Traveling to Hyatt Zilara & Ziva Cap Cana in Punta Cana just got easier. The resort’s round-trip shuttle service provides a hassle-free way to get to and from the airport. With friendly drivers, comfortable vehicles, and flexible booking options, this private transportation solution ensures a seamless start and end to any Punta Cana getaway. But what really sets this shuttle apart is its added touches that make the journey as enjoyable as the destination.
Key Points

- Private round-trip shuttle service between Hyatt Zilara & Ziva Cap Cana and Punta Cana airport, accommodating up to 6 passengers.
- Shuttle includes hotel or port pickup and drop-off, with alcoholic drinks available for purchase during the ride.
- Designated drivers await passengers at the pickup location, providing a seamless and hassle-free transportation experience.
- Stroller-accessible and allows service animals, with infant seats available upon request.
- Flexible booking and cancellation policy, with 24-hour free cancellation and the option to reserve and pay later.
Overview of the Private Shuttle Service

The private shuttle service between Hyatt Zilara & Ziva Cap Cana and Punta Cana airport offers a convenient and reliable transportation option.
With 16 excellent reviews, the round-trip service eliminates the hassle of taxi lines and shared transport. Travelers can count on friendly, designated drivers waiting at set locations for smooth transfers.
The service accommodates up to 6 passengers, with stroller access, service animals, and infant seats available.
Booking is easy, with confirmation upon reservation and free cancellation up to 24 hours in advance.
While food and drinks aren’t included, alcoholic beverages can be purchased during the ride.
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Detailed Service Inclusions

The shuttle service includes hotel or port pickup and drop-off, with transport by private vehicle.
Travelers can enjoy alcoholic drinks available for purchase during the ride. However, food and drinks aren’t included, and gratuities aren’t covered.
The service offers several key benefits:
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Eliminates taxi lines and shared transport for a seamless experience.
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Reliable drivers await passengers at designated locations for smooth transfers.
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Accommodates a maximum of 6 passengers per booking, ensuring a private experience.
Travelers can also take advantage of stroller accessibility, service animal allowance, and infant seat availability.
Pickup and Drop-off Locations

Passengers can select their pickup point and drop-off location when booking the private shuttle service.
The pickup point is in Cap Cana, 23000 Punta Cana, Dominican Republic. Travelers can choose their desired drop-off location, which may be the Hyatt Zilara, Hyatt Ziva, or Punta Cana airport.
The shuttle service accommodates a maximum of 6 passengers per booking. It’s stroller-accessible, allows service animals, and has infant seats available, ensuring a comfortable and convenient transfer for all passengers.
Passenger Capacity and Accessibility
The private shuttle service accommodates a maximum of 6 passengers per booking, ensuring a comfortable and private transfer experience for each group.
The shuttle is accessible for those with strollers, and it also allows service animals. Plus, infant seats are available upon request.
This flexibility ensures that travelers of all needs can enjoy the reliable and hassle-free transportation to and from the Hyatt Zilara & Ziva Cap Cana resort.
The combination of a private transfer, ample capacity, and accessibility features makes this shuttle service an excellent choice for your Punta Cana airport transportation needs.
Booking and Cancellation Policy
Confirmation is received at the time of booking for the Hyatt Zilara & Ziva Cap Cana round-trip shuttle service.
Travelers can easily reserve their transportation and pay later if desired. The service offers free cancellation up to 24 hours before the scheduled pickup. This flexibility allows guests to adjust their plans without penalty.
The private shuttle accommodates up to 6 passengers per booking, ensuring a personalized experience.
With convenient pickup and drop-off locations, the shuttle service simplifies transportation to and from the Punta Cana airport, eliminating the need for taxis or shared transport.
Customer Feedback and Ratings
With a badge of excellence and an overall rating of 4.8 out of 16 reviews, the Hyatt Zilara & Ziva Cap Cana round-trip shuttle service has garnered positive feedback from travelers.
Passengers highlighted the service’s strengths:
Reliable and friendly drivers, helpful communication, and a private, comfortable journey – the service’s key strengths praised by passengers.
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Reliable and friendly drivers who await travelers at designated locations for smooth transfers.
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Helpful communication from the service providers.
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A private experience, ensuring a comfortable journey for each group.
However, some reviewers noted room for improvement in communication, suggesting the service maintain clear and timely updates.
Reliable and Friendly Drivers

Travelers frequently praised the reliable and friendly drivers who awaited them at the designated locations.
Drivers were consistently on time, ensuring smooth and stress-free transfers.
One reviewer noted, "The driver was there waiting for us, and he was so friendly and helpful with our luggage."
Another traveler commented, "Our driver was excellent – he was very professional and made the trip comfortable."
The shuttle service’s commitment to providing dependable and personable drivers contributed to its high ratings and positive customer feedback.
Travelers could count on a pleasant experience from pickup to drop-off.
Seamless Transfers to Eliminate Travel Hassles

By providing round-trip shuttle service, the Hyatt Zilara & Ziva Cap Cana experience eliminates the hassle of navigating transportation to and from the airport.
Travelers can enjoy a smooth, private transfer with:
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Designated pickup and drop-off locations for a seamless transition.
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Comfortable private vehicles accommodating up to 6 passengers.
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Reliable drivers waiting at the agreed location, ensuring a timely and stress-free arrival.
This service allows guests to focus on the start of their vacation, leaving the travel logistics to the experienced team at Hyatt Zilara & Ziva Cap Cana.
Frequently Asked Questions
Can I Bring My Own Alcohol on the Shuttle?
The shuttle service allows passengers to bring their own alcohol for consumption during the ride. However, food and drink are not included in the shuttle service, and passengers are responsible for purchasing any additional refreshments.
Is There a Surcharge for Extra Luggage?
The service doesn’t mention any surcharges for extra luggage. Travelers can bring their luggage on the private shuttle service without additional fees. However, it’s best to check with the provider for specific details on luggage policies.
Do I Need to Tip the Driver Separately?
No, you don’t need to tip the driver separately. Gratuities are not included in the shuttle service, but you can provide a tip to the driver at your discretion to recognize their good service.
How Early Should I Arrive for Pickup?
You should arrive at the pickup point 10-15 minutes early to ensure a smooth transfer. The shuttle drivers will be waiting at the designated location, so you’ll want to be ready when they arrive.
Is There Wi-Fi Available on the Shuttle?
Unfortunately, there’s no mention of Wi-Fi availability on the shuttle service. The details provided focus on the transfer service’s inclusions, pickup/drop-off locations, and customer reviews, but don’t specify if Wi-Fi is offered during the ride.
The Sum Up
The Hyatt Zilara & Ziva Cap Cana Round Trip Shuttle offers a hassle-free and comfortable transportation experience between Punta Cana airport and the resorts. Featuring friendly, designated drivers and accommodating up to 6 passengers, this service ensures a seamless journey with the convenience of onboard alcoholic beverages, stroller accessibility, and infant seat availability. With excellent reviews and flexible booking policies, travelers can enjoy a reliable and stress-free transfer to their destination.
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