Escondido and Fagnano Lakes Tour With Breakfast in Stay

The Escondido and Fagnano Lakes Tour with Breakfast at Estancia La Carmen offers a charming experience in Ushuaia, Argentina. Travelers can enjoy the region’s natural beauty, taking in stunning views of pristine lakes and surrounding wildlife. While the tour provides a cozy setting with limited group size, there have been some reported organizational challenges. Yet, the warm hospitality and unforgettable scenery make this excursion worth considering for those seeking a scenic escape.

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Key Points

The tour offers a scenic excursion to Escondido and Fagnano Lakes in Ushuaia, Argentina, with a breakfast spread at Estancia La Carmen.
The tour is priced from £104.71 per person and has a maximum capacity of 20 travelers for a more intimate experience.
Transportation is provided via air-conditioned vehicle, with accessibility for wheelchairs and strollers, and infant seats available.
The cancellation policy allows for free cancellations up to 24 hours before the experience starts, providing flexibility for customers.
While the tour offers stunning natural scenery, there are reports of organizational issues, such as inconsistent pickup times and lack of communication from the organizing agency.

Tour Overview

The Escondido and Fagnano Lakes Tour with Breakfast in Stay is a scenic excursion located in Ushuaia, Argentina.

Priced from £104.71 per person, the tour has a maximum capacity of 20 travelers. Pickup time is 9:00 am, and cancellations are free up to 24 hours before the experience starts.

The tour includes breakfast at Estancia La Carmen, featuring coffee, tea, biscuits, and chocolate.

Enjoy a delightful breakfast at Estancia La Carmen, featuring coffee, tea, biscuits, and chocolate during the Escondido and Fagnano Lakes Tour.

Transportation is provided via an air-conditioned vehicle that’s wheelchair and stroller accessible, with infant seats available. Guests can select from designated pickup points for the tour.

Looking for more options in Ushuaia? We've reviewed plenty of other experiences.

Inclusions

The tour includes a breakfast provided at Estancia La Carmen, which consists of coffee, tea, biscuits, and chocolate.

Transportation is by air-conditioned vehicle and is wheelchair accessible, stroller accessible, and has infant seats available. Guests can select from designated pickup points.

The tour has a maximum capacity of 20 travelers.

The cancellation policy allows for free cancellation up to 24 hours before the experience starts.

Pickup and Cancellation Details

Despite the designated pickup points, customers reported issues with the confirmed pickup times not being honored. Some guests were picked up late, while others were picked up by different companies without prior notice. This led to confusion and frustration among the travelers.

The tour also featured a generous cancellation policy, allowing free cancellation up to 24 hours before the experience starts. This provided flexibility for customers, ensuring they could adjust their plans if needed.

The pickup and cancellation details of the Escondido and Fagnano Lakes Tour were a mixed bag, with both positives and negatives reported by customers.

Confirmed pickup times not honored
Guests picked up late or by different companies without notice
Free cancellation up to 24 hours before the experience starts

Positive Customer Experiences

Amidst the organizational challenges, customers praised the scenic splendor of the Escondido and Fagnano Lakes Tour.

Many marveled at the breathtaking views of the pristine Fagnano Lake and the wildlife, including grey foxes, that they encountered along the way.

Guests also expressed delight in the warm hospitality they received, particularly the complimentary breakfast of coffee, tea, biscuits, and chocolate served at Estancia La Carmen.

Despite the communication issues, travelers found solace in the natural beauty of the region and the comforts provided during their excursion.

Negative Customer Experiences

However, customers voiced concerns over the organization and communication issues they experienced during the Escondido and Fagnano Lakes Tour.

Customers expressed concerns over organization and communication issues during the Escondido and Fagnano Lakes Tour.

Reported problems included:

Confirmed pickup times not honored, with guests picked up late or by different companies without notice.
Discrepancies regarding meal inclusions led to unexpected charges.
Lack of support and responsiveness from the organizing agency (Kaitek Viajes).

Despite the organizational challenges, guests still managed to enjoy the scenic views of Fagnano Lake and wildlife spotting.

The tour operator acknowledged the issues and promised to improve based on customer feedback.

There's plenty more to explore in Ushuaia

Reported Issues

The Escondido and Fagnano Lakes Tour faced several issues that impacted the customer experience.

Guests reported communication failures, with confirmed pickup times not honored and guests picked up late or by different companies without notice.

There were also discrepancies regarding meal inclusions, leading to unexpected charges.

Guests experienced a lack of support and responsiveness from the organizing agency, Kaitek Viajes.

While the tour provided scenic views of Fagnano Lake and wildlife, the organizational problems detracted from the overall experience.

The host acknowledged the inconveniences and promised to improve based on customer feedback.

Host Responses

The host of the Escondido and Fagnano Lakes Tour acknowledged the inconveniences reported by guests and promised to improve the experience based on customer feedback.

The host acknowledged the inconveniences and promised to improve the tour experience based on customer feedback.

Specifically, the host:

Issued apologies for the communication failures and service complaints, including discrepancies regarding meal inclusions and unexpected charges.
Recognized the positive aspects of the tour, such as the enjoyment of the natural scenery and wildlife sightings, despite the organizational issues.
Committed to addressing the problems raised by guests to enhance the overall quality and reliability of the tour in the future.

The Sum Up

The Escondido and Fagnano Lakes Tour with Breakfast at Estancia La Carmen offers a scenic escape in Ushuaia, Argentina, providing guests with breathtaking views of pristine lakes and surrounding wildlife. While some organizational challenges have been reported, the tour’s natural beauty and warm hospitality make it a memorable experience. Travelers should be aware of potential pickup time inconsistencies but can expect a delightful breakfast and an intimate setting.