pickup and drop-off within Chiang Mai city, making it easy to enjoy your spa day without transportation worries.
How long does the entire experience last?
Approximately 3.5 hours, including treatments and transportation arrangements.
What treatments are included?
A 1-hour Jasmine rice body scrub, a 1-hour signature massage, a 30-minute head and shoulder massage, and a 1-hour facial.
Can I cancel if my plans change?
Yes, full refunds are available if canceled at least 24 hours before the scheduled appointment.
Are treatments personalized?
The package offers a set sequence of treatments; however, reviews suggest some inconsistency in the treatments delivered, especially regarding the head and shoulders massage.
Is there a dress code or specific preparation needed?
The details aren’t specified, but arriving in comfortable attire and arriving relaxed is recommended.
What is the ambiance like?
Guests describe the environment as quiet, clean, and traditional Thai, ideal for unwinding.
Are there discounts available?
Some reports mention a 50% discount for members, which can make the experience even more affordable.
Will I receive a full treatment if I have mobility issues?
Most treatments are suitable for travelers with moderate physical fitness, but it’s best to inform staff beforehand if you have specific needs.
Is this experience suitable for couples or groups?
Yes, it’s a private session for your group, making it a nice option for a romantic or friends’ spa day.
In the end, the Masumi Signature Package can be a lovely way to pause amidst your Chiang Mai adventures—just remember to clarify what treatments are included, and enjoy the authentic Thai spa environment.
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