The Colosseum and Ancient Rome Express Tour provides travelers with a convenient way to explore one of the world’s most iconic landmarks. With reserved entry and a knowledgeable guide, visitors can explore the rich history and impressive architecture of this ancient Roman amphitheater. While customer reviews are mixed, those seeking an informative experience in a stunning historical setting may find this tour a compelling option. However, potential issues around organization and timing suggest travelers should consider their priorities before booking.
Key Points

- The Colosseum and Ancient Rome Express Tour offers a guided visit with reserved entry, suitable for up to 15 travelers.
- The tour is not wheelchair accessible but is stroller-friendly and conveniently located near public transportation.
- Customers report mixed experiences, with some praising knowledgeable guides but noting organizational issues.
- The tour includes earphones for clear guide commentary and bypasses lengthy queues at the Colosseum.
- While the tour may be informative, numerous negative reviews caution about potential timing problems, overcrowded groups, and poor customer service.
Tour Overview

The Colosseum and Ancient Rome Express Tour offers visitors an opportunity to explore the iconic Colosseum and the historic heart of Rome. Priced from $104.79 per person, the tour accommodates up to 15 travelers and includes reserved entry and a guided visit of the Colosseum.
While not wheelchair accessible, the tour is stroller-friendly and located near public transportation. Customers can expect an informative experience, with some praising the knowledgeable guides.
However, others have reported issues with the tour’s organization, such as delayed starts and rushed experiences. The tour may appeal to those seeking a convenient way to visit the Colosseum.
Looking for more options in Rome? We've reviewed plenty of other experiences.
Meeting and Pickup Information

Where exactly does the Colosseum and Ancient Rome Express Tour meet?
Travelers meet the tour staff at the Colosseum metro exit, identified by a blue sign that says "C.I.S Tours".
The tour ends at Piazza del Colosseo, right by the iconic Colosseum in central Rome.
All participants must provide their full names at booking and present valid passports or IDs matching the names upon entry.
This ensures a smooth check-in process and access to the reserved Colosseum tickets included in the tour package.
The meeting and end locations are conveniently located near public transportation for easy arrivals and departures.
Tour Inclusions

The tour includes several key amenities to enhance the Colosseum and Ancient Rome experience.
Travelers are provided with earphones, ensuring they can clearly hear the guide’s commentary throughout the tour. Plus, the tour includes reserved entry to the Colosseum, allowing guests to bypass the lengthy queues.
During the tour, a knowledgeable guide will lead visitors through the iconic ancient landmark, providing insights into its history and architecture.
However, the tour doesn’t include food or beverages, so guests should plan accordingly.
Customer Feedback

How do past customers rate this Colosseum and Ancient Rome tour?
Reviews indicate a mixed experience.
While some travelers praised the knowledgeable guides and enjoyable visits, others faced issues:
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Timing problems, including delayed starts and rushed tours.
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Overcrowded groups that made it difficult to hear the guide.
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Complaints about unprofessional or unhelpful guides.
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Frustration over lack of refunds and poor customer service from the tour company, C.I.S. Tours.
Positive Comments

Among the positive comments, some travelers noted the informative and enjoyable experiences provided by the tour.
Specific guides were praised for their knowledge and engagement, helping bring the Colosseum and Ancient Rome to life.
Travelers appreciated the well-organized nature of the tour, with the reserved entry and use of earphones contributing to a smooth experience.
While not everyone was satisfied, several participants found the tour worthwhile, highlighting the informative nature of the guided experience as a highlight.
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Negative Comments

Despite some positive experiences, several reviews described notable issues with C.I.S. Tours.
Travelers reported problems with:
- Timing, cancellations, and inadequate communication from the tour operator.
- Overcrowded groups, delayed starts, and rushed tours that prevented a satisfactory experience.
- Guides who were difficult to hear, unprofessional, or unhelpful.
- Frustration over lack of refunds and poor customer service.
Many reviewers advised avoiding booking with C.I.S. Tours, suggesting exploring the Colosseum independently or hiring a local guide for a better experience.
Recommendations

Some travelers found the tour worth it for the informative experience. However, the mixed reviews suggest caution when booking with C.I.S. Tours. To help you decide, here’s a quick comparison:
| Pros | Cons |
|---|---|
| Guided tour of the Colosseum | Disorganized and unreliable company |
| Informative guides praised | Overcrowded groups, rushed tours |
| Reserved entry | Poor communication and customer service |
| Convenient location | Guides may be difficult to hear or unhelpful |
Warnings

According to multiple reviews, travelers are advised to avoid booking with C.I.S. Tours.
This company has been described as disorganized and unreliable, with issues reported regarding:
- Timing, cancellations, and inadequate communication.
- Overcrowded groups, delayed starts, and rushed tours.
- Guides being difficult to hear, unprofessional, or unhelpful.
- Lack of refunds and poor customer service.
Instead, it may be better to explore the Colosseum independently or hire a local guide for a more enjoyable and informative experience.
Caution is advised when considering C.I.S. Tours based on the numerous negative reviews.
Things To Know
Can I Visit the Colosseum on My Own Before or After the Tour?
You can visit the Colosseum on your own before or after the tour. The tour provides reserved entry, but you don’t need to book a tour to access the Colosseum independently during opening hours.
What Languages Are the Guided Tours Offered In?
The guided tours are offered in multiple languages, typically including English, Italian, and other major European languages. Travelers should confirm the specific language options when booking to ensure the tour meets their needs.
Is There Any Option to Have a Private or Smaller Group Tour?
The tour doesn’t offer private or smaller group options. It has a max group size of 15 travelers. Some reviews suggest exploring the Colosseum independently or hiring a local guide for a more personalized experience.
Can I Cancel or Reschedule the Tour if Needed?
Based on the reviews, it’s unclear if C.I.S. Tours offers flexible cancellation or rescheduling policies. Travelers report issues with the company’s communication and customer service, so it’s advisable to closely review the tour’s policies before booking.
What Is the Dress Code or Any Other Requirements for the Tour?
There are no specific dress code requirements, but visitors are advised to wear comfortable walking shoes and dress appropriately for the weather. Bringing water and snacks is also recommended for the tour.
Sum Up
The Colosseum and Ancient Rome Express Tour offers a convenient way to explore the iconic Colosseum, with reserved entry and a knowledgeable guide. While customer feedback is mixed, with some noting organizational issues, it remains a popular choice for those seeking an informative experience in a stunning historical setting. Travelers should be aware of potential timing problems, but the tour can still provide an engaging and memorable visit to this ancient wonder.
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